Filter Reviews By:Rating, Profile, Gender, Age (274)
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Showing 1-30 of 274 reviews
Mar 16, 2017
Clean store products easy to find
Clean store products easy to find
by
Verified Purchase
Recommended
Feb 11, 2017
Store was a little small but well stocked, clean and well organized. Staff were friendly and help...
Store was a little small but well stocked, clean and well organized.
Staff were friendly and helpful - a nice store to visit.
by
Verified Purchase
Recommended
Feb 5, 2017
Although I reside in Key West, I own property in Myrtle Beach, SC. When I shop at Home Depo...
Although I reside in Key West, I own property in Myrtle Beach, SC. When I shop at Home Depot or Lowes (which is closer to my property than Home Depot), I use the Key West Store as my basis of comparison. Lowes employes I find far less helpful, and the store is not as neat and well organized. Often I will drive ten miles further to shop Home Depot. The associates there are helpful, though never as helpful and friendly as those of the Key West store. Thanks Key West Home Depot.
by
Verified Purchase
Recommended
Jan 28, 2017
Helpful
The guy actually took us to the isle to show us what we where looking for instead of saying "go to isle 7 you find it on the left
by
Recommended
Jan 12, 2017
store and people are great !!!
store and people are great !!!
by
Verified Purchase
Recommended
Jan 11, 2017
every one dose what ever they can to help you !!
every one dose what ever they can to help you !!
by
Verified Purchase
Recommended
Dec 21, 2016
Store employees have always been professional. Would love to see a selection of electric grills
Store employees have always been professional. Would love to see a selection of electric grills
by
Verified Purchase
Recommended
Dec 1, 2016
Great store
Great store
by
Verified Purchase
Recommended
Nov 30, 2016
The store associates are always friendly and helpful.
The store associates are always friendly and helpful.
by
Verified Purchase
Recommended
Oct 12, 2016
Great store experience, as always
Th store was clean and there are always plenty of staff ready to assist you
by
Verified Purchase
Recommended
Sep 15, 2016
Very nice store!
Store was clean and everyone was very helpful.....
by
DIY
Verified Purchase
Recommended
Aug 26, 2016
Store Representatives
Everyone I came in contact there was very helpful and professional. I will definitely be going back to the Key West location.
by
Recommended
Aug 25, 2016
Great customer service!
Shelly, was friendly and helped me get the right A/C wall unit that I needed for my store.
Thank you.
by
Pro
Verified Purchase
Recommended
Aug 15, 2016
Great store and easy parking.
The store was very clean and neat, and now that they have added parking spaces it's much easier to find a place to park.
by
Pro
Verified Purchase
Recommended
Aug 5, 2016
Delighted to shop at KW HD!
I was "that customer" who needed the hard to find item that was boxed up on the top shelf. :) I was so pleasantly surprised at how eager the HD staff was to help locate the item and get it down quickly & efficiently. Instead of feeling like a nuisance, the kind employees made me feel like a truly valued customer. In fact, every employee I encountered was friendly & ready to help. Keep up the excellent customer service, Key West! Special thanks to Debbie West & Serge!
by
DIY
Verified Purchase
Recommended
Jul 17, 2016
Need more experienced staff
They need to stay on top of their ordering and get more experienced staff
by
Pro
Verified Purchase
Recommended
Jul 17, 2016
It's the only we have here in Key West.,Fl
Yes it was clean,the staff isn't as knowledgeable as it has been over the years
by
Pro
Verified Purchase
Recommended
Jul 13, 2016
Poor Customer Service
The employees of this location could care less about helping customers with the exception of the tool rental department. Over the last 3 weeks I've been in the store at least 10 times and every time has been the same. It's disappointing at best since I moved here from Jacksonville, Florida and all the Home Depot locations have exceptional customer service.
by
DIY
Verified Purchase
1 found this review helpful
Jul 9, 2016
Great experience in the Garden Department.
The woman in the plant department was extremely knowledgable and helpful. She helped steer me toward the right plants for the area and what I was hoping to achieve.
by
Pro
Verified Purchase
Recommended
Jun 15, 2016
Great Store experience!
The store was cleaned, the employees were very helpful.
by
Pro
Verified Purchase
Recommended
Jun 2, 2016
Customer service like it should be!
I was on the island to do some environmental consulting work. I needed survey stakes to mark sample locations, but the store did not have any. The staff, at no extra charge, cut down 8ft boards to create survey stakes for me....that's what customer service should be like!
by
Pro
Verified Purchase
Recommended
May 13, 2016
Key West Location, a shopping paradise....For Florida Culture
Being so fortunate to live in the Keys, is a blessing. This Home Depot has all the items I need to build my own Tropical Paradise.
by
Pro
Verified Purchase
Recommended
May 12, 2016
Top Review
Always a pleasure to shop at Home Depot, Key West.
by
Pro
Verified Purchase
Recommended
May 8, 2016
Great Service
Employees are extremely helpful didn't know where to go for the filters and employee took the time to take me there and explain the differences in the filters
by
DIY
Verified Purchase
Recommended
Apr 28, 2016
Great Experience
The employees are friendly and they proactively helped me find what I needed. It was very easy to locate someone when I needed help. The store was clean and a pleasure to shop in.
by
Pro
Verified Purchase
Recommended
Apr 12, 2016
Outside Garden
The outside garden employees are very rude and not helpful at all.
by
Pro
Verified Purchase
1 found this review helpful
Apr 11, 2016
Great experience!!
The store was clean, the products were easy to find. The gentlemen in the lumber department was very helpful. When I ordered my decking at the checkout everyone was helpful. They even helped me order the screws for the decking. I was very satisfied with my experience.
by
Recommended
Apr 8, 2016
Good shopping experience
The employees were very helpful & alert to my needs.
by
Verified Purchase
Recommended
Mar 23, 2016
I always enjoy shopping at Home Depot!
Home Depot always has what I need. I have bought appliances and small accessorires there. The sales associates are always helpful and friendly. They often give advice or suggestions I hadn't thought of. As a result, I often buy more than I originally came in for. Keep up the good work!
by
DIY
Recommended
Mar 21, 2016
Great Store Experience
Bobby in plumping is amazing. I've hit the PVC aisle several times in the last few months, always trying to build something different - A whole-house filtration system, a flag pole for a fishing boat, even a pole for catching bait fish. He always remembers me, his face lights up, and he says "What are we building today?!" His knowledge of plumbing systems is evident in the outstanding solutions he comes up with - no matter how wacky the project. It's a pleasure doing business with him.