#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(248)698-4980

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

9078 Highland Rd

White Lake, MI 48386

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 431 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (431)
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Showing 1-30 of 431 reviews
Helpful sales associates, nice layout, easy to navigate. Highly recommend this location!
Helpful sales associates, nice layout, easy to navigate. Highly recommend this location!
by
  • Verified Purchase
  • Recommended
Great location. Great service.
Great location. Great service.
by
  • Verified Purchase
  • Recommended
Sales associate at Customer service, Maureen, was very helpful!
Sales associate at Customer service, Maureen, was very helpful!
by
  • Verified Purchase
  • Recommended
I'm there at least 3 times. Everyone knows me and are very kind and helpful.
I'm there at least 3 times. Everyone knows me and are very kind and helpful.
by
  • Verified Purchase
  • Recommended
This store for me is head and shoulders above their competition when it comes to the availability...
This store for me is head and shoulders above their competition when it comes to the availability of a wide selection of items that are needed for almost any kind of task. Also, the employees a this store almost always take whatever time is needed to endure that the customer has exactly what they need for the job at hand.
by
  • Verified Purchase
  • Recommended
Employee's are unhelpful and rude. Was given the wrong information of what they did and did not ...
Employee's are unhelpful and rude. Was given the wrong information of what they did and did not have in stock. Purchased the wrong leaf attachment for our zero turn lawnmower. When trying to return and get the correct one was waited on by two of the rudest employee's. The middle aged gentleman that I was unfortunate enough to have "help" me acted like my question's annoyed and agitated him. He kept repeating "I don't know" .."I don't know how long delivery takes" ..I don't know how much they are"... I left and made my $400 purchase somewhere else, where the employee's wer
by
    Excellent service, friendly employees.. They should get a raise.
    Excellent service, friendly employees.. They should get a raise.
    by
    • Verified Purchase
    • Recommended
    sometimes its extremely busy but the employees are ready and willing to help you and provide know...
    sometimes its extremely busy but the employees are ready and willing to help you and provide knowledgeable advice anytime you ask
    by
    • Verified Purchase
    • Recommended
    Got a kitchen and loved granite creations, Devon and chris were great and Tom jr.!
    Got a kitchen and loved granite creations, Devon and chris were great and Tom jr.!
    by
    • Verified Purchase
    • Recommended
    The cashiers Vicky and diane are incredibly rude. I hope for your sake you never have to experien...
    The cashiers Vicky and diane are incredibly rude. I hope for your sake you never have to experience their “customer service”
    by
    • Verified Purchase
    Nice store always clean with plenty of employees to help out
    Nice store always clean with plenty of employees to help out
    by
    • Verified Purchase
    • Recommended
    I spoke with a lady manager who was rude,snippy and very unprofessional!
    I spoke with a lady manager who was rude,snippy and very unprofessional!
    by
    • Verified Purchase
    I'm the type of guy that never asks for help, well today I needed help, I had to cut off the bras...
    I'm the type of guy that never asks for help, well today I needed help, I had to cut off the brass ring that holds in the cartridge for the shower control, turns out that part is pretty hard to find. I went to 2 local "mom and pop" places, in both places I had to ask for help, and both left me high and dry. Then I went to Home Depot, I was immediately assisted, by the kindest women working the plumbing section. She helped me locate the part and get my (only) bathroom running before Christmas.
    by
    • Verified Purchase
    • Recommended
    I like this store because everything is usually in the same location, so I do not have to wonder ...
    I like this store because everything is usually in the same location, so I do not have to wonder around looking for things. I shop here at least 4 to 5 times a week. Much easier than there neighbor!
    by
    • Verified Purchase
    • Recommended
    Employees from this store were extremely helpful & informative from customer service desk to sale...
    Employees from this store were extremely helpful & informative from customer service desk to sales associates.
    by
    • Verified Purchase
    • Recommended
    Very clean, never had issues with stock or items we bought from this store. The staff is friendly...
    Very clean, never had issues with stock or items we bought from this store. The staff is friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    On all visits this year, staff has been available, accommodating, and friendly. Thanks!
