#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(717)239-3904

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Location

1700 Fruitville Pike, Ste D

Lancaster, PA 17601

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Upcoming Workshops

Customer Store Reviews

  • 4.7 out of 922 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (922)
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Showing 1-30 of 922 reviews
My overall shopping experiences on this store is great, staffs know what they're doing, willing t...
My overall shopping experiences on this store is great, staffs know what they're doing, willing to help. Store is clean and tidy enough, parking slots are plenty etc...
by
  • Verified Purchase
  • Recommended
Great store, helpful staff- professional and attentive.
Great store, helpful staff- professional and attentive.
by
  • Verified Purchase
  • Recommended
There are always plenty of associates available to help. The store is clean and the employees ar...
There are always plenty of associates available to help. The store is clean and the employees are very knowledgeable.
by
  • Verified Purchase
  • Recommended
I appreciated that Home Depot offered to cut a piece of pressure treated wood for me when the oth...
I appreciated that Home Depot offered to cut a piece of pressure treated wood for me when the other store refused to do so.
by
  • Verified Purchase
  • Recommended
George in paint as well as the other guys are always fast, efficient and very helpful!
George in paint as well as the other guys are always fast, efficient and very helpful!
by
  • Verified Purchase
  • Recommended
Hala was our cashier and she was so incredibly sweet and kind. She gave our kids these little woo...
Hala was our cashier and she was so incredibly sweet and kind. She gave our kids these little wood toys for them to build. But talking with her during checkout was lovely, she was just wonderful.
by
  • Verified Purchase
  • Recommended
Great employees and great service! Highly recommend!!!
Great employees and great service! Highly recommend!!!
by
  • Verified Purchase
  • Recommended
The employees are very friendly and helpful. If I ask for assistance fidning something employee ...
The employees are very friendly and helpful. If I ask for assistance fidning something employee usually takes me directly to the location they don't just tell he the aisle they truly assist and make sure i find what I am looking for. Two days ago ahd a deaf lady help and she was just as cheerful and helpful as all of the other employees I have dealt with. She is an asset to be sure.
by
  • Verified Purchase
  • Recommended
Always friendly staff willing and able to help!
Always friendly staff willing and able to help!
by
  • Verified Purchase
  • Recommended
Excellent service by courteous, knowledgeable, professional and friendly staff.
Excellent service by courteous, knowledgeable, professional and friendly staff.
by
  • Verified Purchase
  • Recommended
Will definitely shop here again. George in paint dept was very helpful.
Will definitely shop here again. George in paint dept was very helpful.
by
  • Verified Purchase
  • Recommended
I have always had a good experience shopping at this Home Depot. I go there about once a week.
I have always had a good experience shopping at this Home Depot. I go there about once a week.
by
  • Verified Purchase
  • Recommended
Check you purchase before assuming it is correct! A store associate handed me a "lighted switch...
Check you purchase before assuming it is correct! A store associate handed me a "lighted switch" based on the description on the front of the shelf. He did not confirm that it was what I asked for (I knew exactly what I needed and described it accurately). When I returned to exchange the item I found that Home Depot did not even have the item I wanted - they simply placed the wrong container above the description. I wasted two trips for a $10 item and still didn't have what I needed.
by
  • Verified Purchase
Employees were amazing. highly recommend this store!
Employees were amazing. highly recommend this store!
by
  • Verified Purchase
  • Recommended
Great customer service and patience in helping find a particular item.
Great customer service and patience in helping find a particular item.
by
  • Verified Purchase
  • Recommended
Robert in plumbing is knowledgeable and is able to provide helpful expertise.
Robert in plumbing is knowledgeable and is able to provide helpful expertise.
by
  • Verified Purchase
  • Recommended
I shop at this store due to its wide selection of items that I need for my work around the house....
I shop at this store due to its wide selection of items that I need for my work around the house. The employees are friendly, and a big help when I am not sure about which item to purchase.
by
  • Verified Purchase
  • Recommended
I visited the Lancaster Home Depot and found all employees eager to help. This was on a Holida...
I visited the Lancaster Home Depot and found all employees eager to help. This was on a Holiday shopping period with an impending snow storm on the way, and all employees were busy. My cashier signed me up for a Home Depot credit card saving me money on my gift purchase. The store also gives a Military discount which was appreciated. Thanks for a retail sales force that aims to please.
by
  • Verified Purchase
  • Recommended
Manager Ashley and her staff were awesome during VERY busy and peak holiday shopping. Ashley assi...
Manager Ashley and her staff were awesome during VERY busy and peak holiday shopping. Ashley assisted me being very courteous and helpful even though the store was PACKED and she was having to constantly bounce from one task to another. I will definitely shop here again.
by
  • Verified Purchase
  • Recommended
I visited the store looking to purchase something that was only available online. Ken helped me b...
I visited the store looking to purchase something that was only available online. Ken helped me build something comparable using materials that were in the store that day. His patience and customer service led me to a great shopping experience. Joy also displayed wonderful customer service skills as I was checking out at the register. Thank you, Ken and Joy!
by
  • Verified Purchase
  • Recommended
Our cashier, Joy was very nice!
Our cashier, Joy was very nice!
by
  • Verified Purchase
  • Recommended
Great place to shop. Associates have always been most helpful. Hala is a fantastic cashier. Extr...
Great place to shop. Associates have always been most helpful. Hala is a fantastic cashier. Extremely pleasant and professional.
by
  • Verified Purchase
  • Recommended
I was able to exchange a gallon of paint because it did not match my room as planned. That meant ...
I was able to exchange a gallon of paint because it did not match my room as planned. That meant alot to me.
by
  • Verified Purchase
  • Recommended
Went to purchase paint. The paint employee (Bill) was vey rude. Would not even talk to me and whe...
Went to purchase paint. The paint employee (Bill) was vey rude. Would not even talk to me and when getting the paint I wanted never even asked me if I wanted a quart or a gallon. He the just grabbed my phone from me to see the pic I had of the paint code . I really did not like him taking my phone without asking with the virus going on. I hope the store manager address these concerns with this employee.
by
  • Verified Purchase
I like Home Depot for general home needs but I like Home Depot particulary because they carry Mil...
I like Home Depot for general home needs but I like Home Depot particulary because they carry Milwaukee tools.
by
  • Verified Purchase
  • Recommended
Thank you Rosenber so much for your help in finding the tile we needed!!! He spent almost an hour...
Thank you Rosenber so much for your help in finding the tile we needed!!! He spent almost an hour helping us look for an item that was not were it said it was.
by
  • Verified Purchase
  • Recommended
Good place to shop. Veterans discounts.
Good place to shop. Veterans discounts.
by
  • Verified Purchase
  • Recommended
Unfortunately, this store is not enforcing masks nor spacing despite rising numbers of Covid-19 ...
Unfortunately, this store is not enforcing masks nor spacing despite rising numbers of Covid-19 in Lancaster.
by
  • Verified Purchase
Home Depot has always been my favorite store. It’s one of the few where sales associates are know...
Home Depot has always been my favorite store. It’s one of the few where sales associates are knowledgeable about the products they sell and the best ways they can be used. I enjoy the kind conversation and assistance I can rely on and the vast variety of items.
by
  • Verified Purchase
  • Recommended
this store will always help you and be friendly about it.
this store will always help you and be friendly about it.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 922 reviews

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