Filter Reviews By:Rating, Profile, Gender, Age (246)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 246 reviews
Sep 16, 2015
Best Do it yourself store
I greatly appreciate the availability of products that I need. I would say on an average I visit Home Depot 12 times a month. I greatly appreciate how they acknowledge Military Veterans, as for I am a Veteran. Also they give all Veteran's a 10% discount which is greatly appreciated.
by
DIY
Recommended
Sep 16, 2015
Best do it yourself store availability
I have been going to Home Depot for over 20 years. Many products are always available, great knowledgeable help with stores employees. No matter what I seem to need, Home Depot has the items 98% of the time stocked. This is a great no hassle, no frustration feeling. I will always continue to shop at Home Depot and recommend to everyone.
by
DIY
Recommended
Aug 24, 2015
Regular customer great service and products
Enjoy shopping HD. Good selection, courteous employees clean atmosphere .
by
DIY
Recommended
Aug 6, 2015
Could be better
Took 20 minutes to wait for a sales associate to buy a washer
by
Recommended
Aug 5, 2015
Great Store Experiance
the store was clean and the items that I looking for is easy to find.
by
Recommended
Aug 3, 2015
No associates available
Went to purchase lumber. The quality of the lumber available was poor, so asked for an associate to bring down more lumber. First associate showed up 15 minutes later, and didn't know how to work the forklift, so they called for another associate. After waiting another 15 minutes, I eventually requested a supervisor. Supervisor showed up, and requested another associate to help, which took another 15 minutes. 45 minutes I finally was able to get the lumber I needed. This should have only been a 15 minute visit to the store. Completely unacceptable service.
by
DIY
Jul 25, 2015
Helping the disabled.
I am disabled and can't lift very much weight. There was an employee at the entrance who immediately called for assistance for me (I was purchasing a lawn mower). Three employees helped me get it in a cart, roll it to the check out and assisted with getting it in my car.
I was very happy with the service.
by
DIY
Recommended
Jul 12, 2015
Extremely helpful
We chose a product for a project. The associate recommended a different product, explaining his reasons. He walked us around the store, away from his department too help us find the product he recommended.
by
DIY
Recommended
Jul 6, 2015
GOOD EXPERIENCE
I would like to say how much I appreciate the friendly people you have working at this store. They are very knowledgable as well.
by
Recommended
Jul 6, 2015
Always a great experience
I walk up to the product area and a associate walk right up to us and asked if I needed help introduced me to a great product with a great price.
by
DIY
Recommended
Jun 30, 2015
Hida and Tami
Hida and Tami where very helpfull and friendly. They provided excellent customer service. I will be shopping here in the lawn and garden area again.
by
DIY
Recommended
Jun 29, 2015
Love this store
This store is always clean . All the employees are super nice and helpful and they always invite you back. I enjoy shopping here and I will continue to keep coming back. It has all the things I'm looking for. Thanks for a great experience.
by
Recommended
Jun 21, 2015
Great Customer Service
**Associate was a joy to talk with as she helped me find all of the items I was looking for, and help load them on my cart. It was a hot day in Fresno, especially after loading paint, bricks, mortar and gloves. She then walked with me to the front of the store asking if there was anything else I was going to need and let me know your BBQ briquettes were on sale and then she offered me a cold bottle of water.
**My cashier was so pleasant asking if I found everything all right and if I needed anything else. He verified the prices with me as they were rang up to ensure I was in agreement with the expected price. The bricks were cheaper then the cash register said, we discussed, associate verified the price, he made the correction all the while being very courteous.
**It was a real pleasant shopping experience tonight with the two great associates helping me. The first associate help me load my car with the purchases.
**Thank you associates.
by
DIY
Recommended
Jun 19, 2015
GREAT STORE AND VERY ASSOCIATE FREINDLY
its always clean and the associates are always nice
by
Recommended
Jun 15, 2015
Wonderful store expreience.
Associate Anthony Banks was very helpful in that he looked into the overstock for my filters.
by
DIY
Recommended
Jun 13, 2015
Outstanding Store Associates
On Sunday, 6/7/15 , I decided to go to Home Depot to purchase a new mailbox. I am 89 years old and was hoping to accomplish this without having to get help from my children. I recently had Home Depot install new gutters, so I went directly to the manager who had previously helped me and told him I now needed a new mailbox. He directed me to the mailboxes and after I selected one, I asked if he could recommend someone to install this new mailbox. He returned with an associate who accompanied me to my home and helped unload the newly purchased items into the garage. He then returned promptly the next morning, with everything he needed to install this mailbox. He did an excellent job and upon completion I got my checkbook to see what was owed him for the installation, and was told that there was NO Charge. He would not even accept a tip or money to buy lunch despite my attempts to pay him.
I cant explain the gratitude I have to Home Depot for your excellent service. You made a daunting task for an 89 year old woman very easy.
by
Recommended
Jun 10, 2015
Great Store
This location always have associates that want to help. Store is always clean and tidy.
by
Recommended
Jun 7, 2015
Great Store Experience
The store was very clean. The associate I spoke with was very helpful and knowledgeable.
by
Recommended
Jun 4, 2015
Great store expierience
My husband and I were very impressed with "Caesar" who is assigned to the "contractor's desk". He helped obtain the products we needed, ensured we received the best price possible, and made sure we received help loading the items we purchased. He took a considerable of amount of time to help us.
He was very knowledgeable and we've never had an employee there that was interested in making sure we received everything we needed.
by
Pro
Recommended
May 25, 2015
Home Depot
This store is always clean and the associates are very helpful. They are always kind and eager to help you if you have questions. It is never a problem.
by
Pro
May 22, 2015
service in the garden shop, Kings Canyon store
The guy who helped me load my purchases in the cart, then said he would help me load my car.
I checked out and he was no where in sight.
So I went to my pickup to load it.
Here came the guy in his car, pulled up next to me, and said he had to check out.
Then he started loading everything in my truck and it was heavy too.
I wish I would have gotten his name.
Service like that needs to be passed on to the boss.
by
Recommended
May 12, 2015
customer
The store is clean, I got the help i need and the associate is very helpful.
by
Recommended
May 7, 2015
excellent
Walk in the store was good was direct to the parted of the stored that I needed to be thank you.
by
Recommended
May 5, 2015
ORDINARY HD SELECTION...EXTRAORDINARY SERVICE
This is my first choice for HD in the Central Valley and i would say my 3rd overall choice as i routinely shop HD in Florida, Hawaii & 5 counties in California id say 15 HD stores all in all on a regular basis
The Human experience is the only difference here between this location and others. Good work to the Staff and Crew--Thanks
by
Pro
Recommended
Apr 27, 2015
bad experience
The store is cluster and not friendly atmosphere. No sell association to help and when you do, they alway in a hurry to get away.
by
Apr 24, 2015
great customer service
My experience at home Depot was great, prices were competitive and service was outstanding
by
Recommended
Apr 22, 2015
EASY, FRIENDLY, AND FAST.
THE STORE IS REALLY ORGANIZE, AND THINGS WERE EASY TO FIND.
by
Recommended
Apr 19, 2015
Excellant customer service
Any time I am at the Home Depot, which is almost weekly, I have found friendly staff, clean store, and prompt check outs. I also like the convience of shopping on line, and picking up the product in the store. I always receive a courtesy call when my product arrives.
by
DIY
Recommended
Apr 13, 2015
Great Prices, Help can be inproved
Over all the prices are a great value. Help can be improved.
by
Recommended
1 found this review helpful
Apr 12, 2015
Great staff Team
Very helpful staff and management! Would recommend this Home Depot to friends and family!