#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(585)421-5461
Tool & Truck Rental(585)421-5402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7600 Commons Blvd
Victor, NY 14564
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Customer Store Reviews

  • 4.7 out of 401 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (401)
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Showing 1-30 of 401 reviews
Easy as can be
Home Depot has always made it easy to shop there--friendly associates and stock can be easily checked on line before my visit.
by
  • Verified Purchase
  • DIY
debra pockey..great window covering specialist
i've visited this store at least once a week while renovating a condo. Each of the associates have been exceptionally friendly and helpful, especially debra as i special ordered blinds ( hi to Peggy too!)
by
  • DIY
  • Recommended
Your Sales associates are fabulous!!!
Steve Haack helped me with a challenging home improvement problem. He was respectful, friendly, courteous and extremely helpful!
by
  • DIY
  • Recommended
great store to shop
Every time I go to this home depot the employees are always friendly and helpful
by
  • Verified Purchase
  • Pro
  • Recommended
Efficient and very positive
The cleanliness of the surroundings, store entrance and exit had parts of cardboard box pieces in the corners where they had settled from the wind. The inside of the store was clean, well labeled and the items we were looking for were found without effort or assistance. The associate was friendly and answered our question without hesitation and correctly. Check out was fast and smooth. Our total purchase time from entrance to exit was seven minutes. I must add that the selections were plentiful to fit just about every budget and users needs.
by
    • Recommended
    Great Customer Service
    I had a Visa Gift card that I wanted to use for a on-line purchase. The product I purchased is only available on-line for some reason and the gal (Mirin-I think) I worked with turned my Visa Gift card into a Home Depot gift card and purchased the product for me using my personal CC for the remainder. It was quite busy at the customer service desk and she kept her cool and handled my order very nicely!
    by
    • DIY
    • Recommended
    Love the store!
    I love going into Home Depot! The associates are always helpful and willing to spend time with me. My husband has MS so I am learning to do lots of projects, with a long list in front of me! My questions are answered clearly and in a way so I understand he process of what I am attempting to do. Thank you, Home Depot!!
    by
    • DIY
    • Recommended
    VICTOR HOME DEPOT ASSOCIATES SET THE BAR HIGH FOR ALL HOME DEPOTS
    VICTOR HD ASSOCIATES HARKEN BACK TO THE OLD DAYS WHEN HD JUST OPENED. THEY ARE ABUNDANT AND ARE LOOKING TO HELP YOU. IT'S FUN TO SHOP AT HOME DEPOT AGAIN.
    by
    • DIY
    • Recommended
    Great people working there!
    This store was very clean and the people that work there are very knowledgeable! Glad they were able to take the time to send me in the right direction on my home repair project!!
    by
    • DIY
    • Recommended
    Home Depot
    I have been shopping at this location for about ten years and still a lot of the same faces. Good to see longevity. You must be doing something right.
    by
    • DIY
    • Recommended
    wonderful experience
    The store was clean. There were multiple associates that were very helpful! I am very happy with my experiences in this store.
    by
    • DIY
    • Recommended
    Took all of two minutes
    Water pump had to be returned after it stopped working while pumping off the water on my pool cover. Took it back to Home Depot and they returned hassle FREE!
    by
    • Verified Purchase
    • Recommended
    friendly, helpful staff - convenient, well stocked
    Very easy to shop here, get questions asked and get support with transportation/ pick up of goods. Im new to the area and will be back I am sure!
    by
    • DIY
    • Recommended
    great store!
    great store. friendly and helpful. recommend it to everyone
    by
      • Recommended
      Always look forward to visiting Victor Home Depot!
      The Victor store associates are always very knowledgeable and helpful. They know where the items can be found and will ask for help if needed. Prices are OK but would be nice if they gave a senior citizen discount!
      by
        • Recommended
        Great Experience
        The victor store is GREAT. The associates are very friendly and very helpful all the time. There is no other store I would go.
        by
        • Pro
        • Recommended
        Remodeling bath had eveerything that I needed
        People were always ready to help store had everything I needed
        by
          • Recommended
          Excellent customer service!
          I made two separate purchases on my visit to the Victor, NY Home Depot and each experience was excellent. I had to return, then re-buy two items to get separate receipts for rebates. The sales associate, Priscilla, was pleasant, professional and helpful. She answered my questions and was very efficient. I then made a purchase in the garden department and the cashier, Sarah, was also very kind and helpful. She saved me a trip to the other end of the store and also showed me how to get help loading 2 heavy items in my vehicle. This Home Depot knows about good customer service and they now have all of my home improvement business.
          by
          • DIY
          • Recommended
          great carpet shopping experience, my first one!
          I purchased carpet Today the sales person was very patient even when I changed my mind five different times , I would definitely recommend home depot to other people. Nice store and prices.
          by
            • Recommended
            Appliance Buy More/Save More
            Went to Penfield NY store first, Associate was clueless. Stated erroneous information about sales. Quoted me wrong prices with discounts. Tried multiple times to place order, but kept getting it wrong. Assistant manager was no help. Went to Victor NY store, worked with Bill. Very knowledgable and on top of sales. Explained all available discounts and what was best deal for me. Ordered six appliances. Took care of everything at point of sale. If you're buying new appliances stay away from Penfield store.
            by
            • DIY
            • Recommended
            Enjoy buying our washers and dryers at Home Depot In Victor! They have a great garden area.
            The associates are very helpful and we saved $200 on a Samsung washer. We will only go to HD for appliances. We bought our dryer at HD last year.
            by
              • Recommended
              Always a positive experience
              The Victor Home Depot has a great staff, well stocked shelves, clear and organized aisles. The store is well lit and, during the week, it is always easy to find an associate to assist you.
              by
              • DIY
              • Recommended
              Great Store to shop at
              We shop at Home Depot often, but this morning we needed more help than usual. Mike Camacho walked us to departmenst other than his, and made sure we got the help we needed finding products.
              by
              • DIY
              • Recommended
              Enjoy shoping at this store for upgrades to my house service was great
              People where very helpful finding what I needed store always had what I was looking for
              by
                • Recommended
                Very helpful
                Worked with associate Jill. Very knowledgable, patient, and helpful. After assisting with the purchase of a cook top, she helped with ideas pertaining to the replacement of our kitchen counter tops.
                by
                  • Recommended
                  Associate was very helpful and knowledgeable.
                  The Associate that assisted my took a lot of time to answer questions about plumbing needs.
                  by
                    • Recommended
                    Easy to find and get done!
                    Looking online to find the store that had what we needed was great, easy to find what was needed for a fast, good experience at the store.
                    by
                    • DIY
                    • Recommended
                    Our DIY Home Project Store
                    This Home Depot is our "go to" store whenever we've created a project indoors or outside. From upgrading appliances, tiling a laundry room, finding the perfect light fixture to simply replenishing air filters, we find it here.
                    by
                      • Recommended
                      Fast and Easy
                      I knew exactly what I wanted, found it with no difficulty, plenty in stock. I used a self checkout and was out of the store in 5 minutes. It couldn't have been easier!
                      by
                      • DIY
                      • Recommended
                      Satisfaction with Home Depot
                      Had no problems finding what I wanted. Also appreciate the recognition of Military Veterans.
                      by
                      • DIY
                      • Recommended
                      Showing 1-30 of 401 reviews

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