#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(818)947-5800
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 9:00pm
Curbside: 09:00am - 6:00pm
Location
7870 Van Nuys Blvd
Panorama City, CA 91402
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Customer Store Reviews

  • 4.7 out of 587 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (587)
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Showing 1-30 of 587 reviews
Scott in painting was super nice and helpful
Scott in painting was super nice and helpful
by
  • Verified Purchase
  • Recommended
My experience was wonderful, the employees were friendly, knowledgeable and helpful.
My experience was wonderful, the employees were friendly, knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
Great service.
Employees at the paint department are superb, very helpful.
by
  • Verified Purchase
  • Recommended
GREAT LOCATION
THE EMPLOYEES ARE FRIENDLY AND HELPFUL IN ASSISTING THE CUSTOMERS
by
  • Verified Purchase
  • Pro
  • Recommended
Installs
Great job, third install. Great people they know what to recommend if your not sure.
by
    • Recommended
    Great Store Experience!
    The store had a lot of sales people to help any and all of my needs. Great sales representatives and a very clean environment! Ask for Scott in the paint department if you need help there. He was amazing!
    by
    • Verified Purchase
    • DIY
    • Recommended
    brimfield855
    This is such a busy store, but have a friendly atmosphere, all employees are nice, knowledgeable and ready to assist. Great experience shopping at this store in Van Nuys.
    by
    • Verified Purchase
    • Pro
    • Recommended
    Great Employees
    Always a pleasure shopping at this location. Staff are friendly and very helpful.
    by
    • Verified Purchase
    • Pro
    • Recommended
    More than expected on a busy Labor day sale
    I was out to buy a new grill, and the variety and prices were appealing. Furthermore, the employees were super nice and helpful! I'll surely be back again!
    by
    • Verified Purchase
    • Recommended
    great store experience
    Home Depot blew me away today.... the associate did his best to match an on line items pricing so I could purchase it in store. really appreciate his efforts.
    by
    • Verified Purchase
    • DIY
    • Recommended
    E.xcellent customer service and very friendly.
    The store is always well supplied and clean, and the staff are friendly and courteous. I have shopped here on many occasions.
    by
    • Verified Purchase
    • DIY
    • Recommended
    I just dig this store
    I like the layout of this store. Everything is easy to find. The manager has gone above and beyond for me a couple times.
    by
    • Verified Purchase
    • Pro
    • Recommended
    Great problem resolution by Customer Service!
    I was having a problem with a price discrepancy and I took my issue to Customer Service. Dyana helped me. She was super friendly and patient. She made me feel like a valued guest, rather than another annoying customer. The problem was with a shelf tag with a much lower price than what was charged at the register. She didn't argue, instead she got her supervisor to approve honoring the marked price. Thank you, Home Depot - Panorama City. Dyana deserves a raise!
    by
    • Verified Purchase
    • DIY
    • Recommended
    Pro Desk
    Best pro desk in the company in Panorama City. They understand my company needs
    by
      • Recommended
      Great store - love it!
      I was extremely happy with the service provided. Everyone is really friendly and helpful.
      by
      • Verified Purchase
      • Pro
      • Recommended
      Great costumer service
      I began to remodel my home and have been to every Home Depor in my area but this location has a great costumer service team!!
      by
        • Recommended
        1 found this review helpful
        Best store!
        Omg, I went to Home Depot to buy something to fix my Globe and some other items, but was I emazed how nice workers were in finding what I needed and fixing that Globe at no charge, huge thanks to mr.Mario from plumbing department!!! <3
        by
          • Recommended
          always has what i need
          always has what i need to finish my projects. Great for diy projects
          by
          • Verified Purchase
          • Pro
          • Recommended
          wow! superstore. the very best bar none
          workers were very helpful. they were also very know;edegable. they were also very helpful. they wer nice and so wonderful to be with. i like them.
          by
          • Verified Purchase
          • Recommended
          Customer service
          Employees needs major improvement in dealing with customers.
          by
            Always a good experience.
            Full selection of home needs. I'm not a contractor or builder, so it's not always easy for me to track down what I need. That wasn't a problem because the employees were extremely ready to ask if I needed help and fully informative if I had any questions.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Better than Lowes
            Great service friendly staff. Don't go to the other home improvement store only if you want to have rude employees and a dirty restroom.
            by
              • Recommended
              very good
              clean & organized friendly staff members, easy to find items, I had experienced one time other associates covered for one associates, very knowlegable
              by
              • Verified Purchase
              • DIY
              • Recommended
              Store Experience
              I am very happy with the service I received at the paint desk.
              by
              • Verified Purchase
              • DIY
              • Recommended
              store location are convenience to visit.
              the store merchandice most available for what i need.
              by
              • Verified Purchase
              • Recommended
              Great store
              I like the store cleanliness and service staff helpfulness in looking for items
              by
              • Verified Purchase
              • Pro
              • Recommended
              Great store in a depressed area
              When I first visited this store I thought I was entering the gang-lands. The area around it is full of closed-down and graffiti-covered stores and it really needs a Chamber of Commerce effort to spruce it up. The store itself has plenty of parking and special parking for trades (space for trailers.) It would be great if some shade canopies could be added (or even better add some solar panels that double as shade and collect the power from Van Nuys' scorching heat.) The store itself and the staff there bend over backwards to assist customers and mare mostly bi-lingual and skilled in a level of DIY or actual trades. The only letdown is the plant section. Never enough herbs and the trees are a bit inferior. Walmart up the road has way better stock and cheaper. Generally, every department has most things you could need but there are always a few empty sections on shelves. Pretty good store though and a lot better than the equivalent in Puerto Vallarta, Mexico which was the previous store I would use.
              by
              • Verified Purchase
              • DIY
              • Recommended
              great store experience
              I found what I need on line and drove to the store to purchase it. I could not find the item I was looking for so I asked an associate. He stopped what he was doing and located it for me. Great experience.
              by
              • Verified Purchase
              • DIY
              • Recommended
              nice
              it was very nice! clean and they were helpfull. it was very fast for me buy there
              by
              • Verified Purchase
              • Recommended
              Great salesman-James in the garden dept.
              We were extremly happy with James. He was vere knowedgable and helpful on 2 separate occasions.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 587 reviews

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