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Internet # 313931016

Model # GLOMJA17S2B-10

Store SKU # 1005608692

1.7 cu. ft. Over the Range Microwave Oven in Stainless Steel

$253.52
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  • Stainless steel exterior ensures excellent durability
  • 300 CFM fan efficiently removes smoke and odor
  • Auto cook and auto reheat functions enable convenient use
  • View More Details

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Product Details

About This Product

Galanz thoughtful engineering has created a large capacity over-the-range microwave with a slim profile. Its generous 1.7 cu. ft. capacity is roomy enough for a 12 in. x 9 in. baking dish, making it perfect for family meals. Auto cook and Auto Reheat, with specific programs for pizza, meat, popcorn, beverage, veggies and potato is equipped with a special algorithm to ensure that your food is never under or overcooked.

Highlights

Product Information

Internet # 313931016

Model # GLOMJA17S2B-10

Store SKU # 1005608692

Specifications

Dimensions: H 16.88 in, W 29.88 in, D 17.3 in

Dimensions

Capacity of Microwave (cu. ft.)

1.7 cu. ft.

Cut-Out Front to Back Depth (in.)

14.6 in

Cut-Out Height (in.)

10.19 in

Cut-Out Left to Right Width (in.)

21.29 in

Depth With Door(s) Open 90 Degrees (in.)

38.77 in

Interior Depth (in.)

14.63 in

Interior Height (in.)

10.19 in

Interior Width (in.)

21.31 in

Product Depth (in.)

17.3 in

Product Height (in.)

16.88 in

Product Width (in.)

29.88 in

Details

Appliance Category

Microwave

Appliance Type

Over the Range Microwave

Color/Finish

Stainless Steel

Color/Finish Family

Stainless Steel

Door Swing/Style

Right to Left Swing

Exhaust Maximum CFM

300 CFM

Microwave Features

Auto-Touch Control Panel, One Touch Cooking, Removable Filter, Safety Lock, With Vent

Microwave Settings

Beverage, Defrost by Weight, Eco, Meat, Pizza, Popcorn, Reheat, Speed Defrost, Staged Cook, Start/ +30 Sec

Microwave Size

Large

Returnable

90-Day

Trim Kits Available

No

Vent Type

Convertible

Wattage (W)

1000 W

Warranty / Certifications

Certifications and Listings

FCC Listed, UL Certified

Manufacturer Warranty

1

Questions & Answers

How do I turn off Econ mode and make my clock display stay in
ByMar 14, 2024
1 Answer | 
Answer This Question

Thank you for your question. Please press and hold the ECO mode button and it should come back on. customer service team

By|Mar 14, 2024


    The handle broke off after two years of use. I contacted Galanz who gave me Adco's phone for parts but Galanz does not provide this replacement part. So now I have a microwave with out a handle and no solution.
    ByApr 5, 2023
    1 Answer | 
    Answer This Question

    We value you as a customer and we're sorry to hear that you are experiencing this issue. Unfortunately, we are not able to research your specific situation in this forum. We do offer multiple channels to contact customer service by phone 800-562-0738, email customerservice@galanzamericas.com, service.warranty@galanz.com or via chat directly through our website www.galanz.com so we encourage you to try an alternative option. We appreciate all feedback, and we are constantly striving to improve the customer experience!

    By|Apr 14, 2023


      Can u put aluminum foil on baking rack
      ByFeb 10, 2023
      1 Answer | 
      Answer This Question

      Hello, Use as shielding only. Small, smooth pieces can be used to cover thin parts of meat or poultry to prevent overcooking. Arcing can occur if the foil is wrinkled or too close to oven walls. The foil should be at least 1 inch (2.5 cm) away from oven walls.

