#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(760)833-7002

Rental Center

(760)833-7008

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
Closed

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5200 East Ramon Road, Bldg A

Palm Springs, CA 92264

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Customer Store Reviews

  • 4.5 out of 657 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (657)
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Showing 1-30 of 657 reviews
Go see Bob at The Home Depot in Palm Springs and let him know how great he is!! He deserves it. H...
Go see Bob at The Home Depot in Palm Springs and let him know how great he is!! He deserves it. He's a great person and went above and beyond for me when I was driving all over the desert when all I needed to do was go to this store (only 5 minutes from my home!) and he's just great. All the employees I interacted with were great, but I had called this store before driving there and talked to Bob on the phone, and then met him in person and it was just one of those moments that you are thankful for people who make life better. This is a great store and has great employees.
by
  • Verified Purchase
  • Recommended
never ever enough people around to help you often "wait in line" while one lonely employee is hel...
never ever enough people around to help you often "wait in line" while one lonely employee is helping 3 people. THIS IS NOT THE FAULT OF EMPLOYEES...but management to cheap to hire more or have managers rotate more or have the employees working in the only sit down location for carpeting/floors etc. walk around when they are not busy WHEN THERE IS MORE THAN ONE WORKING, often when you visit store they are just sitting there.
by
  • Verified Purchase
The only issue I have with the store is how the contractors are parking close to the building. Th...
The only issue I have with the store is how the contractors are parking close to the building. There seem to always be more people parked than there are actually parking spots and there are usually a few trucks sticking out onto the area of the traffic flow in the parking lot. I'm waiting for someone to dart out between these trucks. I think this is a safety issue that needs to be addressed.
by
  • Verified Purchase
  • Recommended
While shopping here I feel like some of the employees would look at me from a far but never once ...
While shopping here I feel like some of the employees would look at me from a far but never once was I asked if I needed any help. It's very weird. And sad
by
  • Verified Purchase
The store have woderful employees especially 2 young people Alex and Jose really hard working you...
The store have woderful employees especially 2 young people Alex and Jose really hard working young people so kind and helpful my respect for them
by
  • Verified Purchase
  • Recommended
Israel gave awesome customer service it was a great shopping trip.
Israel gave awesome customer service it was a great shopping trip.
by
  • Verified Purchase
  • Recommended
Super helpful employees , clean store and lots of different products . And fast check out .
Super helpful employees , clean store and lots of different products . And fast check out .
by
  • Verified Purchase
  • Recommended
Great store. I go their frequently.
Great store. I go their frequently.
by
  • Verified Purchase
  • Recommended
I love visiting the garden department of the Home Depot because they have an excellent selection ...
I love visiting the garden department of the Home Depot because they have an excellent selection of plants in beautiful healthy condition, and I always find something for my patio.
by
  • Verified Purchase
  • Recommended
Being a Contractor I shop multiple Home Depot locations. I feel that The Palm Springs Home Depot ...
Being a Contractor I shop multiple Home Depot locations. I feel that The Palm Springs Home Depot is by far the highest in professionalism and cleanliness. The staff are very well rounded and are eager to work with you. I am proud to say that The Palm Springs Home Depot is my Home based store.
by
  • Verified Purchase
  • Recommended
Great customer service. Great employees willing to help!
Great customer service. Great employees willing to help!
by
  • Verified Purchase
  • Recommended
Let's admit if I find myself at home depot: I either have a home project in progress or a job to ...
Let's admit if I find myself at home depot: I either have a home project in progress or a job to fulfill, so all in all life is good! But it'd be a whole lot more if when I walk in to a Home depot store I could have a personal assistant shopper that walked with me till I had my whole list in shopping cart. Save me tons of time lots of time
by
  • Verified Purchase
  • Recommended
The selection of products repeatedly seems to be greater here and has a better up-to-date options...
The selection of products repeatedly seems to be greater here and has a better up-to-date options on products. And every time we needed help in tracking down a product/s, the associates have always been extremely helpful. We have rarely had a problem of an item not being in stock, but when we have had to order it/them, H.D. has been very prompt at getting it in. And on the few occasions where something just wan't quite right with the product/s, we have never had a problem returning it/them for a replacement or a different product. Will continue to give them our business!
by
  • Verified Purchase
  • Recommended
