#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(585)218-2400
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
750 Panorama Trails S
Rochester, NY 14625
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We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Nearby Stores

1111 E Ridge Rd

Rochester, NY 14621

6.57 mi

Pro Service Desk

(585)339-0404

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

7600 Commons Blvd

Victor, NY 14564

7.03 mi

Tool & Truck Rental

(585)421-5402

Pro Service Desk

(585)421-5461

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

770 Jefferson Road

Rochester, NY 14623

7.08 mi

Pro Service Desk

(585)240-8430

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

Store Features

  • Expanded Appliance Showroom

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at Home Depot

Did you know?
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This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling.
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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
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LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Penfield/Rochester Home Depot. It's a great day to get started on your next DIY project.

No matter how complex your project may be, we're here to help you finish it. From Hampton Bay patio furniture to lighting our team will get you in and out. Take advantage of free pickup within 2 hours on millions of products using our Home Depot app. Shopping at a hardware store has never been faster.

At Home Depot, supporting the community is important to us. In 2018, The Home Depot Foundation pledged an additional $250 million to veteran causes taking the total commitment to half a billion by 2025. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly kids workshops.

We're here to help, no project is too big or too small. We look forward to seeing you soon.

Your Penfield/Rochester Home Depot Store Team
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Does the Penfield/Rochester Home Depot still offer Kids Workshops?
Our free Kids Workshops take place in-store every first Saturday of the month between 9am and noon. Registration for kids workshops is now available online and secures your spot at the event. Each month features a unique and exciting new kit pack to keep little doers engaged. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Call us or visit our customer service counter to check availability of the kits.
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How do I check the balance of my Home Depot gift card?
Home Depot gift cards are an excellent present for birthdays, housewarming parties, and the holidays. DIYers know these gift cards are fun to receive and to give. Purchase gift cards at our brick-and-mortar stores or online at homedepot.com. If you receive a gift card, you can check your gift card balance online or visit the Penfield/Rochester Home Depot and ask a cashier to check the balance for you. Redeem our gift cards in-store or use them to shop online with no additional fees.
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Does The Home Depot Penfield/Rochester offer curbside pickup?
Yes, we offer curbside pickup. Order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option in your cart or on the product page.
  2. Once your order is processed, you'll get an email or text message that tells you that it's ready to pick up.
  3. Go to the Curbside Pickup area at The Home Depot store you chose online. From your car, follow the directions in the text message or email about Curbside Pickup.
  4. Tap the link in your "Order Ready" message to let us know you're here. Please bring your ID.

Customer Store Reviews

  • 4.7
    out of 453 reviews
  • 91%recommend this product
91%
Of Customers
Recommend This Store
407 of 448 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (453)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 453 reviews
The best customer service experience I've ever had
I'm from out of town. I was traveling to visit family and we stayed in the area the night previous, and my car window was smashed in a burglary. I had no tools and no idea how to get back on the highway without a car window. Walking into Home Depot, Todd greeted us and when I explained our situation, he took charge to help us measure the window, pick out the plexiglass, work with his management team to provide the tools to cut the plexiglass, and even helped me install the plexiglass. Todd is an everyday hero working at Home Depot. He doesn't wear a cape, but he does wear a big smile. Todd exemplifies the ideal of above-and-beyond customer service and he is a major asset to this organization. All the while helping us, his professionalism and mannerisms were on display - picking up misplaced items instead of walking past them, helping another co-worker move a burdened cart on our way to measure in the parking lot, all the little things. Anthony, the manager also exemplified unique leadership in his support for our unique situation, providing the tools, the support, and the time to take care of us and get us back on the road. Faith in humanity restored after our difficult situation. Couldn't say enough about this staff.
by
    • Recommended
    Customer service
    Most big box stores you visit today it's difficult if not impossible to find help finding what you're looking for - this Home Depot store had help readily available upon my arrival which helped me find what I was looking for promptly - excellent help that exceeded my expectations!
    by
      • Recommended
      Great Customer Experience
      I recently came in to purchase a large quantity of window treatments and one your employees, Albert was extremely helpful. In my opinion he went above and beyond. His computer wasn't working as it should, so he unfortunately did not make the sale himself although he did all the work. He assisted me the entire process to ensure that I receive what I needed. He was great and I hope to run into him again.
      by
        • Recommended
        online order pickup
        as I have picked up online orders over the past few months the employees are not consistently cheerful and helpful. seems some have more than their share of "bad days" and do not act like they enjoy their job. always did receive what I went to the store to pickup.
        by
          • Recommended
          Everything I needed and more
          I shopped in many areas of the store. Flooring, rugs, lighting, and more. Every Department had employees willing to go above and beyond for me to get the things I needed and they were willing to spend as much time with me as I wanted to get those things. No rushing me. That I loved. They made great suggestions for what I needed and came up with possible problems for things I wanted to use that may have not been the best for me and I was able to buy other products that were better. I went with the plan of buying a berber rug and the salesman asked me about pets. I never thought that they loop on the rug could easily catch on their toenails and pull, causing issues with the rug. I really appreciated that he brought that to my attention and I'm very happy with the rug I chose that is not berber!
          by
            • Recommended
            Top notch Home Depot location!
            Courteous, knowledgeable, customer-focused employees and the store is always neat, clean and well stocked.
            by
              • Recommended
              Super grateful
              We were blessed to have Danielle working that morning when the truck pickup didn't go as planned! She went above and beyond the call of duty and helped correct the issue and teach an unknowing young man how to properly start and operate a Diesel rental truck.
              by
                • Recommended
                New lawn mower
                This was an easy and pleasurable experience.....
                by
                  All Star Employees!
                  Everything to my expectations! Great service and employees! All professionals in each department!
                  by
                    • Recommended
                    Pro Services
                    Great Pro Services department. Very helpful and knowledgeable. Mary, John and Sean run the department efficiently.
                    by
                      • Recommended
                      Showing 1-10 of 453 reviews