#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(407)294-4404

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 10:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7022 W Colonial Dr

Orlando, FL 32818

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Customer Store Reviews

  • 4.3 out of 486 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (486)
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Showing 1-30 of 486 reviews
GOOD STORE
GOOD STORE IT WAS EASYTO GET WHAT I NEED THE SEVICE WAS GREAT.
by
    • Recommended
    Poor Customer Service
    It took 30 minutes to get assistance in getting a light bulb.
    by
    • DIY
    Great purchase
    the associates were very helpful in answering several questions about my purchase. I found the store to be clean.
    by
    • Recommended
    Nice Store
    The store was very clean, nice Christmas decorations, friendly people
    by
    • DIY
    • Recommended
    Exceptional Associate
    The associate Tony was helpful and very knowledgeable.
    by
      • Recommended
      Friendly. In and Out within Minutes.
      Got 5 Gallons of Paint, walked around the store and looked at grilles and came back and the paint was ready to go.
      by
        • Recommended
        Service, Selection & Pricing
        I am generally a Lowes shopper but would like to say my trip to Home Depot panned out. I was fortunate to find the mulch for our yard project to be stocked in abundance & the variety to choose from was reasonable, although we already knew what we wanted. The store was clean and the cashier in the garden area was very pleasant.
        by
        • Pro
        West Colpnial store provides great experience
        love the I conveience of the location, the friendly associates and best cost for products.
        by
        • Recommended
        Meet My home imporvement needs
        Home Depot is the store for personal and business projects
        by
          • Recommended
          Store experience
          I am very happy with Home Depot 1) Associate,s help and recommendations always trying to go above and beyond 2) Home Depot prices are the lowest price, compare with other stores 3 Refunds are made so easy. 4) My Husband and I like to browse the store to see whats new. 5) Plants are always healthy
          by
            • Recommended
            Pleasant store experience
            Store was clean and products were readily available. Associates were always on hand to help locate products and provide helpful information regarding installation of products.. For me it is always a pleasant experience shopping at this Home Depot.
            by
            • DIY
            • Recommended
            Jose the star of my visit
            I needed help getting 25' of chain cut to order. The bucket in front, bottom shelf, only had several small leftover pieces. because I have temporary physical limitations, I asked my wife to squat down and see if there was another bucket behind,which there was. She tried to pull it out but could not. Enter the star of Jose, he came around the corner and immediately sprang into action. He must of sensed my pain and quickly disarmed my uncomfortableness with his superb sense of humor and obvious joy in helping others. This is so rare in most retail today. What a bright spot on your sales floor. Well done Jose, keep up the good work.
            by
              • Recommended
              Great
              Very good Store! Staff very attention and prepared to Costumer Service!
              by
              • Recommended
              HOME DEPOT EXPRIENCE
              Sales personnel was very ,helpful,she knew the store up side down
              by
              • Pro
              • Recommended
              Great Experience,if you you have knowledge of what you are looking for,in which ail.
              75% of the associates are very helpful,and are available.
              by
              • DIY
              • Recommended
              Excellent paint help
              The guys in the paint department were very helpful
              by
              • DIY
              • Recommended
              Don't try picking out your key... They'll do it for you!
              I went to have a new key made because my friend keeps losing his house key. I needed a pattern or a neon color that stood out. So I walk up and looking at the key the woman takes my key and grabs a generic key, cuts it and hands it to me. REALLY?! Completely dissatisfied. I would have said something but I was in shock. I don't even think it's the right key because the bottom of the key is a completely different pattern.
              by
              • DIY
              great store
              very clean as i can see, i was very exited of this store.
              by
                • Recommended
                Very helpful associates, great experience in this store.
                It was easy to find what I need. I talked with 3 associates and they all were very helpful. The lady at the checkout count , Indira, was also very friendly and helpful and I did not have to wait long.
                by
                • DIY
                • Recommended
                Home Depot DOES NOT honor all military veterans, with a military discount, that have ID proof of service
                Home Depot DOES NOT honor all military veterans, with a military discount, that have ID proof of service. The proof the state has designated is with a "V" on my drivers license when I provided the DMV with my DD-214. your questions below are redundent
                by
                • DIY
                Cashier service!!!
                The cashiers Jackie and Earl were great! They gave me great options to choose from when I first entered the store and was confused about what I wanted, Also when I returned to cash out, the service was quick and friendly..Great store
                by
                • Pro
                • Recommended
                Excellent customer service!
                The customer service here was outstanding. Multiple associates approached my boyfriend and me to offer assistance. The store was clean and the prices were fair.
                by
                • DIY
                • Recommended
                The Store is great
                Great, Super ,Store I like it. I love this store so much
                by
                • Recommended
                Great store experience.
                Prices were reasonably. Help was easy to find and associates knew the store very well.
                by
                  Best associate ever!!!
                  The store is always clean and in order, I have shopped here for years it's my favorite home improvement store. The associate that help me when I was looking at the light bulbs was fantastic. He help me once before and he is always the same nice, courteous, reliable etc. you don't have another associate like him. Wow, it would help if I knew his name. The next time I shop I will tell you quickly what his name is.
                  by
                  • DIY
                  • Recommended
                  EASY SHOPPING EXPERIENCE
                  The store was clean. All associates that I came in contact with were pleasant and offered their help, wanting to know if I found everything I was looking for.
                  by
                  • DIY
                  • Recommended
                  Awesome Store
                  My wife and I was able to get in and out quickly before I had to go to work. We bought a new 40v Ryobi weed eater and some equipment to fix up some lighting and fan issues. We love Home Depot for their products.
                  by
                  • DIY
                  • Recommended
                  Deplorable Store Experience
                  I went here on July 11, 2015, to purchase a range oven and microwave while it was on sale. I got a very good deal but the store employee seemed preoccupied and not wanting to help me understand the product. They delivered the range on July 17 but the deliverers said the microwave was missing in the warehouse. I called this store many times and waited more than 20 minutes each time until someone answered. Each phone call I made, I had to re-explain my issue. First, they said they had to find out why the microwave was missing in the warehouse. By July 20, they still could not find it and I told them it wasn't my fault it was missing and asked why I had to wait virtually forever until they could find it. I told them to reorder the same microwave and they promised it would be delivered by July 27, sometime between 5 and 8 PM. By 8:30 PM, it still had not arrived. I called this store's manager and he reassured me I was the next delivery scheduled. Still by 9:30 PM, one hour later, there was no delivery to be seen. I called this store's manager and he said he would leave an e-mail to the delivery company. I called the next morning to the delivery company and they said they would reschedule the delivery date on July 31. Then, suddenly, I received a phone call from the delivery worker and they said that the microwave will be delivered actually on July 28th. Overall, a very messy, unprofessional delivery experience.
                  by
                  Great shopping in store
                  Love biding the store. Find most of household items I wanted.
                  by
                  • Pro
                  • Recommended
                  Customer service is great they helped me everything
                  It always smells great in the morning. People and staff are on point
                  by
                  • Pro
                  • Recommended
                  Showing 1-30 of 486 reviews

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