#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(407)858-5704

Rental Center

(407)858-5709

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

13121 S Orange Blossom Trail

Orlando, FL 32837

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 772 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (772)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 772 reviews
Everyone was just so helpful. With a 'bored' 9 year old and a feisty 4 year old being with me the...
Everyone was just so helpful. With a 'bored' 9 year old and a feisty 4 year old being with me the employees engaged them, and kept them entertained while I asked my questions.
by
  • Verified Purchase
  • Recommended
Exelent costumer service
Exelent costumer service
by
  • Verified Purchase
  • Recommended
You won’t regret shopping at this store Friendly customer service I bought a refrigerator in app...
You won’t regret shopping at this store Friendly customer service I bought a refrigerator in appliance and the young lady Was so amazing don’t remember her name blonde and curly hair lady !!!
by
  • Verified Purchase
  • Recommended
Excellent Customer Care!
Excellent Customer Care!
by
  • Verified Purchase
  • Recommended
Steadman was Very Helpful!
Steadman was Very Helpful!
by
  • Verified Purchase
Renee and Manny are the best employees at this store. Also there are some cashiers that act like ...
Renee and Manny are the best employees at this store. Also there are some cashiers that act like they do not like their jobs. Mitzi very nice to work with also
by
  • Verified Purchase
  • Recommended
It is always a pleasure to shop at this store
It is always a pleasure to shop at this store
by
  • Verified Purchase
  • Recommended
good service , thanks to Mr Victor who was really helpfull and with the best attitude.
good service , thanks to Mr Victor who was really helpfull and with the best attitude.
by
  • Verified Purchase
  • Recommended
Avoid the carpet Department. The signage for installation is not what you will get. "72 Hour" me...
Avoid the carpet Department. The signage for installation is not what you will get. "72 Hour" means 9 days. The "7 day" carpet is 3 weeks. Customer service was a waste of time and you will not get your delivery when promised or contracted for.
by
  • Verified Purchase
1 found this review helpful
Just had a very bad experience at the Home Depot store in Southchase Orlando. You have to wait at...
Just had a very bad experience at the Home Depot store in Southchase Orlando. You have to wait at least half an hour to one hour to get help. Store managers are nowhere to be found
by
  • Verified Purchase
2 found this review helpful
It is easy to find parking. The store was clean, products are easy to find and if you can find th...
It is easy to find parking. The store was clean, products are easy to find and if you can find the product you are looking for, always is an employee around to ask and they will tell you were to find it.
by
  • Verified Purchase
  • Recommended
OVERALL THE STORE IS GOOD WITH PRODUCTS, I ONLY FIND IT HARD TO FIND AN EMPLOYEE WHEN LOOKING FOR...
OVERALL THE STORE IS GOOD WITH PRODUCTS, I ONLY FIND IT HARD TO FIND AN EMPLOYEE WHEN LOOKING FOR HELP. I USUALLY HAVE TO WALK THE STORE QUITE A BIT TO FIND A HELPING EMPLOYEE. THIS IS NOT ALWAYS BUT MORE TIMES THAN NONE. HOWEVER EMPLOYEES ARE COURTEOUS AND HELPFUL WHEN I FIND ONE. ALSO WANT TO MENTION CASHIER AT THE GARDEN CENTER WENT OUT OF HIS WAY TO HELP CHECK ME OUT. I HAD RECEIVED A TICKET (RAFFEL TICKET) WHILE THERE BUT DIDNT KNOW WHAT IT WAS FOR AND THIS CASHIER TOOK THE TIME TO MAKE A CALL TO FIND OUT FOR ME.
by
  • Verified Purchase
  • Recommended
Store is generally well-stocked and clean. Customer Service can use some help, particularly the ...
Store is generally well-stocked and clean. Customer Service can use some help, particularly the Customer Service Desk -- I have had some bad experiences with online ordering, as it relates to resolving issues in-store, but I think that's a corporate process inadequacy and I can't blame the associates totally. If you need help with paint, go visit Daniel at the paint counter -- he is an outstanding associate. I won't buy paint unless he's working. Great guy, the rest of the staff should model themselves after him.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store is clean, employees very friendly. Greet you as you enter the store
