#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(585)218-2400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
750 Panorama Trails S
Rochester, NY 14625
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Expanded Appliance Showroom

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at The Home Depot

Did you know?


Our store diverts waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.


Home Depot stores sent approximately 5.3 million pounds of shredded paper for recycling in 2022. This helped the planet by preserving over 63,500 trees, keeping over 16,000 trash bags of solid waste out of landfills, saving over 50 million gallons of water, and conserving 7.8 million kilowatt hours of electricity.


We have decreased electricity consumption by over 52% in our U.S. stores since 2010.


The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to the environment, as well as our communities. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Penfield/Rochester Home Depot. It's a great day to get started on a new home improvement project.

Whether you're looking for spin mops or rugs, your favorite local hardware store has you covered. Get in and out, then back to the task at hand. You can also explore our Home Depot product locator app, which displays the available inventory, as well as a store map and aisle location for the items you want.

At The Home Depot, being active in our community is important to us. In 2023, The Home Depot Foundation committed more than $8 million for disaster relief in communities impacted by natural disasters.

We are here to assist you with every step of your DIY project. Stop by and see us today. Browse our local ad before you visit to learn more about great in-store deals.


The Penfield/Rochester Home Depot Team

Do you have sprinklers on timers?

When you set up sprinkler heads, you can keep your garden and lawn green this summer with less effort. Smart sprinklers or timers make it easy to schedule watering every morning and evening. We have all the irrigation parts and pipes you need to build or repair your system.

When is the August Kids Workshop?

Stop by our Kids Workshop for this month's project to encourage future craftspeople! Create a kid-sized whiteboard for portable artistry. Your little one can put together a colorful stand and attach the board. This standing dry erase board project is happening on August 3rd, 2024, from 9–noon or while supplies last.

How do I check the balance of my Home Depot gift card?

Home Depot gift cards are a popular present for birthdays, housewarming parties, and the holidays. DIYers know these gift cards are fun to receive and to give. You can buy gift cards at our stores or online at homedepot.com. If you receive a gift card, you can visit the Penfield/Rochester Home Depot and ask a cashier to check the balance for you or check your gift card balance online. Redeem our gift cards in-store or use them to shop online with no additional fees.

Does The Home Depot Penfield/Rochester offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We will let you know via text message or email when your order is ready at the store. Bring a valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us you're on the way via the app.
3. When you arrive, park in a designated Curbside Pickup space, which is usually located near the front of the store.
4. Check in through the app to tell us you're here.
5. Wait for us to bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

Nearby Stores

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1111 E Ridge Rd

Rochester, NY 14621

6.57 mi

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Sun: 8:00am - 8:00pm

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Victor, NY 14564

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Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

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Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.7 out of 478 reviews
91%Of Customers
Recommend This Store
Filter Reviews By:Rating, Profile, Gender, Age (478)
Star Rating
Home Improvement Profile
Age Range
Showing 1-10 of 478 reviews
Friendly Employees, well organized stire
They make it easy to come in and pay my bill and help me with whatever I need for my business anywhere from signs, to building something for my plant displays to cutting wood for a planter. Etc. I'm an Interior Scraper so anything plant related that I need to build or mulch, plants or signage I can accomplish here at Home Depot
    • Recommended
    Mark—Employee Extraordinaire
    Mark should be Employee of the Year. Please read my comments under photo.
      • Recommended
      The best customer service experience I've ever had
      I'm from out of town. I was traveling to visit family and we stayed in the area the night previous, and my car window was smashed in a burglary. I had no tools and no idea how to get back on the highway without a car window. Walking into Home Depot, Todd greeted us and when I explained our situation, he took charge to help us measure the window, pick out the plexiglass, work with his management team to provide the tools to cut the plexiglass, and even helped me install the plexiglass. Todd is an everyday hero working at Home Depot. He doesn't wear a cape, but he does wear a big smile. Todd exemplifies the ideal of above-and-beyond customer service and he is a major asset to this organization. All the while helping us, his professionalism and mannerisms were on display - picking up misplaced items instead of walking past them, helping another co-worker move a burdened cart on our way to measure in the parking lot, all the little things. Anthony, the manager also exemplified unique leadership in his support for our unique situation, providing the tools, the support, and the time to take care of us and get us back on the road. Faith in humanity restored after our difficult situation. Couldn't say enough about this staff.
        • Recommended
        Customer Service
        Rebecca in customer service at the Penfield store went above and beyond to help me while I was shopping. Great job and thank you!
          Customer service.
          always have good customer service when returning products and looking for items to
            • Recommended
            Great Customer Service in Hardware
            Katie, Hardware Manager is awesome! She really cares about her customers. She taught me how to use key making machine. Saved me time and money.
              • Recommended
              Always have what you want
              Got a new battery operated mower today … on sale … great customer service… free home delivery… can’t beat that…
                • Recommended
                Outstanding Customer Service
                Alfred in flooring provided outstanding customer service
                  Very helpful staff at Home Depot
                  I have been a customer of your stores and have always been satisfied with the good attentions of your people to assist me in my home repairs projects for over seventy years now.
                    • Recommended
                    Emerald Jansen is a knowledgeable and helpful employee!!
                    She helped us with our condominium upgrade which we were having trouble accomplishing in Ft. Myers. Now on our way to a successful remodel.
                      • Recommended
                      Showing 1-10 of 478 reviews