Reviews for Victor #1264

Purchased custom cut blinds IN STORE! Love shopping at my Victor Home Depot, I always experience friendly employees there that take their time to answer all your questions, Edward was great!

always well taken care of here.

Big Mike was very friendly and very helpful.

Excellent insulation and building products for our business.

I was greeted by several employees, all of whom were incredibly helpful and kind. Overall, it was a great experience—truly a 10 out of 10.

I came in to purchase a now thermostat for my office Don't bother asking for directions from the store greeters near the front door entrance. Two older men were clueless, about the product location. After limping my way to the back of the store as suggested, I ended up limping to the front of the store again, and went to customer service. I handicapped and walk with difficulty and pain. The bozos at the door were more interested in talking to each other, rather than helping a handicapped customer.

very helpful employees ,clean organized store .

Excellent hardware and Keys from Home Depot.

I enjoy going to my local home depot, not only for convenience, but because I can always get help if I need it and the staff is always friendly. I'm retired and, honestly, can shop at any hardware store but choose to go to my local home depot for the right product and, sometimes, advice on how to do a project.

Just picking up odds and ends early in the morning and the employees were extremely friendly and helpful.

I brought back a small cafe set for outside. My husband and I couldn't figure out how to finish putting the chairs together. I brought it back to Customer Service and the young woman working there wavery helpful. I think her name was Lee. She couldn't put it together so she called, I think his name was Darryl,and he actually took the time to put the chairs together. I didn't want to return it so I was so happy he put the chairs together. We have gotten a lot of complements on the set.

I found it difficult to find good quality two by fours and one by fours to build the bench. I will have to do major sanding.

Lady at the checkout last night was great…

Very helpful with the flooring,and there was enough fir our order

The entire team is amazing. Thank you for always being so incredibly helpful.

I love the top of the line BEHR paint . Have been a life long painter that has always chosen Benjamin Moore or Sherwin Williams. Pleasantly happy w/ BEHR now.

The personnel in the Victor, NY store in several departments was excellent. I was impressed by the willingness to help. It is definitely a store culture that stands out.

I always get great service and help at this location -Victor.

This is hands down our preferred store! The staff always goes above and beyond. Being close to our home and an incentive for an 8 year old son to work hard in school, we visit somewhat regularly. Home Depot is a haven for my son who was blessed with more “street or hands on mechanical smarts” than school smarts. We’re always working on various projects and it seems that a trip to this Home Depot always has him feeling more confident and creative. The staff always go out of their way to make us feel welcome, even if we’re just looking. Management seems to prioritize the customer experience and it shows in the staff interactions. The actual store itself is always clean and stocked. Even the bathrooms are extremely clean! They always have the latest products and the staples.

Manager doesn't know the procedures and policy of the company that borders on complete negligence and disregard for the safety and well being of your customers. Then tried to blame the customer and have others, including another business try and cover her neglegence. Unprofessional, classless, immature and has no regard for the safety of the customer. Would not recommend ever shopping here.

I love the Victor Home Depot! I’m retired but if I wanted a part time job it would be my first choice!!

I shop at this Home Depot when I am looking to buy items for my home. I Love that they have electric carts for my limited mobility so I can explore the entire store. Sales personnel are helpful when I need to find a specific item and when I look puzzled at what item to buy. I appreciate the curbside service when ordering on line. I never have had a probllem returning an item when I couldn't use it for one reason or another. I just ordered on line 6 lights and they were delivered promptly.

The most important thing to me about Victor Home Depot, is the outstanding staff that always seem to bend deliver over backwards to solve any issue whether it's finding products or overcoming obstacles. Thank you Victor Staff!

Everyone that I felt with on my 2 trips were extremely pleasant. Did their job very professionally with smiles and pleasant con vonversation

In the past 18 years I visit Home Depot stores on a daily basis, sometimes several visits a day in diffident locations and states . I like Victor NY store the most. Start from easy parking , good location . Store is organized easy to find your way and most important service is excellent

The only check outs open were self serve. The company is saving money on employee wages so the consumer should get a % savings at the checkout if we do it ourselves.

1. They did not accept return of an item that did not last its warranty period. 2. No employee was at the "manned" checkout station.

Online item price was lower than in store price

They will bring the wrong address and have to re-send them.

Everyone working at the Victor store have always been so helpful and anxious to help you especially at customer service.