#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(773)279-5402
Tool & Truck Rental(773)279-5408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6211 N Lincoln Avenue
Chicago, IL 60659
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Customer Store Reviews

  • 4.2 out of 505 reviews
81%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (505)
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Showing 1-30 of 505 reviews
GREAT CUSTOMER SERVICE
The store associates very helpful and was clean too.
by
    • Recommended
    Good attitude of associates. Always willing to help
    Good attitude of associates. Always willing and able to help
    by
      • Recommended
      Horrible Customer Service!
      I stop into the store at 8:00 am to have two keys made. Simple right? Wrong! I walk up to the service counter where a gigantic woman is sitting with a nasty frown on her face, staring down at the desk. I stand directly in front of her for several minutes before I realize she is not going to acknowledge me in any way, so finally I blurt out "is this where I get a key made?". She can't even be bothered to look up at me, she just points her finger at some other hapless soul. I will point out that I specifically remember this same individual from a previous visit, and recalling that she was rude that time too. I will say that the young man that ultimately helped me did a fine job making my key and was nice. You need to get that woman away from the customers. Completely nasty!!!!!!!!!!!!! P.S. - I am only including my email because I want you to know I am a real customer. No need to contact me, but you can if you wish.
      by
      • DIY
      Easy in and out
      I needed wood glue for a project I am working on then after talking with an associate he reminded me of new filters for my furnace. His recommendation saved me a trip back to the store. Thanks.
      by
      • DIY
      • Recommended
      THE STORE FOR EVERYONE
      NEVER HAD ANY PROBLEMS HERE. GREAT EVERYTHING! THE PERFECT STORE FOR ANYONE WITH A PROBLEM. HERE IS THE YOUR SOLUTION
      by
      • DIY
      • Recommended
      Great store, helpful people
      This store is a full store and has everything you normally need.
      by
      • DIY
      • Recommended
      Service is dropping quickly
      I had to wait an hour to check out and schedule a delivery.
      by
      • DIY
      The made shopping easy
      They made me feel at home because everybody wants to help.
      by
        A friendly store.
        I was greeted by everybody with a smile. That's very impressive. I felt at home.
        by
          Fantastic Customer Service
          I loved my trip to home depot. I was looking at the painters tape & an associate came by to ask me if they could help me find anything in particular. He was very kind and knowledgable. He recommended me the best tape to use for the borders. Now just waiting for the paint to dry to see how it comes out :)
          by
            HOME DEPOT
            Overall, good store. The quality of the items carried average. It could be better, but it also could be worst.
            by
              Expectation Exceeded
              I meant to return TSA Locks that my husband & I had problem setting the codes. Received great assistance from all associates
              by
                I LOVE HOME DEPOT!!!!!!!!!!!!!!!!!
                i loved this from all the shopping stores that have paint and make your house beautiful i would choose home depot.i love how everything is orginaized and not cluttered like every other store is. its just beautiful LIKE I SAID BEFORE I AM AHOME DEPOT FAN!!!!
                by
                  Everything was there .
                  the item i was looking for was there,so i don't have to run around to see where it was at.
                  by
                    macormick
                    they do good job at that store,the ask if a need help
                    by
                      lincoln
                      very friendly people the help to varry a heavy toilet
                      by
                        Great Help
                        The sales associates were very helpful and knowledgeable. I found everything I needed.
                        by
                          paint department
                          I have been strugging to find the perfect paint color so have been visiting the department almost daily. On Sept 7, the associate was unbelievably helpful. Gave me advice on types of base to use, helpful hints on painting and was just so positive and helpful Really made the difference for me.
                          by
                            A great shopping experience
                            My experience shopping at the paint department at this store was outstanding. Great selection as well as assistance from Carlos in selecting colors and paint type for my painting job. I highly recommend this store, great service.
                            by
                              Rochelle To the Rescue
                              I was given some misinformation about the return of online product that I purchase and it was not working and repair person could not fix. I call the store and Rochelle and I talked. I told her I was coming into the store, she met me at the door and did not let me leave the store until all was taken care of and I was smiling, because I was getting a better and new refrigerator. She left no stone unturn, be sure the customer was satisfied and her coworkers, who worked as a team. Thank you Rochelle, cashier Margarita and Store Manager
                              by
                                Bathroom Job
                                Great experience, staff very helpful. They knew where the items, we needed were and answered out questions about the use and other choices.
                                by
                                  Home Depot is a BIG store
                                  You can find everything you need at the Home Depot, just be prepared to wait for assistance. It's a BIG store and very busy.
                                  by
                                    THE FILTER
                                    This HD had the filter I needed for a job I needed to do immediately! Other HD stores did not.
                                    by
                                      danial
                                      I am very happy to come to heme dept.al of very gd
                                      by
                                        Fantasic
                                        Very excellent it will be very good to win a 5000 gift card
                                        by
                                          wonderful store
                                          we r so very satisfied with the home depot ,,,your employees are just so helpful,,,,,
                                          by
                                            customer service at its best
                                            Just when I thought customer service was dead I had the professional n friendly service at this home depot.
                                            by
                                              Great store.
                                              The service department was excellent and the prices were great.
                                              by
                                                Excellent service considering how busy the staff i
                                                This is my local Home Depot, I always find what I am looking for. Staff is very friendly and knowledgable
                                                by
                                                  Poor Customer Service
                                                  Needs improvement in how to guide a customer. Sales Associates needs to focus on rather chatting with each other.
                                                  by
                                                    1 found this review helpful
                                                    Showing 1-30 of 505 reviews

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