Reviews for Georgetown #6538

Quality goods!! Quality tools !

No greetings, even at self checkout. Three clerks in area talking. Had to find open register. Good thing workers were helping, NOT. Customers should get a discount for doing a cashiers job.

To many parking spaces for non regular customer!

I actually love this Store, where most of the time you will find what you are looking for, but if you need specific help with some items, it's like a challenge finding the right person with enough knowledge to help you with !!..Mostly it is like, sorry I am not familiar with this area, or I will find you someone, or please ask someone from this department!!...I spend way to much time looking for someone with knowledge to get me going, as it takes to find stuff on my own !!..Customer Service is only good if they do know what they are doing, and in most cases they don't!!!....This Store needs more improvements in any direction...🤔🫡

If you like shopping with no employee help, you'll be happy with this store.

Friendly people especially the cashier Tony

I came in to buy a hanging lamp kit with chain cord and parts. The only thing in the box was the chain and cord none of the other parts were in the box! I live too far away to bring it back and I just had to make do with items I had! Waste of time and $20.

Edith is the best part of our visits to our Georgetown HD. She is always very helpful and friendly. She should be recognized for always doing a great job! Thank you Edith and please keep up the good work! Thank you!

First, Don Johnson greeted my family and me first. (I think I pushed the wrong button, and then couldn't go back to correct.) I told him what I was looking for and he showed me what you had. He spent a lot of time with us making sure that we got a good deal and exactly what I wanted in a washing machine. I left pleased. Now, if your delivery people are equally professional and have a sense of humor, I will truly be a happy camper! I moved here some months ago and this was my very first trip to the inside of your store. Mr. Johnson was a no pressure salesman, but wanted to make sure I had all the facts before settling on one particular washing machine to meet my needs. Checking out was done professionally and with a good dose of humor.

Good Everything you need to post tepair and re-purpose videos on youtube

U have bought a refrigerator and now a stove the product is great and the fast and friendly help from Nic definitely helped my trip to the store to get the process done.

The staff was extremely helpful in my visit. I do recommend this store.

I came in to rent an upholstery cleaner. The rental itself was fast and easy. When I got it home, the spray nozzle didn’t work. Nothing came out. I called Home Depot and they told me to bring the sprayer and hose back to switch out. I did. Brought the new hose home and the same thing happened. Nothing would come out of the sprayer. I took the whole unit back. The rental guy said, oh, something is wrong with this unit. He gives me another one after showing me it will spray. I got it home. Fired it up. The spray came out for about 5 seconds and just trickled after that. Beyond ticked off. Oh, they gave me 10% off my rental. What about my 1 hour of driving? I guess no one checks these machines out before they rent them. Never again Home Depot Georgetown Texas.

The lady that checked us out was very helpful and so friendly! She’s one of the reason’s I’ll come back.

Mark was the person at the Georgetown Home Depot that made for an outstanding memorable experience! Mark was so welcoming, so personable, and a great communicator, and very knowledgeable about The Home Depot Inventory! Thank you, Mark!

Molly helped me with an equipment rental both pickup and return. She was pleasant, professional and real pleasure to do business with. She is an outstanding ambassador for your business.

Irvin Clark was very helpful

The pots of flowers are ridiculously high! Home Depot should have a 1/2 price sale off at the beginning of Spring and Fall! They're making a KILLING anyway! As soon as I can find a reasonable place to buy my plants I will do so!🦋

No help from your employees w/ the 5 bags of mulch on sale. A customer help loaded up my 5 bags , his 5 bags, and an elderly couple w/ their 5 bags. You guys never asked or acknowledged us there. The young customer even loaded up my car.

I was absolutely "blown away" by the unbelievable array of live plants and flowers that were available in the garden center. There were bedding flowers at the entry to the garden shop and flowers and shrubs in a seasonally temporary area of the nearby parking lot along with those displayed within the center. There were even more to select from along the outside edge of the building. It was AMAZING!

Cody was passing by while I waited the associate from lighting and asked if he could help. He took the time to find the proper replacement floodlight since the one I bought in was very old and missing identifying codes. Before Cody a young man from the carpet department was helping me and had called for an associate from lighting. He was exceptional as well. Those young men made me feel valued as a person/ customer as I always feel when shopping at the store.

The Home Depot is my favorite place to shop!

Always beautiful flowers and shrubs.

Donavan , both Marks, Breck, Nelly, Isaiah, Leo John Ricky Ms B, Bruce Conrad, Lynn and many other associates all make me feel welcome and appropriated. They know me by name because I shop at the Georgetown HD every day. They make it a pleasure doing business there!!

Worst experience ever.

Employees need to smile and greet customers. Thanking customers for purchasing items. Being courteous and helpful. I’m a senior but would appreciate these qualities helpful. Thank you

I really enjoy shopping at this store. When in store the employees always greet me and I feel like I’m shopping at my store. When I have questions, I can always find an associate to assist me. Checkout is very well staffed and if help is needed, I have no problem getting the help I need. Also, this store, while a slightly different layout than others is very clean and easy to find what I’m looking for.

On 3/4/25 at 11:56AM, I bought total 9 bags of items from the garden center. That place gave me the run around even though I told them I need help. The cashiers were very unhelpful! Only person that helped me was a young fellow at the loading area. He was exceptional! It is hard to find a helpful person like him.

Very little customer service, self checkout at most registers

Currently we are building an office in our existing barn and have a number of special challenges. The staff is always great and makes good strong recommendations. Great to see the teamwork in action !!!!!!