#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(972)377-1410

Rental Center

(972)377-1404

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4600 State Hwy 121

Plano, TX 75024

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 400 reviews
86%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (400)
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Showing 1-30 of 400 reviews
satisfied
The staff was very helpful and knowledgable about products
by
    Shopping
    I enjoy shopping at Home Depot, and most often find what I am looking for...staff is always friendly
    by
      Review
      Good...............................................................
      by
        Needs customer service training
        Good thing there's Cheryl (cashier) there or this store would be Zero stars.
        by
          Don't buy doors here
          Don't bother visiting this location for help with a new door; no one will be at the desk, and they won't answer the call button or a call from another associate.
          by
            Easy
            We always find what we need quickly. Very easy shopping trip!
            by
              awesome experience
              good store, good selection. i bought my grill from here. staff was nice and asked if i needed assistance which i didnt need
              by
                Refrigerator Purchase
                We had the best experience as we initially had when we first purchased our washer/dryer and electric stove last year. This time, our fridge broke, and we went to our local HomeDepot to inquire for a credit line increase to purchase our fridge. Judy was simply amazing and helped us all the way by helping us choose, and letting us know all the discounts to help make the best selection. Her knowledge was definitely valuable. Maureen at the checkout was excellent and kind to explain all the details on warranties and other important information. Overall, we're continued to be very happy of the customer service level at our local HomeDepot, and we look forward in continue to make it our one-stop shop for all our home needs.
                by
                  My Favorite Home Depot and why?
                  This Home Depot is closer to me, but I also like the friendliness of the associates, starting with the cashiers and each one of the associates I had dealt with in the pass. Bought granite, my kitchen ceramic tile, stove, etc. All went smooth. Thanks.
                  by
                    Quick Gift Certificates
                    Friendly staff outdid themselves when I had to make a quick trip in for a gift certificate. The cool certificate holders made it especially fun to give and receive.
                    by
                      Appreciation
                      I am Home Depot patron for about 20 years. During this long period of time more than 95% of my purchases have been from The Home Depot. This is because of availability of the products I needed, associates' help whenever required friendly and courteous staff.
                      by
                        Visit
                        Good Job, Prices little higher than competitor m
                        by
                          Helpless in the Lawn Department
                          If you want help loading pavers on your cart and you are a woman...forget about it. Take someone with you to help
                          by
                            Neat Store
                            Good products, variety. Competitive prices.Usually get my at this store all the supplies for my home projects and find what I need.
                            by
                              the home depot
                              all the assitant are willing to help , its very nice
                              by
                                Thanks for the great service
                                I needed some help from an associate on this visit and the man who helped me was super nice and very helpful! Thanks!
                                by
                                  Mr.
                                  Friendly, helpful store assistance, great prices on some products.
                                  by
                                    just needed keys
                                    the man who assisted me was so friendly and didn't make me wait long.
                                    by
                                      Home Depot Review
                                      Excellent service, good prices, friendly staff that is eager to help.
                                      by
                                        Expedient service
                                        The cashier did a superb job in completing my returns and handling of my coupon.
                                        by
                                          Garden planting
                                          Home and garden section of Home Depot had a wide variety of items to choose from.
                                          by
                                            Great Store
                                            This Branch is great, great staff and great competitive prices too. and easy to get to just off the 121 highway.
                                            by
                                              James in Garden Department
                                              James you were very knowledgeable in helping me select the right plants for my yard. They look awesome. Thanks James
                                              by
                                                generall errands
                                                knew from past experience at store where everything was. Found the items I needed fast and got out.
                                                by
                                                  Under Staffed
                                                  I almost never find an associate to help me. Long waits and hard to find things you need. Tonny is the only good thing in that store, he is terrific.
                                                  by
                                                    Monday morn shop
                                                    Overall I only needed 1 item, some cedar wood was able to find in aisle assistant located which aisle. Helpful
                                                    by
                                                      Great store!
                                                      Store was clean, well stocked, and store associates were top notch.
                                                      by
                                                        lights
                                                        Went into store and was greeted then found the 12v20 watt bulb I was looking for. Went to check out and got check out fast and left.
                                                        by
                                                          Knowledgeable Associates Make The Difference
                                                          Every try to find an "expert" at Walmart? How about when you go to "L"? At Home Depot, product quality, selection and knowledgeable associates truly make the difference between home project success or failure. My experience with the garden section in spring, repairs to electricals, plumbing and flooring and the workshops with the experts, make the difference for me and why I'll always make Home Depot my first choice stop for anything in the DIY realm.
                                                          by
                                                            Filter
                                                            Hard to find and hidden in the section for filters so you will buy the $ 10.00 filter instead of the 75 Cent filter.
                                                            by
                                                              Showing 1-30 of 400 reviews

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