#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(818)947-5800

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 9:00pm

Curbside:
09:00am - 6:00pm

Location

7870 Van Nuys Blvd

Panorama City, CA 91402

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 615 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (615)
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Showing 1-30 of 615 reviews
Great shopping experience
I had a great shopping experience and was treated with courtesy by manager Oscar Reynoso and Roberto Calderon. Both were very professional and helpful
by
    • Recommended
    Manager was excellent (Oscar)
    I bought a patio set and am so happy with it
    by
      • Recommended
      excellent customer service.
      Employees go above and beyond to ensure customers' safety.
      by
        Friendly store
        Everyone I ran into was very friendly and helpful. I had to leave my purchase at customer service so I could go home to get my car, and when I returned they had put my item where it would be safe and they checked my receipt before letting me leave with it .
        by
          • Recommended
          Good Futures
          To visit to home depot is my hobby
          by
            • Recommended
            Above & beyond!
            Thanks to Cynthia, we were able to get the best deal for our products! Highly recommend going to her when purchasing any kitchen appliances!
            by
              • Recommended
              Great Employees
              Mariana from service desk, helped me with online order and with my return.
              by
                • Recommended
                Above and beyond customer service!
                Oscar and Karena made our appliance purchase super easy and efficient. Oscar's leadership to find us a team member that can help us must be recognized. When the model we were interested in was not available, Karena found a similar model. Thank you.
                by
                  • Recommended
                  Everything thing fine
                  Want to know why my credit wasn't excepted
                  by
                    • Recommended
                    Great help at Panorama City!
                    The staff at Panorama City store are always helpful and friendly. I shop there every day and I'm in all departments.
                    by
                      • Recommended
                      Great staff and store overall!!
                      A+++++ store, definitely recommend!!
                      by
                        • Recommended
                        COMMENDATION
                        I would like to commend Val Echeveria (the Filipino guy) for a job well done. Yesterday while shopping around for a fridge, he approach me and acknowledge as customer that needs help, while he was also busy operating a forklift. Waited for him to settle and from there he was very helpful checking for fridge availability and estimated delivery date. he has shown enthusiasm for his work and has taken his responsibilities above par. Motivated employee like him are the pride and a great assets of the Home Depot Vannuys. I also would like to commend "Casse" from the customer service department she was very helpful and attentive to customer making my experience shopping in Home Depot wonderful. Thank you!
                        by
                          • Recommended
                          Great job guys!!
                          Arturo and Mark went above and beyond in the Building Department to help me. With their knowledge of materials and by asking what project I was trying to accomplish. I had the wrong materials in my cart and they found the correct materials for me, the right size and helped me cut it to the exact measurements. Thank you so much!! These two guys deserve a raise!!
                          by
                            • Recommended
                            Plan ahead!
                            Spring appears to be very early this year, and the garden center may not have everything you need. Unfortunately, on our last visit, the bare root strawberry plants we purchased had active fungus, which may apply to the entire display carton. Expect shortages in some departments.
                            by
                              • Recommended
                              Great Home Depot store
                              This is one Home Depot where the employees are incredibly helpful and caring. I'm so fortunate to have this one as my local store. Karisma in flooring special ordered me some of my flooring that was closed out five years ago which I needed due to some recent water damage. Amazing.
                              by
                                • Recommended
                                David from building & lumber is a star in the making!
                                Went 2 weeks to get trees for my Family & David from building & lumber gave us A+ help.
                                by
                                  • Recommended
                                  Great customer service
                                  Your sales associate from lumber and bldg dept name ADONIS is very friendly to us, we are group of friend's looking for x Mas gifts, we are very satisfied with his very good service to us. We will definitely recommend home depot panorama. To our family and friends.
                                  by
                                    • Recommended
                                    Wonderful Staff!
                                    Abigail showed me excellent customer service. There was an issue with me returning an item I purchased, but Abigail made sure to go the extra mile and take care of me. It was seamless and she had a great attitude the whole time. All I had to do was wait patiently (it didn't take long at all) and she did all the work. Thanks Abigail!
                                    by
                                      • Recommended
                                      My favorite Home Depot store
                                      Always happy and excited to go to the Van Nuys Home Depot and I have made it a weekly habit! Big and spacious clean store with courteous and helpful store associates.
                                      by
                                        Leading by example
                                        Oscar the store manager assisted us with friendliness and courtesy. His customer service is top notch. What an amazing example for his team to follow!
                                        by
                                          • Recommended
                                          Great customer service
                                          Mrs.Patricia from garden department was very nice, professional and helpful. The way she treated me and other customers before me, made my day. It is seldom you will experience this kind of a customer care lately. Nice job Home Depot hiring Mrs. Patricia. I visited your store in Panorama City on 10/31/21. 2 pm.
                                          by
                                            • Recommended
                                            Stop & Go!!!
                                            It was a clean, well stocked store. Desire to go back for my home needs.
                                            by
                                              Awful. People there are rude and not helpful
                                              The cashier at the customer service at the return desk was rude and the assistant manager, Davion Williams, was not willing to help when I told him my experience with this cashier. It appears the customer satisfaction is not important to him.
                                              by
                                                Pattie is the best
                                                My trips when Patti the older garden center staff she is amazing
                                                by
                                                  • Recommended
                                                  Carlos for Millworks goes above and beyond to help a customer, I was there on Saturday and then ...
                                                  Carlos for Millworks goes above and beyond to help a customer, I was there on Saturday and then I returned on Monday and I purchased a screen door, he was very helpful he spent quality time with me on Saturday even though I did not make a purchase that day.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  This is an awesome Home Depot! Thanks for the great stock and service.
                                                  This is an awesome Home Depot! Thanks for the great stock and service.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  I was very pleased by your employee named Eric (African American senior man). Please give him a r...
                                                  I was very pleased by your employee named Eric (African American senior man). Please give him a raise :)
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  If you need Appliance's especially hard to fit ....go see Richie Trujillo ...he is the best !!! ...
                                                  If you need Appliance's especially hard to fit ....go see Richie Trujillo ...he is the best !!! He knows his stuff and if he doesn't he will go the extra mile to get you answers
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  1 found this review helpful
                                                  Service is 100% dependent on the employees who are employed at any given location. This one has a...
                                                  Service is 100% dependent on the employees who are employed at any given location. This one has an excellent track record at hiring the right people.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Thank you Pattie for helping out in the Plant section. You were gracious and attentive!
                                                  Thank you Pattie for helping out in the Plant section. You were gracious and attentive!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 615 reviews

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