Store is clean, employees very friendly. Greet you as you enter the store
by
  • Verified Purchase
  • Recommended
The customer service cannot be understated. No matter what department you visit, you will find f...
The customer service cannot be understated. No matter what department you visit, you will find friendly and dedicated sales associates to assist you. A huge shout out to Carlos in Flooring for spending time and assisting me. Highly recommend this store.
by
  • Verified Purchase
  • Recommended
I CAN FIND ANYTHING I NEED IN HERE
I CAN FIND ANYTHING I NEED IN HERE
by
  • Verified Purchase
  • Recommended
I have a home depot within 5 miles of my home and over the years has become a place I can get a f...
I have a home depot within 5 miles of my home and over the years has become a place I can get a fix for my handyman addiction. I would like to see a web page or section for people who are building tiny houses with small applicances and fixtures either on the internet or at stores...
by
  • Verified Purchase
  • Recommended
Rosanna was very helpful in customer service and the older lady at self checkout was very knowled...
Rosanna was very helpful in customer service and the older lady at self checkout was very knowledgeable about the salt for my water softener. Always a pleasant experience in this store
by
  • Verified Purchase
  • Recommended
As usual the service was very engaging and the staff is quite helpful too! I recently relocated h...
As usual the service was very engaging and the staff is quite helpful too! I recently relocated here and getting our home together is a real task! It's wonderful to just dash over The Home Depot to get my beautiful plants or whatever else we need for our new place.
by
  • Verified Purchase
  • Recommended
I got excellent help from Fausto as I said in the survey.
I got excellent help from Fausto as I said in the survey.
by
  • Verified Purchase
  • Recommended
The store It is very clean and the attention is excellent
The store It is very clean and the attention is excellent
by
  • Verified Purchase
  • Recommended
A place like home store. Specially a very capable general manager
A place like home store. Specially a very capable general manager
by
  • Verified Purchase
  • Recommended
The Paint Department had three associates working there today. They were quite efficient and the ...
The Paint Department had three associates working there today. They were quite efficient and the associate I had was quite helpful and answered questions I had regarding paint textures and rebate. He mixed the paint in no time and was pleasant throughout my interaction with him.
by
  • Verified Purchase
  • Recommended
Associates through the whole store were ready and willing to help with all questions I had.
Associates through the whole store were ready and willing to help with all questions I had.
by
  • Verified Purchase
  • Recommended
All good
All good
by
  • Verified Purchase
  • Recommended
Fantastic store. Thank you all at this store for renewing my faith in Home Depot :-)
Fantastic store. Thank you all at this store for renewing my faith in Home Depot :-)
by
  • Verified Purchase
  • Recommended
Betsaida was a pleasure to work with she made my day . Just so happy do not see that often.
Betsaida was a pleasure to work with she made my day . Just so happy do not see that often.
by
  • Verified Purchase
  • Recommended
Very helpful staff
Very helpful staff
by
  • Verified Purchase
  • Recommended
Store very clean and employees very friendly and helpful.
Store very clean and employees very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Thank Carlos for great service. great store, great products
Thank Carlos for great service. great store, great products
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 772 reviews

Nearby Stores

Find Another Store

2601 W Vine St

Kissimmee, FL 34741

5.02 mi

Rental Center

(407)943-2020

Pro Service Desk

(407)943-2007

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

7423 Southland Blvd

Orlando, FL 32809

5.51 mi

Rental Center

(407)438-4414

Pro Service Desk

(407)438-4413

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

4403 Millenia Plz Way

Orlando, FL 32839

8.67 mi

Rental Center

(407)903-9310

Pro Service Desk

(407)903-9304

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm