Filter Reviews By:Rating, Profile, Gender, Age (595)
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Showing 1-30 of 595 reviews
Mar 29, 2021
Marco was very helpful in attending my needs on the product I wanted to purchase. Great Customer ...
Marco was very helpful in attending my needs on the product I wanted to purchase. Great Customer service!
by
Verified Purchase
Recommended
Mar 28, 2021
Excellent customer service and fully stocked shelves.
Excellent customer service and fully stocked shelves.
by
Verified Purchase
Recommended
Mar 24, 2021
The store in Panorama is my Go-to and I always leave satisfied. I am a regular there and have pur...
The store in Panorama is my Go-to and I always leave satisfied. I am a regular there and have purchased many tools, supplies, and even a fridge from here. I always find all tools and products in stock and the associates are quite knowledgeable and friendly. I am exceedingly glad to have been helped by Byron in the Paint Department. Should you need help with paint and related products, ask for associate Byron. He was very knowledgeable, provided great customer service, was very polite and patient. Byron should be promoted. In all, the store is great and I have never had any issues. Thank You.
by
Verified Purchase
Recommended
Mar 18, 2021
Scot was very helpful in the paint section
Scot was very helpful in the paint section
by
Verified Purchase
Recommended
Mar 14, 2021
I Worked with Ashley in Customer Service at the Van Nuys Home Depot Store. She's among the best H...
I Worked with Ashley in Customer Service at the Van Nuys Home Depot Store. She's among the best Home Depot Customer Service Agents I've ever met. I knew I had "Perks" after spending tens of thousands lately at Home Depot. She researched Perks and helped me upload the Home Depot App to access them. She helped me open my email where a Verification Code was sent. She figured out to maximize the 9 Perks available. As a senior citizen, I had no idea how to do any of the tech needed. She was patient, kind and professional. Incredible Lady!
by
Verified Purchase
Recommended
Mar 13, 2021
I love this store because it’s always clean and neat . This store has always stuff on stock. Staf...
I love this store because it’s always clean and neat . This store has always stuff on stock. Staff are super nice and sweet.
by
Verified Purchase
Recommended
Mar 12, 2021
Andy at the service desk was absolutely amazing. He holds customer service to a gold standard. He...
Andy at the service desk was absolutely amazing. He holds customer service to a gold standard. He went above and beyond to get my delivery done...... Thank you Andy!
Big thanks to the delivery team Phil & Lorenzo, you guys were awesome, sweet and beyond professional!
by
Verified Purchase
Recommended
Mar 8, 2021
This is my favorite store. I always finds product easily. Employees usually available to help.
This is my favorite store. I always finds product easily. Employees usually available to help.
by
Verified Purchase
Recommended
Mar 6, 2021
The best home depot ive gone too Eddie from garden Brenda from costumer service Davion manageme...
The best home depot ive gone too
Eddie from garden
Brenda from costumer service
Davion management
Made my experience very easy, very helpful, and treated me like family. The best!!
by
Verified Purchase
Recommended
Feb 8, 2021
LOVE the paint department here! So much better than Roscoe. Super nice, very friendly, really p...
LOVE the paint department here! So much better than Roscoe. Super nice, very friendly, really patient... will def be buying paint from here, now. However, still some rude employees, so take them with a grain of salt. It's not a crime to be in a "line" with markers on the floor saying 6' apart. Some gal acted like it was, and sent us to the back of another line, as well as a guy who had been standing there before anyone else was. She needs to work in a place without other people, as far as I'm concerned. Would've given a 2 just for that, but most everyone else was so great, I had to go with 4 stars!
by
Verified Purchase
Recommended
Feb 6, 2021
The have a very Good service
The have a very Good service
by
Verified Purchase
Recommended
Feb 4, 2021
Mariana G. was very helpful when it came to asking question about different products. She provide...
Mariana G. was very helpful when it came to asking question about different products. She provide me with the information I need it.
by
Verified Purchase
Recommended
Feb 1, 2021
I like the knowledge and courtesy of the employees at this site. I also like how resourceful the...
I like the knowledge and courtesy of the employees at this site. I also like how resourceful the staff is at this store.
by
Verified Purchase
Recommended
Jan 29, 2021
Store was clean , products wore in stock that I was looking for , associates wore helpful when I ...
