#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(215)218-3631

Rental Center

(215)218-3600

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1651 S Columbus Blvd

Philadelphia, PA 19148

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 518 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (518)
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Showing 1-30 of 518 reviews
Assembled Cabinets
I went back to this location after meeting Brion about a week, he assisted me with the purchase of two 24 inches of base cabinets along with a 4 ft butcher block counter top. I will go back to this location again for any project that I have in the future. There are several HDs that I've been to. South Philly HD and Brion Pizzi are the place and person for me.
by
    • Recommended
    curbside pickup i couldn't tell
    epic fail app and email stated ready for curbside pick up..,upon arrival no curbside pickup!!!???
    by
      1 found this review helpful
      Respectable service and stock
      Overall a good store, staff is typically friendly. Only complaint I have is it’s NEVER any staff available to cut something. Other than that, it’s great.
      by
        • Recommended
        1 found this review helpful
        Worth driving past the competition
        See my comments on last page
        by
          • Recommended
          Customer service
          I need a little bit of Help and the one guy Mr. Lenny came over and helped me also came to the register to help me very knowledgeable. Very kind. I like this Home Depot because of the friendliness of the employees and they always have more than enough of the things that I need thank you
          by
            There are not a lot of workers in the store but they are very friendly
            I love the curtains that I purchased for my home
            by
              • Recommended
              Don’t shop here
              I had a return with a receipt, debit card, and my ID. The cashier at return made it almost impossible to do a return and was not nice, unapologetic and argumentative.
              by
                Costumer’s desk
                Bad horrible service
                by
                  Great Team
                  Everyone of the team made me feel as though they shared my desire to get the right/best solution for our project.
                  by
                    • Recommended
                    Salesman was very knowledgeable about product and delivery schedules
                    Brion was a pleasure to deal with help us to front door to the cashier
                    by
                      • Recommended
                      Disinterested, unkowledgeable employees
                      Went to this HD the other night to pick up a couple of items. More employees than patrons in the store. While not openly hostile none evinced any evidence of interest in helping me, or had knowledge of what is stocked, or location of merchandise. The existence of a customer, let alone the experience of the customer, seemed to be of no interest whatsoever to any employee.
                      by
                        Great futures
                        The best place to shopping and work.
                        by
                          Staying Stock
                          We are a nonprofit organization that contracts with the city of Philadelphia to help Mayor Parker implement her initiative "for a cleaner, greener and safer Philadelphia " We have community residents who clean the streets and the business corridor in North Philadelphia. Home Depot hours and locations are very convenient and accessible so we can get the job done!
                          by
                            • Recommended
                            Delivery service was poor
                            The delivery service did not unpack my refrigerator and told my wife he could not get it through the door with the big box but would not unpack the refrigerator so that it could go through the door pure laziness so we had to reschedule the delivery for a week because he wanted us to tear out walls when all he had to do was unpack the refrigerator outside and bring it through the door Cost us money and repairs for our house because he didn’t wanna unpack the refrigerator outside and bring it in
                            by
                              • Recommended
                              Talk
                              After a rocket start Home Depot and the employees I dealt with also the manager was outstanding but I’m not sure of her name I believe Sahara in window shades not only did she give us a great deal she made us a believer in Home Depot again I truly was not ever going back after the way I was treated but she her self restored all our confidence in making more purchases to finish our home $100000 $100k she was fabulous
                              by
                                Brion was super helpful
                                Brion was really helpful in making recommendations. He guided me through the process and made sure I had all the right tools for the job. He was patient and took time to go over all my product options and thoroughly explained why certain ones were better for me.
                                by
                                  • Recommended
                                  47 of the Item I needed, but in Reality They had 0
                                  For efficiency, I always check before I go to the Home Depot. I love ensuring the item is there before I go. I checked my item and they had 47 of them at my local Home Depot. Upon arrival I went straight to the Isle and Bay. I check and none of them were out. An employee checked with me and told me to go to Oregon Ave as they had 31 of the same item. My response was "Yes, but the system says you have 47 of them and you claim the real number is 0. Horrible!
                                  by
                                    WORKER IN DEHUMIDIFIER SECTION NOT COOPERATIVE