Good safety practices, Well stocked with all products Fair Prices on all items better than comp...
Good safety practices, Well stocked with all products Fair Prices on all items better than competitors prices Helpful and knowledgeable Employees Cashiers good customer service awesome store!
by
  • Verified Purchase
  • Recommended
Great shopping experience. Items on sale were in great supply, two employees assisted me in locat...
Great shopping experience. Items on sale were in great supply, two employees assisted me in locating items and several checkout registers were staffed. I was greatly pleased here in relation to my experiences at their similar competitor.....
by
  • Verified Purchase
  • Recommended
Joel in the door department was very nice and helpful and courteous - usually I get good service ...
Joel in the door department was very nice and helpful and courteous - usually I get good service at this store, but Joel was exceptional
by
  • Verified Purchase
  • Recommended
Melissa and Denise are the best team members working there . They go out of their way to assist y...
Melissa and Denise are the best team members working there . They go out of their way to assist you and help you .
by
  • Verified Purchase
  • Recommended
came in to the home depot for the simplest product.As i entered i notice Hector was full of work....
came in to the home depot for the simplest product.As i entered i notice Hector was full of work.I had asked him where can i find what i was looking for.he stopped what he was doing and took the time to help me.
by
  • Verified Purchase
  • Recommended
Home Depot went above and beyond to help me resolve an issue. Very pleased with Home Depot and I...
Home Depot went above and beyond to help me resolve an issue. Very pleased with Home Depot and I will continue to shop at Home Depot.
by
    • Recommended
    I always find what I'm looking for
    I always find what I'm looking for
    by
    • Verified Purchase
    • Recommended
    Krispy the cashier has excellent customer service! Thank you.
    Krispy the cashier has excellent customer service! Thank you.
    by
    • Verified Purchase
    • Recommended
    Second worse store, can never get someone to answer phone, can never find someone to help, employ...
    Second worse store, can never get someone to answer phone, can never find someone to help, employees have attitudes.
    by
    • Verified Purchase
    1 found this review helpful
    Of all the Home Depot stores I have been in, this one by far has the most competent work force, t...
    Of all the Home Depot stores I have been in, this one by far has the most competent work force, the best customer service, and best stocked store of them all. I love the friendly strong core of employees there are professional, kind and mature. Thank you guys and gals for everything!!
    by
    • Verified Purchase
    • Recommended
    The security guard made me feel uncomfortable, I don’t enjoy being watched while I shop for a sim...
    The security guard made me feel uncomfortable, I don’t enjoy being watched while I shop for a simple extension cord. I will not be returning to this store, I’ll stick to the Rancho Mirage location.
    by
    • Verified Purchase
    Joel Gomez in the millwork specialty area was absolutely amazing very friendly had a great time w...
    Joel Gomez in the millwork specialty area was absolutely amazing very friendly had a great time while we were purchasing our items
    by
    • Verified Purchase
    • Recommended
    I had a terrible morning and I had to go to Home Depot... I get my stuff and go to check out... t...
    I had a terrible morning and I had to go to Home Depot... I get my stuff and go to check out... the cashier Robin just made my day so much better. If anyone needs help go see this cashier!!! She knew what she was doing
    by
    • Verified Purchase
    • Recommended
    Store has got it together here. Staff very friendly and helpful. Keeps you first in mind and give...
    Store has got it together here. Staff very friendly and helpful. Keeps you first in mind and gives you space. Enjoy shopping here.
    by
    • Verified Purchase
    • Recommended
    Today I finally found the patio furniture I’ve been looking for! After looking at your competitor...
    Today I finally found the patio furniture I’ve been looking for! After looking at your competitor across the street, it was clear you had a better inventory. The choices you had and the assistance I received while shopping, purchasing and loading the items were outstanding. Thank you for making my shopping experience successful and fun!
    by
    • Verified Purchase
    • Recommended
    Terrible customer service by the return desk. The lady I dealt with lost my receipt 5 times and b...
    Terrible customer service by the return desk. The lady I dealt with lost my receipt 5 times and blamed me for losing it and then found it in her pocket. The absolute worst experience I have ever had with anyone
    by
    • Verified Purchase
    Ken was the employee that helped me with my purchase. He was knowledgeable of the product and req...
    Ken was the employee that helped me with my purchase. He was knowledgeable of the product and required regulations. However, there were a couple of people the interrupted my purchase process. He apologized for the interruption. Overall Ken was patient, professional, and kind.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 657 reviews

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