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Explore Your Local Pro Desk at a Home Depot Near You. Unlock additional savings, perks and benefits with Pro Xtra: Home Depot’s free loyalty program

Pro Desk

Contact Us

Pro Service Desk

(413)747-6612

Rental Center

(413)747-6630

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

179 Daggett Dr

West Springfield, MA 01089

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Pro Desk - Expert Support for Pros

Pro Desk - Expert Support for Pros

Get personalized service, special orders, and bulk pricing at The Home Depot's Pro Desk. Save time and streamline your projects with expert assistance.

Pro Services & Contractor Support

Pro Services & Contractor Support

Unlock exclusive perks, bulk pricing, and business tools with The Home Depot's Pro Services. Optimize your workflow and maximize savings with Pro Xtra.

Special Orders for Pros

Special Orders for Pros

Source the materials you need with The Home Depot's Special Orders. Get custom quotes, bulk pricing, and job site delivery through the Pro Desk.

Pro Services FAQ

Pro Services FAQ

Find quick answers about Pro benefits, account management, and exclusive services designed to support your business at The Home Depot.

Pro Xtra Loyalty Program

Pro Xtra

Pro Xtra

Join Home Depot's Pro Xtra program for exclusive contractor benefits, discounts, and tools to save time and grow your business.

HD Pass

HD Pass

Experience faster checkouts with Home Depot's HD Pass, unlock special pricing and perks for pros with seamless savings on every purchase.

Preferred Pricing Pass

Preferred Pricing Pass

Get Home Depot's Preferred Pricing Pass for exclusive online discounts tailored for Pro Xtra members and contractors.

Construction Takeoff Services

Construction Takeoff Services

Plan your projects with Home Depot's Construction Takeoff Services and get accurate material estimates and competitive quotes for pros, fast and easy.

PRO REWARDS AND SAVINGS

That Keep Building

Pricing 
 Benefits

Pricing
Benefits

Bulk 
 Pricing

Bulk
Pricing

Shop By 
 Job

Shop By
Job

Paint Services 
 & Rewards

Paint Services
& Rewards

Fast Supply 
 & Pick Up

Fast Supply
& Pick Up

Tax Exempt 
 Purchases

Tax Exempt
Purchases

Pro Resources

Pro Resources

Pro Resources

Business tools and resources to help Pros manage projects and operations.

Pro Articles

Pro Articles

Trade articles with how-to guidance and industry insights for Pros.

Pro Forecast

Pro Forecast

Construction industry trends and market forecasts for professional planning.

Pro Integrations

Pro Integrations

Integrated solutions that simplify purchasing and job management.

The Home Depot Pro Desk at W Springfield

The Home Depot Pro Desk is a dedicated service counter in our stores that's ready to meet the unique needs of our professional customers. Whether you're a builder, remodeler, or contractor, our knowledgeable Pro Desk associates are here to help. They're available during store hours to provide personalized service, expert advice, and support to help you get the job done smoothly. We'll provide you with an efficient and seamless experience every time you are in our stores.

We’ve thought of everything you need for your jobs. Learn all about it at our Pro Resources hub. From using Path to Pro to populate your crew, to the Pro Xtra Credit Card that awards you even more points, to Pro Delivery when and where you want it, our Pro Xtra program helps improve your day-to-day operations. We even have a Pro-only local ad.

The Home Depot Pro Xtra program has membership tiers where the benefits increase as your spending increases. There's no cost to join, and you'll get access to special Pro tools in our mobile app, like Projects, Preferred Pricing, Paint Rewards, and our Perks reward points.

Pro Xtra Member is our entry level, where you get access to exclusive sales, business tools, Perks, and Paint Rewards. The medium level of the Pro Xtra program is Elite, and begins after $25,000 of spending, unlocking Preferred Pricing and bronze Paint Rewards. The top tier of Pro Xtra is the VIP Tier. You reach VIP status with $250,000 in purchases, gaining access to elevated Paint Rewards, Experiences, and Account Management. We even offer dedicated support via chat, phone calls, and text to Elite and VIP Tier Pros. Read our Pro Xtra Terms and Conditions for more details.

Pro Xtra makes it even easier to shop deals on the dishwashers, refrigerators with ice makers, spacious freezers, microwaves, and ovens to round out a kitchen remodel. Install beautiful kitchen cabinets and countertops with Pro discounts. Save when you’re adding laundry room storage and top-of-the-line washers and dryers that any customer would be thrilled to have. Don’t forget the grills, outdoor fridges, pizza ovens, and specialty appliances to complete a patio or outdoor kitchen.

