Reviews for Oviedo #287

I was shopping on Sunday at the Ovideo store #0287. Even around the Holidays, the store was a pleasure to shop in. Everything was displayed nicely, the employee's were extremely helpful. The lines were not long and everything I needed was in stock. Good job Home Depot!!

Great customer service compared to other home improvement stores in the area.

The staff are very friendly and helpful

Friendly, knowledgeable and helpful employees.

No matter how busy the store is there is always some one to assist, and if the associated does not have knowledge of products immediately another is call to assist. As a contractor purchasing at the oviedo Store for 16 years I have found that this store has improved in neatness, quality service and inventory back-up and if not they have directed me to another store insuring that store had the prodcut on hand.

Its employees will go the extra mile to help you with any Home Project.

I especially love to go into the store at the holidays!! It's my favorite time but no matter, everyone is generally helpful and willing to go out of their way to get you what you need/want.

Paul Rainford from: Kitchen & Bath, is one or your Staff members that everytime my wife and I needs help with any question, PAUL RAINFORD is always there for us. That is one of the many reason we always like to shop at the Oviedo, Home Depot.

This store has always helped me with the DIY projects. And I love my power tools.

The Oviedo Home Depot always has what I need.... and if I don't know what the item is called, I can tell an associate what it does or looks like and most every time the associate can direct me to the proper item that I need.

Store is clean and friendly.

Susan Cooley, in Kitchens, has been absolutely phenomenal in assisting us with our new kitchen design.

Every time I go pick up items the shelves are well stock and the customer service is fantastic. They do have several military veterans and they always start up a conversation with me when they see i am wearing a retired US Air Force cap. I really enjoy going to the Oviedo Home Depot because they keep their store well stock and very clean, plus the customer service is great.

Close in my neighborhood. Which makes it convenient.

the store is clean and employees are friendly.

i always find the staff at the oviedo store helpful and friendly and the store only takes me about 15 mins to get there.

THIS STORE WAS EXTREMELY HELPFUL, PATIENT AND PROVIDED THE SERVICES WE REQUIRED FOR OUR PURCHASE. THE SALESPERSON WAS VERY KIND IN GUIDING US TO THE MATERIALS WE REQUIRED. THE STORE IS ALWAYS VERY CLEAN, UNCLUTTERED, AND WELL-LIT. WE ALWAYS VISIT THIS LOCATION SEVERAL TIMES A WEEK ON A REGULAR BASIS.

I had a great experience at this Home Depot. I usually find products here that are not at other home depots. Why that is. I don't know, but I do appreciate it. Everyone was courteous and helpful in looking for and finding what I need. The store was floor was clean and items easily accessible. I was in and out in a short amount of time with what I was looking for....

I always go to THIS Home Depot, even though there is a Home Depot closer to where I live. I like the Oviedo Home Depot because the associates are ALWAYS friendly and helpful, I have always had a good experience at this store, and today was no different, except today I really needed advise about painting and the young lady - Genesis, was very knowledgeable and helped me a lot.

Got the help I needed and the items I wanted without any hassle.

This was the only store that had in stock the item I needed right away. The employees were very helpful and it was easy to find the item, Checkout was quick .

The store employee was very helpful and offered a solution to my problem. Please note that this is 2 days post hurricane Irma. They did not have the exact part I needed but they were direct and helped find another solution.

Sale of returned items, which have already been activated.

This store has the most friendly staff, greeting everyone with a smile and asking how they could help. Store is kept very clean and neat and well stocked.

We are very grateful to the staff for their friendliness and helpfulness. We've just moved to the area and have found most everything we have needed for our new home. Keep up the good work!

waited for over 7 minutes at the return register while 3 employees were helping 1 customer do an online order. Not once did anyone acknowledge us. During the wait one of the employees came to the register faced all of us with his back to us and began talking to the other employees and customer. How rude. Store is not bad but customer service and return department is horrible as this was not the first incident for us

Great customer service. Employees are very pleasant, helpful and accommodating.

I purchased an outdoor rug on sale, plants and stepping stones all from the garden center. When checking out they would not honor their own $10 off $100 garden center coupon. I have purchased patio rugs on sale before and have always received the discount. Its even labeled Patio rug on the reciept. No help at all from the cashier. Just a No.

I had a bad experience at this store today, being a customer here since they open, our company buys Thousands of dollars in materialds and equipment. Today when I was buying a mitter saw and ask for a price match, Manager on duty said we will match it but not beat it. Home Depot policy they will without any exception. Manager excuse was that at Lowes thids equipment had a special pricing. I come to explain that Home Depot Policy on the website doesn't say anything that especial pricing is excluded from the 10% exytra discount . He repit it over and over I WON'T BEAT THE PRICE. I will only match it. I will say this is VERY POOR customer service. Cashier was excellent.... she felt embarrassed on this MANAGER argument.

Good, clean, well-organized store. Friendly employees who know where products are located and offer excellent advice. One criticism: I recently purchased some 3/4" plywood and needed two pieces to be cut. That Home Depot offers free cuts is terrific for a small-scale renovator like me; that it took me almost 15 minutes to find an employee who could and would make those cuts was less wonderful. Perhaps place a request bell at the saw, so employees know when a customer requires this service.