#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

Rental Center

(804)695-3508

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6921 Walton Lane

Gloucester, VA 23061

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 529 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (529)
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Showing 1-30 of 529 reviews
Great stoe experience
the store was clean and items were easy to fine. Associates were very helpful and was in there to purchase one item but specials were so good I ended bying multiple items.
by
  • Pro
  • Verified Purchase
  • Recommended
Outstanding Flooring Department!
Outstanding customer service and their selection in the Flooring Department is outstanding.
by
  • DIY
  • Verified Purchase
  • Recommended
Quick and Easy
I looked online for the location in the store. Found the items quickly and checked out quickly.
by
  • DIY
  • Verified Purchase
  • Recommended
Great Store!!!
Great store!!! Friendly staff and carries everything that I need. If they do not have what I'm looking for, the ship to store for free is very fast!
by
  • Verified Purchase
  • Recommended
I Will Be Back!
It is very noticeable that Home Depot Associates are making an effort toward customer satisfaction. It does make you stand out over your competitors. I have been more apt to come to Home Depot as a result.
by
  • DIY
  • Recommended
Solid store experience
All around a great shopping experience. Shelves were fully stocked, everything was easy to find and the staff were extremely helpful. I will definitely be shopping at the Gloucester Home Depot again soon!
by
  • Verified Purchase
  • Recommended
Great store experience!
This is the only store that we can ask how to do a project and get sound concise friendly advice, that works every time.
by
  • DIY
  • Verified Purchase
  • Recommended
Enjoy Store
Helpful with anything I ask for help with ! Will come back to shop.
by
  • DIY
  • Verified Purchase
  • Recommended
The New Home Depot!
Home Depot Gloucester has changed in a good way from before. Mainly, it is much cleaner and the staff are much more helpful, happier and plentiful. Even the staff in lawn and garden knew where to find something in the main store; we were able to go right to the item we needed. I would like to see them be more competitive with Wal-mart in their pricing. Because I shop at Wal-Mart for groceries it is convenient for me to just shop lawn and garden there. However, if Home Depot had something I needed at a cheaper price I would certainly go to them because they are basically in the same parking lot. A savvy shopper knows what they need before heading to the store; that would include checking current prices from each store they might visit. Naturally this isn't always possible so it would be nice to know Home Depot was always lower in price than there competitor. This would be a great marketing tool for Home Depot to not only guarantee the lowest price on the same products but to state it on product price labeling. This would save the customer that extra step of checking each website.
by
  • DIY
  • Verified Purchase
  • Recommended
Great Experience
I was in search of an exterior door knob...a salesperson quickly recognized my confusion and was able to help me find what I needed based only on my current house key. He pointed me in the right direction and (once I made my final decision) showed me how to correctly key my new door knob to fit my existing key. Overall, great experience.
by
  • Verified Purchase
  • Recommended
Great store experince
The employee in hardware has helped me several times in the past to find the right bolts or screws needed for a project.
by
  • Verified Purchase
  • Recommended
Great store experience!
Staff very helpful. Walked me to the item I was looking for.
by
  • DIY
  • Verified Purchase
  • Recommended
always courteous and helpful
Everyone is always so professional and courteous from the second you enter the store. Mr. Harold Greene in the electrical department is one of the main reasons I enjoy shopping there. When one of my customers needs to make a purchase for a ceiling fan or light fixture, I tell them to be sure to ask for Mr. Greene. Pretty much everyone that shops at Home Depot knows him. He is very knowledgeable on products in the store. and he can always bring a smile to your face with his sharp wit. And no matter how busy he is in keeping his department stocked and neat, he always has time to make sure you can find what you need for the job.
by
  • Pro
  • Verified Purchase
  • Recommended
Store Was GREAT!
Store was clean workers was nice! they was nice! GREAT!
by
    • Recommended
    Exceptional experience
    I visited your store, overdressed, as I was on my way to the hospital to visit my wife. I stopped in to get lumber to finish a handicap ramp. The cashier (Jessica) greeted me and asked if I needed help to which I replied that I did. She immediately got an associate who helped me load a cart at which time the cashier checked me out and got an associate who loaded my truck. The service was exceptional at a time (I am 82) when it was not required. I deeply appreciate this.
    by
    • Pro
    • Recommended
    Great Spring Shopping
    I was able to find the plants I wanted online before shopping in the store. I was greeted with smiles and willingful helpers who guilded me right to the plants, gave me information on the plants and had me on my way in no time.
    by
    • DIY
    • Recommended
    Great experience
    I was very happy with my overall experience at the store in Gloucester.
    by
    • DIY
    • Recommended
    This store is always very helpful in providing a solution to our yard and house needs.
    What ever project we are working on, the staff in always the best with offering workable solutions.
    by
    • DIY
    • Recommended
    Refrigerator Too Tall....No Problem
    My wife and I were looking for a replacement refrigerator. Katrina helped us find the perfect replacement. We made the purchase, went home, remeasured and discovered the new refrigerator would be one inch too tall. After calling Katrina, she arranged via Tracy, to refund us for the purchase and initiated a new order for another refrigerator. All taken care of on the phone. Both associates had an excellent, cheerful attitude. We are very pleased.
    by
      • Recommended
      I love this store
      The associates at this store are always extremely friendly and helpful. I never have trouble finding what I need.
      by
      • DIY
      • Recommended
      always agreat experience
      much rather shop at home depot than at Lowes clean, organized,friendly and always find what I am looking for just a fun place to shop for home projects
      by
      • DIY
      • Recommended
      good service
      Went in looking for the fittings for my toilet and ended up picking up what I needed for two other projects after an associate helped me find them and explained how to use them.
      by
      • DIY
      • Recommended
      Great Store
      Well organized, staff very helpful. Store is well stocked for the homeowner and professional.
      by
      • Pro
      • Recommended
      Switching lights to LED
      I needed help from an associate to figure out which LED lights would replace the kitchen florescent lights. It took no time at all to purchase the correct ones.
      by
        • Recommended
        Awesome
        The prices, easy to find products and helpfulness was so refreshing. "YOU HAD ME AT HELLO"
        by
          • Recommended
          great people
          I have had so many issues last year with Lowes that I decided to switch my buying to Home Depot - the Gloucester store actually has people willing to assist you and they are very friendly- wonderful thank you
          by
          • DIY
          • Recommended
          nice store
          Very friendly staff and lots of material to chose from.
          by
          • Pro
          • Recommended
          Awesome
          By far the best home depo and cleanest I have ever shopped at.
          by
            • Recommended
            Customer
            Cashier Jessica was very helpful and friendly. Paint dep was extremely helpful
            by
              • Recommended
              Best store
              I am from the Baltimore area and was so surprised when we bought a fixer upper in Gloucester and went to the local Home Depot! The store is the cleanest, most organized, well stocked store and the employees are just as unbelievable. Always someone to help you almost immediately. I never had an employee help me chose my lumber, wheel my cart to and through the cashier and then load my truck. THANKS!
              by
                • Recommended
                Showing 1-30 of 529 reviews

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