Store was clean , products wore in stock that I was looking for , associates wore helpful when I asked for help.
by
Verified Purchase
Recommended
Jan 22, 2021
Nice and clean. Very friendly employees. Keep up the good work!!
Nice and clean. Very friendly employees. Keep up the good work!!
by
Verified Purchase
Recommended
Jan 19, 2021
CORINA, in the paint department is my go-to person. She in knowledgeable, patient and was able to...
CORINA, in the paint department is my go-to person. She in knowledgeable, patient and was able to FIX my paint issue.
by
Verified Purchase
Recommended
Jan 19, 2021
They have hired a great Associate in ALIZA
They have hired a great Associate in ALIZA
by
Verified Purchase
Recommended
Jan 3, 2021
STORE WAS CLEAN AND CUSTOMER SERVICE WAS EXCEPTIONAL
STORE WAS CLEAN AND CUSTOMER SERVICE WAS EXCEPTIONAL
by
Verified Purchase
Recommended
Dec 31, 2020
Absolutely refuse to come to the store unless there is no other options available. I truly prefer...
Absolutely refuse to come to the store unless there is no other options available. I truly prefer to travel miles away then to come to the store. Many times I come here and there is no customer service at all. No initiative on behalf of the employees to help the customers were clearly walking up and down the aisle looking for product. When you do get an employee they give you general information instead of again taking the initiative to walk you and provide the product.
by
Verified Purchase
Dec 31, 2020
The service at this store is great
The service at this store is great
by
Verified Purchase
Recommended
Dec 29, 2020
There's always an employee available to help me on my purchase. Their attitude it's amazing. Pol...
There's always an employee available to help me on my purchase.
Their attitude it's amazing. Polite and a lot of knowledge on where items are..(very important).
I have to travel 18 miles to purchase at the Panorama City location. IT'S WORTH THE TRIP!
Good job guys!
by
Verified Purchase
Recommended
Dec 24, 2020
Theh really help me wuth my chritsmas tree
Theh really help me wuth my chritsmas tree
by
Verified Purchase
Recommended
Dec 4, 2020
I'm very pleased with the cashier Adrina's attitude and professionalism. I always find everything...
I'm very pleased with the cashier Adrina's attitude and professionalism. I always find everything I'm looking for and the store is always clean.
I always find high quality products there.
by
Verified Purchase
Recommended
Nov 30, 2020
Had everything I needed to complete my projects. Very helpful/friendly/knowledgeable associates.
Had everything I needed to complete my projects. Very helpful/friendly/knowledgeable associates.
by
Verified Purchase
Recommended
Nov 17, 2020
Those surveys on your receipts are actually read! They were out of stock for a long time on somet...
Those surveys on your receipts are actually read! They were out of stock for a long time on something I needed so I filled out the survey requesting it, and when I came back the shelves were full! Coincidence? You be the judge, but I'm certain that my survey request is what did it!
by
Verified Purchase
Recommended
Nov 16, 2020
Convenient, prices, friendly staff, knowledgable, clean, large store, good parking, nice select...
Convenient, prices, friendly staff, knowledgable, clean, large store, good parking, nice selection
by
Verified Purchase
Recommended
Nov 13, 2020
Very good experience
Very good experience
by
Verified Purchase
Recommended
Nov 9, 2020
You do not want me to write a review - it would not be kind
You do not want me to write a review - it would not be kind
by
Verified Purchase
Nov 8, 2020
I bought a metal chain and I measured exactly how much I need to buy and no extra inches what so ...
I bought a metal chain and I measured exactly how much I need to buy and no extra inches what so ever, when I get into the cashier to pay I took it out the photo for the barcode of the item I brought to make it easier and save time for the cashier and I. I told to the cashier the chain is 10ft long and she's like NO its 10ft and 4"! I'm like No its only 10ft because I measured my self cashier said oh I'm 5'7" and this is 10'ft and 4", she basically eyeballing the size base on her height. WTHeck!
by
Verified Purchase
Nov 8, 2020
This store has a great selection and the employees are fantastic. Walter in the garden center was...
This store has a great selection and the employees are fantastic. Walter in the garden center was especially helpful. Definitely my go to Home Depot in the LA area