      By|Feb 13, 2023


        Unit just stopped working
        BySep 24, 2022
        1 Answer | 
        Answer This Question

        We value you as a customer and we're sorry to hear that you are experiencing this issue. For support with obtaining a resolution, please contact our warranty service team at 1-800-562-0738 or via email at service.warranty@galanz.com to generate a reference number for your claim. Galanz Customer Service Team

        By|Oct 28, 2023


          I do NOT have a cabinet over my stove can this be mounted to the wall with a microvisor added as well?
          ByAug 21, 2022
          3 Answers | 
          Answer This Question

          The top mounts down thru the bottom of cabinet. If you could devise something to hold top of unit in place it would be possible otherwise No

          By|Aug 28, 2022

            another way would be to put the unit on a shelf or rack and this would work also this unit exhausts air from the top so that is another problem to solve

            By|Aug 28, 2022

              We genuinely value all customer inquiries, and we will do our best to provide the service you deserve! There are brackets included that will allow the unit to be mounted directly to the wall. Galanz Customer Service Team

              By|Aug 26, 2022


                What is the height dimension? I see a few different numbers.
                ByAug 3, 2022
                1 Answer | 
                Answer This Question

                We genuinely value all customer inquiries, and we will do our best to provide the service you deserve! The unit is approximately 17.4 inches in height. Galanz Customer Service Team

                By|Oct 17, 2022


                  Does it have a light under the microwave?
                  ByJan 1, 2022
                  6 Answers | 
                  Answer This Question

                  Yes it does have a light under it. It cooks food very well  the downside of this microwave it is extremely loud

                  By|Dec 4, 2023

                    (1)

                    Yes

                    By|Dec 4, 2023

                      (1)

                      Yes it has a light

                      By|Jan 3, 2022

                        yes

                        By|Jan 5, 2022

                          Yes

                          By|Jan 5, 2022

                            The Galanz 1.7 cu. ft over the range microwave has two LED bulbs on the underside to help illuminate the stove top. For additional questions, please contact our customer service team at 1-855-666-4477

                            By|Jan 27, 2022


                              Effective exhaust fan?
                              BySep 5, 2021
                              2 Answers | 
                              Answer This Question

                              Seems to work great.

                              By|Jul 6, 2022

                                The Galanz 19 cu ft. Over the Range microwave has a max venting speed of 300 CFM. To know if this is right for you, recommended venting is 1 CFM per 100 BTU. So a 10,000 BTU stove needs at least 100 CFM. The Galanz OTR is capable of handling exhaust up to 30,000 BTU. For additional questions, please contact Galanz Americas at customerservice@galanzamericas.com or 1-800-562-0738.

                                By|Jan 9, 2022

                                  (1)

