#1 Home Improvement Retailer

Irondequoit #1273

4.5

out of 5

89% of customers recommend this store
Rating Breakdown
5
(213)
4
(48)
3
(5)
2
(11)
1
(21)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6
The Home Depot
Contact Us
Main: (585)342-0970
Pro Desk: (585)339-0404
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
1111 E Ridge Rd
Rochester, NY 14621

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

3.83 mi
  • 1250 West Ridge Road
  • Greece, NY 14615
6.58 mi
  • 750 Panorama Trails So
  • Rochester, NY 14625
7.32 mi
  • 2361 Buffalo Road
  • Rochester, NY 14624

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Irondequoit Home Depot. We invite you to stop by and meet our team today.

Whether you're looking for Hampton Bay patio furniture or closet organizers, your local hardware store has you covered. Our skilled associates can help you find exactly what you need for your DIY project. Take advantage of free pickup within 2 hours on millions of products using our app. Shopping at The Home Depot has never been easier.

Supporting the community is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. In-store, we cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete all types of projects.

We're here to assist you in every step of your project. Drop by today and see what's new.

Your Irondequoit Home Depot Team


When does The Home Depot Memorial Day sale start?
The Home Depot Memorial Day savings event starts May 21 and runs through May 31 at our Irondequoit store. Whether you’re looking for a quick fix or starting a do-it-yourself project, we’re here to help every step of the way this Memorial Day. Enjoy savings on patio furniture and all the home furnishings you need. Put your landscaping skills on display with mulch and flower varieties perfect for any region. Take your home renovation indoors with deals on appliances, home decor and area rugs. Update the look of any room with paint and primer and complete the job with upgraded light fixtures. Visit today for everything you need to update your home this spring!

What Bathtub options are available to bath remodelers shopping at the Irondequoit store?
Transform your bathroom into a relaxing home spa with an elegant new bathtub. Bathtubs are one of the main focal points of a bathroom and can completely change the room's style and functionality. Browse our large selection of bathtub options to find your perfect remodel or replacement needs. We carry a variety of styles, including freestanding, walk-in and drop-in bathtubs. Give your bathroom a fresh new look with the simple addition of a new bathtub and enjoy the ultimate comfort of a tranquil spa experience at home

What types of grills are available at The Home Depot Irondequoit store this spring?
Choose from a vast selection of high-quality grills and smokers to take your backyard barbecues and pool parties to the next level. Treat yourself to an easy-to-use gas grill or fire up a pellet grill and serve your guests hot dogs and hamburgers loaded with chargrilled flavor. Our top-of-the-line smokers available in electric, charcoal, propane and wood pellet, and innovative Wi-Fi-enabled models − allow you to slow-cook baby back ribs and brisket to perfection. Don’t forget to complete your outdoor grilling station with essentials such as propane gas tanks, charcoal briquettes, smoking wood chips, grill covers, meat thermometers and more.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Irondequoit offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.5

out of 5

298 reviews
5
(213)
4
(48)
3
(5)
2
(11)
1
(21)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.6
89% Of Customers
Recommend This Store 264 of 295 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
My favorite home improvement store. For some reason today customer service was not a priority for...

4.0

out of 5

My favorite home improvement store. For some reason today customer service was not a priority for this store. That's the reason for my 4 stars.

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My wife and I were initially purchasing a hot tub from homedepot.com. It was an irregular purchas...

5.0

out of 5

My wife and I were initially purchasing a hot tub from homedepot.com. It was an irregular purchase, as we were looking to split the payment up between two credit cards; we were then told from online services that this purchase would have to be done in-store. In store #1273 in Irondequoit on Tuesday 11/24, we were greeted by Crystal, who began helping us with our purchase. After several attempts at getting the purchase completed with online services, she received help from Angela, Crystal's manager, who also began working on our problem. We began at just about 8pm, and with determination, persistance, and some creativity, Crystal and Angela were able to make the purchase happen. We were there until almost 10:30pm, and they both made sure that we were comfortable, all the while reassuring us that they would complete the transaction for us--and true to their word, they did! Both women did a superb job at being steadfast and cool-under-pressure, while remaining confident, friendly, and resourceful. Both were true professionals and provided a level of service that I had never received before from Home Depot. I have always received great service from Home Depot employees, but that day, both Crystal and Angela provided truly outstanding, top-level customer service. Because of them, Home Depot has two more raving fans who will spread the word about Home Depot's outstanding service!

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Always had the items I shopped for in stock. Busy store but friendly customer service desk. Also ...

5.0

out of 5

Always had the items I shopped for in stock. Busy store but friendly customer service desk. Also I’d like to thank * Tammy * for above and beyond customer service! Excellent shopping experience

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Went in looking to purchase a new sink faucet, and baskets to repair a very old set up that was l...

5.0

out of 5

Went in looking to purchase a new sink faucet, and baskets to repair a very old set up that was leaking. Also wanted a new toilet. An associate, Jay, in the area I was searching helped me with both. He was quite helpful in assisting me find everything I needed. He also loaded the toilet on a cart, helped me at the checkout and loaded the toilet into my car. He was courteous and patient with me and had a very service oriented demeanor. I almost felt like I had my own personal assistant. I am a senior and sincerely appreciated such service I received. I've ALWAYS had a great experience at this store.

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Very nice employee's, mostly have what I need in product ,pricing is somewhat ok .in general I'm ...

3.0

out of 5

Very nice employee's, mostly have what I need in product ,pricing is somewhat ok .in general I'm happy with the store ,but greece store has a better layout. But thank you for being here .

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Some of the staff in there are very rude Not approachable When you need the support with item or ...

2.0

out of 5

Some of the staff in there are very rude Not approachable When you need the support with item or to just ask a question about stuff not sure about, some don't even acknowledge you. Not all Nesha is a great employee as well as Cymone. Thanks ladies for your support, listening and understanding

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Customers refuse to stay six feet apart and get mad when you ask them to stay away from you. The...

3.0

out of 5

Customers refuse to stay six feet apart and get mad when you ask them to stay away from you. The store is not adequately staffed resulting in long lines and therefore people crowding each other

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My experience at homedepot is always good ,they usually have my needs.i appreciate them.

4.0

out of 5

My experience at homedepot is always good ,they usually have my needs.i appreciate them.

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