#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(619)596-2355

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
Closed

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

255 Town Ctr Pky

Santee, CA 92071

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 584 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (584)
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Showing 1-30 of 584 reviews
great store
great service customer service was excellent . lots of employees rooming around willing to help with everything you need
by
  • DIY
  • Verified Purchase
  • Recommended
Kendra and Danette are awesome!!
2 of your associates, excellent cust. service!! both made me feel welcomed and now a returning customer for life! Kendra and Danette, should both be rewarded for their service. Thank You!
by
  • Pro
  • Verified Purchase
  • Recommended
Awesome Experience
As I mentioned I had to visit another store due to out of stock merchandise. Upon going into the Santee Home Depot I was greeted by a certain young man who came and asked me some questions to better understand what I was looking for. Since It was my first time in this particular store, Darrin assisted with all my needs including walking throughout the store to find each and every item I needed to complete my project. We laughed and joked and I love his professionalism and demeanor. He was knowledgeable and recommended a lot of things. He set me up for services I needed and referred me to others who gave me valuable information. I want to personally thank Darrin for simply walking and shopping with me. He made me feel like he knew what I needed and that's what I will always like about my experience. Thank you thank you thank you Darrin. God bless you!
by
  • DIY
  • Verified Purchase
  • Recommended
GREAT STORE WONDERFUL EMPLOYEES!!
THANKS JIM IN GARDENING FOR YOUR EXCELLENT HELP.. I APPRECIATED ALL YOUR HELP.
by
  • Verified Purchase
  • Recommended
Great store and employees are great
I have noticed that they always have someone in each isle. They always seem to know where everything is. They recommend what is available and show you how to work it. Always seem to be so friendly.
by
  • Verified Purchase
  • Recommended
Great store experince.
STORE WAS CLEAN AND SERVICE WAS EXCELLENT. I HAVE BEEN DOING BUSINESS WIT THIS STORE FOR OVER 20 YEARS AND HAVE ONLY HAD 1 BAD EXPERINCE AND THAT WAS WITH ONE OF THE STORE MANAGERS,
by
  • DIY
  • Verified Purchase
  • Recommended
Remove the Dollar People
The solar energy guy was very rude. After saying no to being interested in solar started walking with us and asking questions why not..ect.... Don't want to explain every time i walk into home depot that i can't have solar. Im here to shop. Ask if I'm interested and after i say no that should be that.... Don't follow me asking additional questions. I will go to Lowes if this store doesn't take action. Not the first time this has happened
by
  • DIY
  • Verified Purchase
No "Bum-Rush"
On this visit we closed the place down looking for some silly knick knacks for a few rainy day kid projects. Understand that we weren't buying emergency supplies to keep some bad thing from happening. At no time did I catch even the slightest sideways look from the staff or get any indication that it was closing time and we should "get or stuff and get out" (I was looking too). We were treated the same as if the store had just opened. Thanks folks! I really do appreciate your patience and professionalism.
by
  • DIY
  • Verified Purchase
  • Recommended
GREAT STORE
the store was very clean. Every aisle was clean and clear.
by
  • DIY
  • Recommended
Nice friendly employees, nice store with what you need for your project
I was super happy with my shopping experience at this store. Bought a French Door and the employee was super friendly and helpful finding what worked for our project.
by
  • DIY
  • Verified Purchase
  • Recommended
Took forever
a lot of the areas were blocked for restocking so I didn't get every thing I wanted. Waited in the garden section for 15 minutes to check out, gave up and went to the main registers only 2 were open and I waited another 20 minutes. I think I will give Lowes a try next time.
by
    Santee HD is great!
    I love this store! I have been to many in the greater San Diego area and I feel fortunate to have this one closest. It is clean, well organized, and (usually) appropriately staffed.
    by
    • DIY
    • Recommended
    My go-to home improvement store
    Customer service was exceptional, the sales associate assisted me in locating the right battery for my car alarm dongle by dismantling his own Honda car keys. Way beyond the normal assistance. When I got home, naturally the battery worked like a charm. I wish policies allowed me to give him a shout out, but he knows who he is. My wife and I were very impressed.
    by
    • DIY
    • Recommended
    Love this store.
