Reviews for Santee #673

great service customer service was excellent . lots of employees rooming around willing to help with everything you need

2 of your associates, excellent cust. service!! both made me feel welcomed and now a returning customer for life! Kendra and Danette, should both be rewarded for their service. Thank You!

As I mentioned I had to visit another store due to out of stock merchandise. Upon going into the Santee Home Depot I was greeted by a certain young man who came and asked me some questions to better understand what I was looking for. Since It was my first time in this particular store, Darrin assisted with all my needs including walking throughout the store to find each and every item I needed to complete my project. We laughed and joked and I love his professionalism and demeanor. He was knowledgeable and recommended a lot of things. He set me up for services I needed and referred me to others who gave me valuable information. I want to personally thank Darrin for simply walking and shopping with me. He made me feel like he knew what I needed and that's what I will always like about my experience. Thank you thank you thank you Darrin. God bless you!

THANKS JIM IN GARDENING FOR YOUR EXCELLENT HELP.. I APPRECIATED ALL YOUR HELP.

I have noticed that they always have someone in each isle. They always seem to know where everything is. They recommend what is available and show you how to work it. Always seem to be so friendly.

STORE WAS CLEAN AND SERVICE WAS EXCELLENT. I HAVE BEEN DOING BUSINESS WIT THIS STORE FOR OVER 20 YEARS AND HAVE ONLY HAD 1 BAD EXPERINCE AND THAT WAS WITH ONE OF THE STORE MANAGERS,

The solar energy guy was very rude. After saying no to being interested in solar started walking with us and asking questions why not..ect.... Don't want to explain every time i walk into home depot that i can't have solar. Im here to shop. Ask if I'm interested and after i say no that should be that.... Don't follow me asking additional questions. I will go to Lowes if this store doesn't take action. Not the first time this has happened

On this visit we closed the place down looking for some silly knick knacks for a few rainy day kid projects. Understand that we weren't buying emergency supplies to keep some bad thing from happening. At no time did I catch even the slightest sideways look from the staff or get any indication that it was closing time and we should "get or stuff and get out" (I was looking too). We were treated the same as if the store had just opened. Thanks folks! I really do appreciate your patience and professionalism.

the store was very clean. Every aisle was clean and clear.

I was super happy with my shopping experience at this store. Bought a French Door and the employee was super friendly and helpful finding what worked for our project.

a lot of the areas were blocked for restocking so I didn't get every thing I wanted. Waited in the garden section for 15 minutes to check out, gave up and went to the main registers only 2 were open and I waited another 20 minutes. I think I will give Lowes a try next time.

I love this store! I have been to many in the greater San Diego area and I feel fortunate to have this one closest. It is clean, well organized, and (usually) appropriately staffed.

Customer service was exceptional, the sales associate assisted me in locating the right battery for my car alarm dongle by dismantling his own Honda car keys. Way beyond the normal assistance. When I got home, naturally the battery worked like a charm. I wish policies allowed me to give him a shout out, but he knows who he is. My wife and I were very impressed.

This is a very dog-friendly store. My dog loves coming here because of all the attention she gets. I love going because the associates are so helpful!

My thanks to Cheryl and Krista for helping coordinate deliveries of special order items and a list of items purchased at the Santee store. They had my list of stock pulled and delivered by 10 a.m. the following day, well ahead of the afternoon delivery we expected. The quality of product was excellent and it was properly packaged and bundled. The delivery service was courteous and helpful. And they saved me a second delivery fee by coordinating my purchases! I appreciate this kind of service that makes my projects go better! My thanks to the "Pros" at the Pro Desk for something difficult and making it easy!

I was looking for doors and windows online and couldn't find what I wanted. I went into the Santee store and Scott took care of me! He asked what I needed and immediately pulled up the front door with sidelights that I would eventually buy. When I asked about the window, he knew which manufacturers could provide the dimensions I was considering and quickly pulled up the product I would eventually buy. Scott even gave me a follow-up call to make sure I didn't miss a sale! Scott made my shopping fast and easy and this is the kind of service I've come to expect at this store.

Good store, at night the clerks are more available to help you and answer questions.

I live closer to the El Cajon store but go out of my way to come to the Santee location. I mostly shop for lawn and garden, bbq, jacuzzi and outdoorsey stuff. The staff here is always very friendly and over the top helpful. Whenever I shop here, I wish I worked here sometimes.

I had a great experience at the Home Depot in Santee, Danette was very helpful and courteous. I will go back and shop there again. I found great prices on a washer and dryer there. I will shop there again.

I love going to this store, the staff are always helpful and they're always ready to give you a hand!

I enjoy shopping at this store because the associates are always willing to help you. They see me looking around and offer to help.

See review title. As stated above, more service and products than Lowe's

I was looking at the Bernzomatic refillable lighter to purchase but there was no refillable accessories available to refill the lighter

Anytime I've visited this store I've received fantastic costumer service!

Associates are a pleasure to work with. Everything I need during my visits are always in stock.

I love Home Depot and the Santee store has some great people working there and I never have a problem finding someone to help me. Keep up the good work!!

Aisles were mostly free of displays but had to navigate around other shoppers carts and displays while carrying a rather awkwardly sized product as I neglected to grab a cart before entering the store. Applied for store charge card during checkout and received a 96% discount on purchased product.

I have always been able to find the needed items readily. I recommend this store to anyone any time.

We just bought new home and we are at Home Depot everyday...ordered a sink online and picked up the Santee store...everyone is so nice and helpful there...wish they had a coffee bar.....

Frenzy staff great hd in and out easy to find stuff