    On all visits this year, staff has been available, accommodating, and friendly. Thanks!
    by
    • Verified Purchase
    • Recommended
    Customer Service is not what it should be if they want to keep customers coming in. While they w...
    Customer Service is not what it should be if they want to keep customers coming in. While they were friendly IF you were acknowledged, finding someone who wanted to help was difficult.
    by
    • Verified Purchase
    Inform your employees at White Lake that although the marquis bear paint states it is guaranteed,...
    Inform your employees at White Lake that although the marquis bear paint states it is guaranteed, it is NOT if you have an older bear color not on the approved booklet and shows that on your computer when making it. If I would have known the hassle and embarrassment it caused, I would have changed the color. If you state one coat, it should be one coat, no exceptions. Again, thank Patsy #2710 in Dearborn Heights for her wonderful customer service in resolving my situation.
    by
    • Verified Purchase
    Most of the employees were very helpful, and the checkout person was very courteous and took time...
    Most of the employees were very helpful, and the checkout person was very courteous and took time to make sure we were helped to our car with the purchases we made. We are senior citizens and not always able to navigate large stores easily. But because of one young man in the tile department we were able to, with his help, find just what we needed.
    by
    • Verified Purchase
    • Recommended
    This store was clean and the employee help me find my product instead of going up and down every ...
    This store was clean and the employee help me find my product instead of going up and down every aisle.
    by
    • Verified Purchase
    • Recommended
    store is very clean and organized. Everyone is very helpful
    store is very clean and organized. Everyone is very helpful
    by
    • Verified Purchase
    • Recommended
    Well organized and stocked, with knowledgeable staff available.
    Well organized and stocked, with knowledgeable staff available.
    by
    • Verified Purchase
    • Recommended
    Awesome staff. Everyone we met was super knowledgeable and very helpful. A+ and a special thanks ...
    Awesome staff. Everyone we met was super knowledgeable and very helpful. A+ and a special thanks to the team in the appliance section: Bob, Andrew and this lady with a cool watch and light brown hair.
    by
    • Verified Purchase
    • Recommended
    So many store people on the floor. I never have to search up and down the aisles for a store asso...
    So many store people on the floor. I never have to search up and down the aisles for a store associate. This place is the best!
    by
    • Verified Purchase
    • Recommended
    This store is by far better than other home improvement stores. Great helpful employees and they ...
    This store is by far better than other home improvement stores. Great helpful employees and they have what I need on a daily basis. I can get in and get out easily in the morning with no hassle. The store knows me by name and values my business. Highly recommend using the White Lake Home Depot!
    by
    • Verified Purchase
    • Recommended
    Salesperson Melissa Fenchel was excellent. She made our shopping experience much easier. She was ...
    Salesperson Melissa Fenchel was excellent. She made our shopping experience much easier. She was very knowledgeable and friendly. Everything was in stock in the appliance dept. and great deals. Thanks Melissa for helping use with our purchase of a Washer & Dryer and dishwasher. Great Prices too.
    by
    • Verified Purchase
    • Recommended
    The employees were not willing to help. If you need anything during your shopping trip find a sho...
    The employees were not willing to help. If you need anything during your shopping trip find a short yellow ladder and get it yourself. Also make sure to not interrupt an employee on while they are using their cell phone.
    by
    • Verified Purchase
    Most of the employees at the White Lake Home Depot are great and they want to help us in our home...
    Most of the employees at the White Lake Home Depot are great and they want to help us in our home improvement needs. Home Depot prides itself on their employees and most are polite, friendly, and professional. If you have an issue with a rude employee they will address the issue, but you should always make them aware of the problem. Home Depot is necessary when doing any home improvement project and I believe the White Lake Home Depot works hard at being the best place to shop.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Chris K. in your White Lake, Michigan store was extremely helpful. He took his time to help me wi...
    Chris K. in your White Lake, Michigan store was extremely helpful. He took his time to help me with my specific needs in the lumber department.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Showing 1-30 of 431 reviews

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