Reviews for Lincoln & Mccormick #8598

This store has gone backwards from 1st year it opened

I bought a batteries at this Home Depot and the staff was excellent. Adrian was the staff member who helped me and he was very knowledgeable and directed me to exactly where I could find what I was looking for. He told me to have a good day and was very polite.

Not one of three employees could show me where the tabletop humidifiers were kept in the store. I left without buying one.

I visited Home Depot at Lincoln/Mccormick in Chicago. I had the pleasure of meeting two incredible women named Mariam and Ana Hanna who assisted me in applying for a credit card. They were exceptionally kind, helpful, and went above and beyond to answer all my questions. Their exceptional customer service truly exceeded my expectations. I couldn’t have asked for better assistance.

I’ve got paint, plumbing supplies and other stuff.

Helped me save 50 bucks by applying for the home depot card

After waiting several hours of the time interval given, the contracted installers delivered the Bosch dishwasher and seemed to magically “know” they would have problems installing it because they never even brought the dishwasher into the condo. They said there was a valve that they needed a key for, refused to wait for even 5 minutes for building engineer who may have been able to help and were in hurry to leave. They spoke another language to each other and were laughing a good portion of the time. Why charge for installation when installers don’t know how or don’t have equipment they may need. I will cancel my order and will do business with a company whose installers work for that company. This is also disturbing because the sales associate at the Home Depot store was OUTSTANDING and worked hard to find a suitable unusual-sized dishwasher. I had planned to work with her on a major remodeling project. Please improve your delivery/installation staff.

The store manager Diana is the best I've ever came across. She greeted me and asked me if I needed help. Also the cashier Sabrina was very nice too and is always willing to help me.

I'm very happy with my Milwaukee pvc cutter. It makes the job alot easier.

Thank you for going pur of your way to assist us!

I wanted to repaint a wicker rocker that was coated in spray-on enamel. The Behr representative first showed me the enamels with a limited color range and then suggested that I try a Behr alkyd, which would allow a greater choice of colors. I was impressed with his knowledge. An additional employee skillfully mixed touch-up paint to match the tiny paint chips I brought to the store.

The store parking lot is filled with migrants who are not looking for work, but rather whistling, yelling, and intimidating customers walking into the store and to their cars. It does not feel like a safe place to shop and I cannot understand how Home Depot can continue to let these people practically live in their parking lot from morning to night.

Staff directed me to incorrect location for an item they looked up with an in store SKU. The app I was using wouldn’t hange to the store I was in without giving added permission I didn’t want to share…not expecting everyone to know everything about the store, but they should know how to show you where something is and if they don’t know should not tell you to go somewhere else.

Staff at this store seem like they don’t want to be there. Finding someone to help locate an item is challenging. Eventually, someone helped us but was in a rush to push us to buy the wrong sized product.

Everytime I come to this Home Depot location, the customer service reps I interact with are always so helpful. This means a lot when you don't know where to find something or when checking out.

Bought a grill at this store. Absolutely incredible staff. Helpful and ready to provide assistance. Did you know that the PRO program wasn’t only for contractors? I didn’t until this trip. It’s incredible. I signed up right there and so happy they explained it to me. Thanks!!

Attention to detail and knowledgeable staff. Well made products fully stocked.

Dear Home Depot Management, I am writing to express my significant and consistent dissatisfaction with the level of customer service I have experienced at your stores. It has become increasingly apparent that there is a fundamental disconnect in your operational procedures, leading to frustrating and time-consuming experiences for your customers. Frankly, it feels as though every visit to Home Depot requires an inordinate amount of patience simply to conduct a transaction. The complete lack of readily available customer service is a major issue. When assistance is needed, finding an employee who is both available and knowledgeable often feels like an impossible task. Furthermore, the checkout process is consistently plagued by excessively long lines. It is unacceptable to spend what feels like "long nights" waiting simply to pay for goods. The current system seems to prioritize the movement of customers through cashiers at the expense of providing adequate support and a smooth overall shopping experience. It often feels as though customers are merely bodies to be processed at the register, rather than valued individuals whose time and needs should be respected. Home Depot needs to get its act together. Customers come to your stores to purchase goods and often require assistance in doing so. The current operational model, which seems to neglect customer service and efficient checkout, is simply not sustainable in the long run. I urge you to seriously address these issues and implement significant improvements in customer service availability and checkout efficiency. Customers deserve a better shopping experience than what is currently being offered.

I only go to other places for what I cannot buy here. This is my number one favorite store. It always has been and always probably will be.

Always buy my plants 🪴 there Good quality and cheap prices

Ren in the paint department was excellent, both with knowledge of the products and with customer service. I was extremely happy with her support for my purchase and would be happy to work with her again!

Home Depo is the best!⭐️⭐️⭐️⭐️⭐️

Many employees standing and it looked like they were gossiping and smiling. I asked help multiple times and when one of the employees finally moved, he did not seem wanting to help

I rented a truck to go short distance with building supplies. In an hour’s time, my older car was profiled and was towed away!

Erika and Ana working at the pro-desk are fenomenal. They always help me make the right decision when I go to this location for buying materials or products.

I went to Home Depot 2x4 put piece of rebar. It was listed in stock. It sounds associate was very nice and spent 15 minutes trying to find it. It appears that they're computer data is less accurate. I eventually had to buy a full length of rebar and cut it myself. The store does not cut rebar.

Stopped by loss prevention and accused of stealing(!) The security guy pressed me to sign two documents that were intended to document the matter. The documents (that no - I did not sign) said that I was trespassing and would not come to a Home Depot for 3 years. I encouraged the guy to call the cops. He didn't want to. I paid for every item in my cart, but one of them was missed and this is why I was stopped. The item was Drano. I have a slow drain in my basement shower.

Jalal, plumbing section, was extremely helpful, very curtious and nice. Took time to explain the different options and available products. Exceeded my expectations. Thank you for the excellent customer service.

Ramon is by far the best

Store has ample inventory and large selection of items normally used for home improvement Projects