                                  Viewing 1-8 of 15

                                  Customer Reviews

                                  3.8 out of 5

                                  • 3.8 out of 82 reviews
                                  • 67% recommend this product
                                  Filter by:
                                  Showing 1-10 of 82 reviews
                                  Easy Install
                                  [This review was collected as part of a promotion.] The Galanz over the range microwave is the perfect addition to our kitchen. I installed this as a replacement for my older over the range microwave. Upon opening, the microwave is very nice - plus it was packaged very well. On to the installation. It actually took me longer to figure out how to remove my older one then it took to install this one. It was truly a breeze. Once installed, the microwave worked like a charm. The stainless steel and back are sleek and fit in well with my other appliances. The space inside is very large. The microwave heats food well. There are one touch settings for cooking food as well as other features including the ability to turn off the turntable and safety lock. This microwave works well and I would recommend.
                                  by
                                    • Recommended
                                    Great addition to my kitchen!!
                                    [This review was collected as part of a promotion.] We replaced our old microwave with this one about a month ago. The stainless steel design and the modern look really went well with our kitchen. The long handle makes it really convenient to use. The buttons and programs are easy to use as well. Packaging and installation items/instructions were pretty good. Cooking and warming food has been a joy with this microwave. Highly recommended!
                                    by
                                      • Recommended
                                      Changing the Power Level
                                      Per the user's manual, "You can change the power level by pressing 'Power Level,' and changing the power level (0-10)." There is NO power level button.
                                      by
                                      Response from Customer Care TeamDec 6, 2024
                                      We apologize that you have experienced issues with your product, and we are disappointed that our customer service team has not been able to provide a resolution. We understand that everyone's needs are unique, and we want to ensure that you are satisfied with your purchase. If this product does not meet your expectations, we offer a wide variety of appliances that may better suit your needs in the future. Please do not hesitate to explore our selection and let us know how we can assist you in finding something else that you will love.
                                        • Recommended
                                        No spare parts
                                        Do not buy this microwave. They are cheaply made, and the company does not provide replacement parts. In my case the handle broke (only held on be 2 flimsy plastic connectors). When I contacted customer support their response was “Unfortunately, the microwave door handles are not replaceable. Kindly have the customer to replace the unit as we do not provide handles as a separate part.” In fact, the handle is easily detached by removing a few screws. I was able to epoxy the broken connectors, but very frustrated at this company’s attitude toward customer support.
                                        by
                                        Response from Galanz Care TeamJan 10, 2024
                                        We apologize that you are not satisfied with the materials used in this product. We take pride in our product quality, and we are disappointed to hear that we did not meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our products. If you have any further concerns, please do not hesitate to reach out to us.
                                          1 found this review helpful
                                          It makes food hot but the design is awful
                                          Awful. There are "programs" for specific food types. Each one requires a number for the quantity of food, and each one uses a different unit, e.g., "1" means 4 oz of butter, 1.7 oz of popcorn, 1 oz of potato, or 7 fl oz of beverage. There's no cheat sheet inside the door. The manual says there's a Power Level button, but there isn't. It beeps more than any microwave I've ever used, and there's no way to disable it. The clock gains several minutes per month, again, with no way to disable it.
                                          by
                                          Response from Galanz Care TeamDec 1, 2023
                                          We apologize that this product did not meet your expectations. We understand that everyone's needs are unique, and we offer a wide variety of appliances that may better suit your needs in the future. Please do not hesitate to explore our selection and find something else that you love.
                                            Don't like
                                            We have not been happy with this microwave it's very confusing.. If you use the timer it makes one very low sound beat that you cannot hear unless you're standing right next to it..
                                            by
                                            Response from Galanz Care TeamAug 22, 2023
                                            We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
                                              Worst microwave I have ever owned.
                                              If you enjoy cold food, a clock that you have to re-set every week and glitches then this is for you. This appliance provides cold and extremely uneven heated food even after 3 -5 minutes of heating. The clock loses nearly 2 minutes a week. So you have to constantly re-set it. And on many occasions we had glitches that cause erratic operation including "fake" cooking of your food. You will need to get a protection plan or instead buy a different microwave for the difference in price.
                                              by
                                              Response from Galanz Care TeamAug 22, 2023
                                              We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
                                                You get what you pay for
                                                This came with our home and was newly installed when we moved in. In less than a year, its door handle broke which we fixed using superglue but not without having to do some disassembly. Now, its door latch recently broke and needs to be replaced. Otherwise, it functions as expected, but I wouldn't purchase it again and would invest in a different model with higher quality build. It's not worth the nuisance.
                                                by
                                                Response from Galanz Care TeamMay 3, 2023
                                                Hello John,

                                                We are very sorry to hear that you are having issues with your product. If your product is still with-in the one-year warranty period, we may be able to offer some solutions for you. We do offer multiple channels to contact customer service by phone 800-562-0738, email customerservice@galanzamericas.com, service.warranty@galanz.com or via chat directly through our website www.galanz.com so we encourage you to try an alternative option. We appreciate all feedback, and we are constantly striving to improve the customer experience!
                                                  Just OK!
                                                  You will feel like a programmer just to do simple things, the LED light is not bright enough, the front panel is very dark and hard to read have to turn on all the kitchen lights to see. So far seems to cook OK. I don't think I would buy again but the price is good.
                                                  by
                                                  • Verified Purchase
                                                  missing plate and filter...
                                                  missing plate and filter
                                                  by
                                                  Response from Galanz Care TeamOct 21, 2022
                                                  We value you as a customer and we're sorry to hear that you are experiencing this issue. The part is available through our vendor and service partner. Please contact our customer service team at 1-800-562-0738 or via email at customerservice@galanzamericas.com to place an order. Galanz Customer Service Team
                                                  • Verified Purchase
                                                  Showing 1-10 of 82 reviews

                                                  1.7 cu. ft. Over the Range Microwave Oven in Stainless Steel

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                                                  Home Depot Over The Range Microwave Delivery & Installation
                                                  This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Over The Range Microwave Oven from The Home Depot.