#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(816)414-3414

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4949 Old Pike Rd

Gladstone, MO 64118

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 476 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (476)
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Showing 1-10 of 476 reviews
Very friendly service and well stocked.
We really like this Home Depot. The customer service, especially in the garden center, is outstanding. We met Kyle, and Sam, the other day, and they were so helpful with getting what we needed. One star less though for not being able to navigate easily for a handicapped person. Isles too narrow, and often the ride on carts are out of order, or not charged. Other then that, we love shopping here.
by
    • Recommended
    Don't think you'll grab a snack while there!!
    A small Snickers in the rack next to the cash register is exorbitantly expensive. Although I do not remember the exact price it was approximately $3.50!!!!!
    by
      • Recommended
      Unfriendly
      The employees always seem bothered
      by
        Home Depot employee
        I needed a refrigerator and I got to talk to Sue Morales. I have never met a sales person.Sweet honest funny willing to work. Even after it was time for her to get off and she had absolutely no problem with staying was a wonderful sales person. I would buy something from her again in a heartbeat.
        by
          • Recommended
          Helpful
          I was looking to buy a few DeWalt hand tools and when they weren't available at the Gladstone location, they offered to order them for me and have them sent directly to my residence. Also looked at other stores in the area to see availability.
          by
            • Recommended
            Easy , financing made it awesome
            Great friendly staff , customer for life
            by
              • Recommended
              Employee Help
              A wonderful lady (Shade Jackson) helped me and we did an on line order for a vacuum cleaner. She was WONDERFUL and a great help! I wish more stores had a person like her! Home Depot needs to keep her happy!
              by
                • Recommended
                Top tier Customer service
                Everyone was willing to help and was so polite.
                by
                  • Recommended
                  Good quality and prices ALWAYS
                  I am still continue buying at that store because i have the attention and help of Cheryl one of your employees at front desk. She is very helpful girl. She is always looking for the best options for my projects and she is very resposible and organized with her work making thing easy for me. That the main reason why I come back everytime I need buy materials to work by myself. She is a good advicer and very nice people. (Gladstone branch, NKC)
                  by
                    • Recommended
                    Staff did not put customer first like your slogan.
                    Need training in customer service.
                    by
                      Showing 1-10 of 476 reviews

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