If you're elsewhere in the building process, let us help you find the electrical, plumbing, drywall, flooring, or power tools to get the job done. Between our knowledgeable associates and our incredible Pro Xtra savings, you'll be good to go. Shop today online, on our mobile app, or in your local store.

Frequently Asked Questions About Pro Desk

What is the Pro Xtra program?

Pro Xtra is The Home Depot's rewards program for professionals in the building and remodeling industry. We've made it free to join today. Start earning Perks points that pay off big on building materials, paint, and the products you use the most.

Can I save money because I'm a Pro?

You’ve never seen deals like these. Using the Pro Desk is the best way to get pricing benefits. Our pro pricing has Member, Elite, and VIP benefit levels. Spend more and save more. Explore our Bulk Pricing as well as volume pricing to save on large orders. The Pro Special Buy of the Week highlights materials you’ll actually use, so make sure to browse it and our regular Savings Center, too. Pro Xtra Preferred Pricing bargains are tailored for you and apply to the supplies you use most often. Over two million items are eligible for free delivery, so shop today!

What Pro discounts are available for paint, stain, and primer?

Pros can save up to 20% on paints, stains, and primers when shopping online and in-store thanks to our Pro Paint Services and Rewards. Every dollar counts for Perks points. Plus, when you purchase 24 gallons or more, you'll get free delivery. See our Pro Xtra Terms and Conditions for current details.

Do Pros get same-day delivery?

You know which supplies you need to get the job done, but receiving the materials can be a source of stress. Not anymore! Take advantage of our Pro Delivery options: scheduled when you need it, next-day, or same-day. Many items can be delivered quickly, and you can track every shipment. Use Pro Delivery to ensure your day is planned as clearly as possible.

Where do I find more on Pro programs and benefits?

Find all the benefits of our Pro program on our Pro Resources page. It’s a hub that links to the highlights: Preferred Pricing, Perks and Pro Xtra, Path to Pro, Paint Rewards, our Project tool within the app, and more. Explore the benefits of joining the Pro Xtra program and leveling up with the Pro Xtra credit card to get the most out of partnering with us as a Pro. You can also stop by the Pro Desk in person and speak to one of our Orange Aprons.

What can I do with the Projects tool?

Smooth out your workflow by tracking everything in one place, then share it with your team as needed. It's all in our app! Our Projects tool uses AI and other tech to let you create a list of materials, share it, let your team shop for it, and create a quote for your customers. Amaze your customers by always remembering the details of your last conversation when you save it in the Projects tool. Store your relevant info all in one place for as long as you need it.

How can the Pro Xtra Credit Card help me?

Earn Perks when you use the Pro Xtra Credit Card. Perks are our credit card reward points. You can earn four times more Perks per dollar by using the Pro Xtra Credit Card than you do with another credit card. Your dollars multiply into rewards – including Rental Perks that let you save on tool rental charges. If you’re regularly doing business with us as a Pro, it’s worth it. It also consolidates your purchases so you only have to track one credit card. Learn more about our Pro Xtra Terms and Conditions.

Does the business owner have to do all the purchasing?

As a business owner, sometimes you can’t compromise on being there in person. When you can’t get away for a run to the lumberyard, how do you stay on track with supply pick-up? Your team admins can share the purchasing power when you authorize payments for Text2confirm and set up Pro Allowance, so you can continue with your workday.

What are rentals like for Pros?

When you become a Pro, you'll access exclusive discounts on select tools. We're your source for truck rental and trailer rental. Check out our tool and equipment rental and large equipment rental as well. When you need top-quality rentals that can withstand the demands of professionals, we've got you covered. You can use Rental Perks for rental charges on eligible tools.

Nearby Stores

Find Another Store

655 Memorial Dr

Chicopee, MA 01020

3.67 mi

Rental Center

(413)593-7009

Pro Service Desk

(413)593-7003

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

514 East Main Street

Westfield, MA 01085

5.37 mi

Rental Center

(413)564-3508

Pro Service Desk

(413)564-3502

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

2001 Boston Rd

Wilbraham, MA 01095

7.51 mi

Rental Center

(413)543-9402

Pro Service Desk

(413)543-9461

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 7:00pm