#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(585)218-2400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
750 Panorama Trails S
Rochester, NY 14625
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Store Features

  • Expanded Appliance Showroom

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at Home Depot

Did you know?


Our store diverts waste from landfills by accepting rechargeable batteries, plastic plant pots, CFLs, and lead acid batteries for recycling.


This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used for composite decking, bringing us one step closer to a circular economy.


LED lights in your local store saved on energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives like solar and wind.


The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to our local communities, as well as the environment. We are your partners in environmental sustainability. Learn more about our commitment to economic responsibility.

Store Details

Welcome to the Penfield/Rochester Home Depot. We invite you to stop by and meet our team today.

We pride ourselves on our ability to help you finish your project, everyday. From Hampton Bay patio furniture to electrical supplies our associates will take care of you. We offer free pickup within 2 hours on millions of items using our app. Shopping at The Home Depot has never been faster.

At Home Depot, supporting the community is important to us. In 2018, The Home Depot Foundation pledged an additional $250 million to veteran causes taking the total commitment to half a billion by 2025. We also cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete your project.

We're here to help, no project is too big or too small. Stop by and see us today.

Your Penfield/Rochester Hardware Store Team

What types of Halloween decoration are most popular?

Many families love Halloween and decorating with ghosts, pumpkins, witches, and of course, skeletons. Our best-selling Skelly, the giant 12-foot skeleton, is ready for your front yard. To keep with an all-skeleton theme, we have many other options that involve a variety of bones and skulls. You can stay dead-set on spooky fun with our current Halloween skeleton decor. Set up an abandoned cemetery with tombstones and plenty of graveyard bones and inhabitants. Finish the scene by draping it with fake spiderwebs and adding a fog machine.

Are there Black Friday deals at the Penfield/Rochester Home Depot?

Check out our Penfield/Rochester store between November 1st and November 29th for unbelievable Black Friday deals. Discover Black Friday savings on a wide variety of items from brand-name appliances to tools and smart home to bath products. Don't forget to stock up on Christmas decorations, too! Shop amazing Black Friday deals on our mobile app, online, or in our aisles.

Does The Home Depot carry tailgating gear?

We carry tailgating accessories so you can find what you need before the big game. Whether you're tailgating at home or in the parking lot, remember to bring tailgating games and plenty of food. Check out our small grills, too. Shop on our mobile app or drop by in person to see some tailgating gear at the store.

Are Kids Workshops offered at the Penfield/Rochester Home Depot?

Yes, the Penfield/Rochester store does offer in-person Kids Workshops. These in-store events are free and take place every first Saturday of the month between 9am and noon. Registration for kids workshops is now available online and secures your spot at the event. We have a new kit pack every month to keep your little doer engaged. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Customers who prefer not to participate in the in-person event can pick up their free kit in-store or order online at our Kids Projects Activities page to have it shipped to their home. Visit our customer service counter or call us to check the availability of the kits.

How do I check the balance of my Home Depot gift card?

Home Depot gift cards are a popular present for any reason or during the holiday season. DIYers know they're fun to give and to receive. They can be purchased online at homedepot.com or in our brick-and-mortar stores. If you receive a gift card, you can check your gift card balance online or visit the Penfield/Rochester Home Depot and ask a cashier to check the balance for you. Use our gift cards to shop online or redeem them in-store. There are no additional fees to worry about.

Does The Home Depot Penfield/Rochester offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We will let you know via text message or email when your order is ready at the store. Bring your valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. After you get to the store, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. Wait for us to bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

Nearby Stores

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Customer Store Reviews

  • 4.7
    out of 469 reviews
91%Of Customers
Recommend This Store
Filter Reviews By:Rating, Profile, Gender, Age (469)
Star Rating
Home Improvement Profile
Age Range
Showing 1-10 of 469 reviews
Friendly Employees, well organized stire
They make it easy to come in and pay my bill and help me with whatever I need for my business anywhere from signs, to building something for my plant displays to cutting wood for a planter. Etc. I'm an Interior Scraper so anything plant related that I need to build or mulch, plants or signage I can accomplish here at Home Depot
    • Recommended
    Mark—Employee Extraordinaire
    Mark should be Employee of the Year. Please read my comments under photo.
      • Recommended
      The best customer service experience I've ever had
      I'm from out of town. I was traveling to visit family and we stayed in the area the night previous, and my car window was smashed in a burglary. I had no tools and no idea how to get back on the highway without a car window. Walking into Home Depot, Todd greeted us and when I explained our situation, he took charge to help us measure the window, pick out the plexiglass, work with his management team to provide the tools to cut the plexiglass, and even helped me install the plexiglass. Todd is an everyday hero working at Home Depot. He doesn't wear a cape, but he does wear a big smile. Todd exemplifies the ideal of above-and-beyond customer service and he is a major asset to this organization. All the while helping us, his professionalism and mannerisms were on display - picking up misplaced items instead of walking past them, helping another co-worker move a burdened cart on our way to measure in the parking lot, all the little things. Anthony, the manager also exemplified unique leadership in his support for our unique situation, providing the tools, the support, and the time to take care of us and get us back on the road. Faith in humanity restored after our difficult situation. Couldn't say enough about this staff.
        • Recommended
        They had what I wanted in stock!
        My gas hot water heater died last night, and I had to find one today. Home Depot at this location had exactly what I wanted/needed. The store assistants were super friendly and helpful! I really received personal care!
          • Recommended
          Great customer Service and shopping experience!!!
          This location exemplifies what customer service should be! We always have a positive experience shopping at this location! George helped us yesterday and would always choice to go back to this location to shop based upon his customer service and friendliness of him and the rest of the staff at this location!
            • Recommended
            Steve and Kevin in paint were very helpful as was the store manager
              • Recommended
              Always find what I need
              Just got some paint this morning Folks in Paint dept are VERY helpful
                • Recommended
                penfield home depot has best customer service and Tom H. is a very knowledgable employee. I always get good people to help me here.
                I bought black pipe and several fittings and got it cut and threaded and was very happy with how Tom H got it right. July 4 2023
                  • Recommended
                  Always stocked well for my needs
                  The staff is very willing to help and given advise
                    • Recommended
                    Showing 1-10 of 469 reviews