Penfield/Rochester #1247

4.7

out of 5

91% of customers recommend this store
Rating Breakdown
5
(323)
4
(47)
3
(8)
2
(9)
1
(16)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
The Home Depot
Contact Us
Main: (585)385-4090
Pro Desk: (585)218-2400
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
750 Panorama Trails So
Rochester, NY 14625

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

6.58 mi
  • 1111 E Ridge Rd
  • Rochester, NY 14621
7.02 mi
  • 7600 Commons Blvd
  • Victor, NY 14564
7.08 mi
  • 770 Jefferson Road
  • Rochester, NY 14623

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Penfield/Rochester Home Depot. Come by and meet our helpful team today.

Whether you're looking for Hampton Bay patio sets or cleaning supplies, your favorite local hardware store has you covered. Our trained associates can help you find the products you need for your project. Be sure to download our Home Depot product locator app in the app store to learn exactly where to find the product you are looking for in our store.

Supporting our community is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly kids workshops.

We're here to provide the guidance you need every step of the way. Drop by today and see what's new.

Sincerely,

The Penfield/Rochester Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Penfield/Rochester hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Penfield/Rochester offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

403 reviews
5
(323)
4
(47)
3
(8)
2
(9)
1
(16)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
91% Of Customers
Recommend This Store 364 of 398 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Excellent service and assistance from both Corey and Barb Corey went the extra mile to make sure ...

5.0

out of 5

Excellent service and assistance from both Corey and Barb Corey went the extra mile to make sure the product was together and working at my standards

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helpful knowledgeable employees

5.0

out of 5

helpful knowledgeable employees

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It took only 10 min. to purchase my required item. Assistant came after about three min. and fou...

4.0

out of 5

It took only 10 min. to purchase my required item. Assistant came after about three min. and found desired item in few seconds. He also help to load onto cart.

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It took assistance to find the shelving we were looking for, but Excellent assistance was given t...

5.0

out of 5

It took assistance to find the shelving we were looking for, but Excellent assistance was given today in the crowded store. The checkout lines were finally organized and went quickly and smoothly.

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When I called they answered the phone immediately they answered all my questions and we’re kind a...

5.0

out of 5

When I called they answered the phone immediately they answered all my questions and we’re kind and courteous when I arrived everyone was wearing a mask they help me load my purchase the cashier was extremely nice and got me assistance to load my purchase in my jeep the young man help me load my purchase and was very kind and courteous even though the store is far away for me from other stores I will always come here now

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Great customer service in the store and great follow-up by the carpet installation team!

5.0

out of 5

Great customer service in the store and great follow-up by the carpet installation team!

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Products are easy to find with good stock and selection - I can always find what I need.

5.0

out of 5

Products are easy to find with good stock and selection - I can always find what I need.

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They’re trying to keep everyone safe while still having great customer service.

5.0

out of 5

They’re trying to keep everyone safe while still having great customer service.

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