                                    THE PERSON IN THE HOME DEPARTMENT I DEALT WITH DID NOT WANT TO ANSWER QUESTIONS WILLINGLY. WHENEVER I ASKED HER SOMETHING SHE REPLIED WITH A SNAPPY ANSWER. SHE SHOULD BE FIRED.
                                    by
                                      Terrible Checkout Experience
                                      Why have a self-checkout if you're not going to allow anyone to actually use the self-checkout. The assumption that I'm going to steal something is your problem, not my problem. But you make it my issue by preventing anyone from being able to checkout on their own, in a timely manner. Instead, we all have to wait for the 'cashiers' to ring up your purchase, while 10 self-serve kiosks remain unused. Incredibly inefficient.
                                      by
                                        Never a disappointment
                                        I purchased paint, gutter maintenance materials & drywall repair essentials & am very happy with my purchase especially the money I've saved.
                                        by
                                          • Recommended
                                          Great guys at the cutting table!
                                          Matt and Seydou are the most helpful employees in the lumber/cutting table department.
                                          by
                                            • Recommended
                                            Great cashier
                                            Love the cashier. Looks , attitudes, knowledge. 100%
                                            by
                                              • Recommended
                                              I’m shopping the store for the last 25 years extremely professional worker pleasure to come in pleasure to get SERVICE included the cashier.
                                              Pleasure to visit people who work in certain department remember you not as a number as a customer in always come back thank you Home Depot
                                              by
                                                • Recommended
                                                A Great Shopping experience
                                                I just love the Clearance items. 5 gallons of paint & primer mixed for $35.00 compared to $110.00 is just amazing.
                                                by
                                                  • Recommended
                                                  Friendly staff !
                                                  The staff is great at this location!! Ashley & Manger Diedre went above and beyond to make my customer service experience exceptional. I will shop this location for all my needs.
                                                  by
                                                    • Recommended
                                                    Great Experience!
                                                    I was shopping for flowers and pots today when I ran into Brian. He was so helpful and knowledgeable. He made such great recommendations and was able to answer all of my plant related questions. Thank you Brian!!
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Thank you Janice and Jacky for your great customer service.
                                                      by
                                                        • Recommended
                                                        poor customer customer service.
                                                        I was in the store for over two hours. Didn’t receive any help. The only person that was there to help with Mark. If it wasn’t for him I will still be there. He did an amazing job more people like mark
                                                        by
                                                          Great service!
                                                          The service was excellent, Brion really took his time to give us personalized advice and answered every gardening question we had with patience and expertise. Also, at check out, everything moved smoothly and the employee who helped us was very kind.
                                                          by
                                                            • Recommended
                                                            Jessica ''the supervisor'' and Deidrha ''the mod'' : best combo for horrible customer service !
                                                            I bought a crafted citrus plant ! this to said no that cant take it cause I cut the stand! they have no idea that crafted tree are cut! they said no and no !Jessica the ''supervisor''and the MOD Deidrah her body language was more like tried to intimidate me! I showed another crafted citrus plant that they have the cut! and she said no that I cut it after showing her the other ones! Jessica and the MOD Deidrah. are the worse and no idea about crafted plant ! ohh if you bother to read the label of crafted citrus tree...that part that said CARE! it said you can prune cut it if it gets bigger ! and I'm a pro extra customer my receipt said I got 365 days ! I hope the regional manager to call me ! those two got to go ! to Jessica ''Supervisor and Deidrah the ''MOD'' I wish for your career at Home-depot end, but here's my advice ... reading is fundamental ! when you read what you sell there, you get knowledge! I'm a paying customer you don't accuse people of cutting plants. if you only knew why I got it and why I was there to return it! but that's none of the business!
                                                            by
                                                              Showing 1-30 of 518 reviews

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