    This is a very dog-friendly store. My dog loves coming here because of all the attention she gets. I love going because the associates are so helpful!
    by
    • DIY
    • Recommended
    Great Pro Desk Associates!
    My thanks to Cheryl and Krista for helping coordinate deliveries of special order items and a list of items purchased at the Santee store. They had my list of stock pulled and delivered by 10 a.m. the following day, well ahead of the afternoon delivery we expected. The quality of product was excellent and it was properly packaged and bundled. The delivery service was courteous and helpful. And they saved me a second delivery fee by coordinating my purchases! I appreciate this kind of service that makes my projects go better! My thanks to the "Pros" at the Pro Desk for something difficult and making it easy!
    by
    • DIY
    • Recommended
    Great Associates!
    I was looking for doors and windows online and couldn't find what I wanted. I went into the Santee store and Scott took care of me! He asked what I needed and immediately pulled up the front door with sidelights that I would eventually buy. When I asked about the window, he knew which manufacturers could provide the dimensions I was considering and quickly pulled up the product I would eventually buy. Scott even gave me a follow-up call to make sure I didn't miss a sale! Scott made my shopping fast and easy and this is the kind of service I've come to expect at this store.
    by
    • DIY
    • Recommended
    Clean store, best to go at night when there are less patrons
    Good store, at night the clerks are more available to help you and answer questions.
    by
    • Pro
    • Recommended
    Love this store
    I live closer to the El Cajon store but go out of my way to come to the Santee location. I mostly shop for lawn and garden, bbq, jacuzzi and outdoorsey stuff. The staff here is always very friendly and over the top helpful. Whenever I shop here, I wish I worked here sometimes.
    by
    • DIY
    • Recommended
    Appliance shopping
    I had a great experience at the Home Depot in Santee, Danette was very helpful and courteous. I will go back and shop there again. I found great prices on a washer and dryer there. I will shop there again.
    by
      • Recommended
      Home Depot has everything you need!!!
      I love going to this store, the staff are always helpful and they're always ready to give you a hand!
      by
        • Recommended
        Great store
        I enjoy shopping at this store because the associates are always willing to help you. They see me looking around and offer to help.
        by
        • DIY
        • Recommended
        Always clean and uncluttered. Well displayed with seasonal items and seldom or always not out of inventory that I seek!
        See review title. As stated above, more service and products than Lowe's
        by
          • Recommended
          Bernzomatic refillable lighter
          I was looking at the Bernzomatic refillable lighter to purchase but there was no refillable accessories available to refill the lighter
          by
          • DIY
          • Recommended
          Fantastic
          Anytime I've visited this store I've received fantastic costumer service!
          by
            • Recommended
            Homedepot is great!!
            Associates are a pleasure to work with. Everything I need during my visits are always in stock.
            by
            • DIY
            • Recommended
            My favorite store!
            I love Home Depot and the Santee store has some great people working there and I never have a problem finding someone to help me. Keep up the good work!!
            by
              • Recommended
              Extremely pleased with this visit
              Aisles were mostly free of displays but had to navigate around other shoppers carts and displays while carrying a rather awkwardly sized product as I neglected to grab a cart before entering the store. Applied for store charge card during checkout and received a 96% discount on purchased product.
              by
              • DIY
              • Recommended
              Love this store. It's like a candy store, only better.
              I have always been able to find the needed items readily. I recommend this store to anyone any time.
              by
              • Pro
              • Recommended
              Love HD
              We just bought new home and we are at Home Depot everyday...ordered a sink online and picked up the Santee store...everyone is so nice and helpful there...wish they had a coffee bar.....
              by
                • Recommended
                great
                Frenzy staff great hd in and out easy to find stuff
                by
                  • Recommended
                  Showing 1-30 of 584 reviews

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