#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(585)421-5461
Tool & Truck Rental(585)421-5402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7600 Commons Blvd
Victor, NY 14564
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Customer Store Reviews

  • 4.7 out of 401 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (401)
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Showing 1-30 of 401 reviews
Great employees that help you find what you need. Shelves are filled with lots of options and eas...
Great employees that help you find what you need. Shelves are filled with lots of options and easy quick checkout. Don’t know why you would shop anywhere else.
by
  • Verified Purchase
  • Recommended
The associates at this store are friendly, knowledgeable and very supportive.
The associates at this store are friendly, knowledgeable and very supportive.
by
  • Verified Purchase
  • Recommended
Great layout, clean store and lots of products you're not going to find at Lowes. Only option for...
Great layout, clean store and lots of products you're not going to find at Lowes. Only option for checking out was to use a self service kiosk - if you want me to do work at your store give me a discount or pay me a salary.
by
  • Verified Purchase
  • Recommended
Always a great shopping experience!! Top notch store run by top notch employees!!
Always a great shopping experience!! Top notch store run by top notch employees!!
by
  • Verified Purchase
  • Recommended
Favorite Home Depot in upstate. Always enough employees to keep the lines running smoothly and a...
Favorite Home Depot in upstate. Always enough employees to keep the lines running smoothly and always someone near by visible, knowledgeable and willing to help. Having kind employees is most important but having knowledgeable ones to is a recipe for success and happy customer.
by
  • Verified Purchase
  • Recommended
We recently moved to the Victor area and are remodeling our home. We have made several visits to ...
We recently moved to the Victor area and are remodeling our home. We have made several visits to Home Depot in Victor and have been more than pleased with each visit. We have rented hardware floor refinishing equipment, dealt with the paint department, as well as various other departments. Our most recent visit was to purchase Levelor Faux blinds for our entire house. In each case the store associates are very knowledgeable and helpful. Always willing to go above and beyond to help.
by
  • Verified Purchase
  • Recommended
We purchased a new refrigerator and the sales associate was very helpful even with the Black Frid...
We purchased a new refrigerator and the sales associate was very helpful even with the Black Friday crowd. Home Depot always seems to have a good variety of the things you want from a home improvement store. I like the selection a little better than other stores. There were a lot of special sale items in many of the aisles that made it a little difficult to maneuver however, they were passable. I would recommend this store for your home improvement needs.
by
  • Verified Purchase
  • Recommended
Lovely place, found everything I needed and more!!
Lovely place, found everything I needed and more!!
by
  • Verified Purchase
  • Recommended
They always want to help you get what you need, and don't pressure a purchase if you are undecid...
They always want to help you get what you need, and don't pressure a purchase if you are undecided. Great place to shop every time.
by
  • Verified Purchase
  • Recommended
Home Depot Victor is probably one of the worst stores for customer service and product inventory....
Home Depot Victor is probably one of the worst stores for customer service and product inventory. Most of the time the store list availability or products online, but when going to the store to purchase, I find the products are not available. A huge waste of time. The Henrietta store is much better managed and supplied.
by
  • Verified Purchase
Employees are great they help out whenever they can but the self check-outs suck majorly.
Employees are great they help out whenever they can but the self check-outs suck majorly.
by
  • Verified Purchase
Beware if you schedule and pay for a measure in the Flooring department, computers lock up, takes...
Beware if you schedule and pay for a measure in the Flooring department, computers lock up, takes forever and in my case I paid for a measure that never got scheduled, only to find out when I never got a call for the time. Customer Service person just made excuses and really didn't want to rectify, making things worse, very frustrating
by
  • Verified Purchase
Everything I needed for a complete bathroom remodel. Excellent, knowledgeable, and friendly asso...
Everything I needed for a complete bathroom remodel. Excellent, knowledgeable, and friendly associates.
by
  • Verified Purchase
  • Recommended
All employees seem to be well informed about the location of items and will usually take you to t...
All employees seem to be well informed about the location of items and will usually take you to the place in which it is located. I always get what I need when I go there. Great selection of all products and reasonable prices.
by
  • Verified Purchase
  • Recommended
very clean, organized and helpful employees in a professional manner
very clean, organized and helpful employees in a professional manner
by
  • Verified Purchase
  • Recommended
Every isle has a smile!
Every isle has a smile!
by
  • Verified Purchase
  • Recommended
I've never had a problem finding an employee to answer my needs. Store is always clean. Great var...
I've never had a problem finding an employee to answer my needs. Store is always clean. Great variety of plants which I always purchase there. Sometimes I have four or five people offer to help me even though I'm just browsing. Everyone is informed on which isle to find things. Never ran into any employee who wasn't pleasant and willing to help. Restrooms are always clean and supplied. Actually they are beautiful. I have purchased all my needs there for many many years. I recently moved and my Home Depot is just down the street from me. (I couldn't be happier). I visit, especially in the warmer months, at least once a week.
by
  • Verified Purchase
  • Recommended
The store was clean, well stocked and the employees are very friendly and helpful.
The store was clean, well stocked and the employees are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
clean good looking lumber and organized stocking.
clean good looking lumber and organized stocking.
by
  • Verified Purchase
  • Recommended
Great store! Friendly, efficient, and knowledgeable.
Great store! Friendly, efficient, and knowledgeable.
by
  • Verified Purchase
  • Recommended
Exceptional service by associate “Peggy”. Have completed a survey already.
Exceptional service by associate “Peggy”. Have completed a survey already.
by
  • Verified Purchase
  • Recommended
Great service, people that knows the products. Clean store, and very clean restrooms.
Great service, people that knows the products. Clean store, and very clean restrooms.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Kevin was excellent at the self-checkout.
Kevin was excellent at the self-checkout.
by
  • Verified Purchase
  • Recommended
My husband and I have been renovating our house for a year and a half now and we go to this store...
My husband and I have been renovating our house for a year and a half now and we go to this store for everything! Out of all the employees we have come across, Ashley in the paint department has been the most friendly and helpful staff! Highly recommend buying your paint from this store!
by
  • Verified Purchase
  • Recommended
Not my first choice for lumber. I needed three 2x8x8' boards. They had seven of which TWO were su...
Not my first choice for lumber. I needed three 2x8x8' boards. They had seven of which TWO were suitable. This was a "good" one https://photos.app.goo.gl/cxFEvoARvmw8ABEE7
by
  • Verified Purchase
Great employees who are friendly and knowledgeable. thanks
Great employees who are friendly and knowledgeable. thanks
by
  • Verified Purchase
  • Recommended
Always clean and organized, and the associates are always helpful and friendly.
Always clean and organized, and the associates are always helpful and friendly.
by
  • Verified Purchase
  • Recommended
Very neat and easy to find items I was looking for. Excellent brands
Very neat and easy to find items I was looking for. Excellent brands
by
  • Verified Purchase
  • Recommended
Checked out previous winners for the $5000 gift card Happy to see the majority of them went to Pu...
Checked out previous winners for the $5000 gift card Happy to see the majority of them went to Puerto Rico! Found products easily Store associates were friendly and helpful MO Fairport
by
  • Verified Purchase
  • Recommended
The VICTOR Home Depot is a great store and the employees are beyond helpful! We love shopping here.
The VICTOR Home Depot is a great store and the employees are beyond helpful! We love shopping here.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 401 reviews

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