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Internet # 318461620

Model # LW1222ERSM

Store SKU # 1006876066

12,000 BTU 115V Window Air Conditioner Cools 550 sq. ft. with and Remote in White

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  • Cools medium rooms up to 550 sq. ft. (22' x 25’ size)
  • Works with LG ThinQ, Alexa and Google Assistant
  • 3 Cooling & 3 Fan Speeds with Auto Cool
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Product Details

About This Product

The LG LW1222ERSM is not only cool, it's Smart. Cool your home from anywhere using LG ThinQ technology to control your air conditioner with your phone or use with Alexa and Hey Google to have control with the sound of your voice. This quiet unit is ideal for cooling medium rooms up to 550 sq. ft. The unit has 3 cooling and fan speeds and a 24-hour timer to create a cooling schedule. 4-way air deflection lets the flow of air be directed where it's needed most whether cooling, dehumidifying or just circulating air. If there is a power outage, the auto restart feature will automatically turn your unit back on when power is restored. Other features include a remote control, easy window installation kit, slide-out (washable) filter and a check filter alert.

Highlights

Product Information

Internet # 318461620

Model # LW1222ERSM

Store SKU # 1006876066

Specifications

Dimensions: H 15 in, W 23.63 in, D 21.19 in

Dimensions

Product Depth (in.)

21.19 in

Product Height (in.)

15 in

Product Width (in.)

23.63 in

Window opening maximum height (in.)

16 in

Window opening maximum width (in.)

39 in

Window opening minimum height (in.)

16 in

Window opening minimum width (in.)

27 in

Details

Air Conditioner Features

Adjustable Humidistat, Automatic Shutoff, Filter Light Reminder, Overload Protection, Self-Diagnostic Tools, Timer, Wireless

Appliance Category

A/Cs and Fans

Appliance Series

Not Applicable

BTU Cooling Rating (ASHRAE)

12000 BTU

BTU Cooling Rating (DOE SACC)

12000 BTU

BTU Heat Rating

No Heat

Color Family

White

Coverage Area (Sq.Ft)

550 Sq.Ft

Decibel (Sound) Rating

52 dBA

Heater Included

Without Heater

Included

Remote Control, Window Panels

Number of Cool Settings

3

Number of Fan Speeds

3 Speeds

Plug Type

Parallel

Power Options

Plug-in

Refrigerant Compatibility

R-32

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

7-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Voice Control Hub Required

No Hub Required for Voice Control

Voltage (volts)

115

Wattage (watts)

990

Window Type

Double Hung

Works With

Alexa, Google, SmartThinQ

Warranty / Certifications

Certifications and Listings

UL Certified

Manufacturer Warranty

1 year parts and labor

Questions & Answers

The filter light is staying on even though I cleaned it
ByAug 9, 2026
1 Answer | 
Answer This Question

Hello, Missy! Thank you for sharing your question with us about the LG Window Air-Conditioner (LW1223ERSM). For this model, if the filter light stays on after cleaning, you’ll need to manually reset the timer: • To do this, press and hold both the Temperature Up (^) and Temperature Down (v) arrow buttons on the control panel at the same time for about 3 seconds until the light turns off. This step clears the reminder and confirms that the filter maintenance has been completed. You can explore the full feature list and support details here: https://www.homedepot.com/p/LG-12-000-BTU-115-Volt-Window-Air-Conditioner-Unit-Cools-550-sq-ft-with-Wi-Fi-Remote-Dehumidifier-and-in-White-LW1223ERSM/322847858. Should the issue persist, it may indicate a sensor or control board concern that requires service. For further guidance or to arrange support, please email us at lgdigitalcare@lg.sprinklrsupport.com — we’re always ready to assist. — Avril

By|Aug 11, 2026


    What is the lowest temperature setting? I am looking for AC that goes down to 60.
    ByAug 2, 2026
    1 Answer | 
    Answer This Question

    The thermostat for the LG 12,000 BTU 115-Volt Window Air Conditioner Unit Cools 550 sq. Ft. with Wi-Fi, Remote, Dehumidifier, in White, Model # LW1223ERSM, can be set between 60°F–86°F (16°C–30°C). However, neither this air conditioner nor any other window air conditioner, regardless of brand or manufacturer, will rarely reach 60°F under standard summer conditions. Residential air conditioners are engineered to lower indoor temperatures by a maximum of 15°F to 25°F below the outdoor temperature. Setting the thermostat to 60°F does not make the unit cool faster; it simply tells the compressor to run continuously, which faces physical and mechanical limitations. This is commonly known as the 20-Degree Rule. Continuous cooling below 68°F freezes condensation on the evaporator coils. HVAC industry experts recommend keeping your setting between 72°F and 78°F. This range balances human comfort, keeps electricity bills manageable, and prevents your system from burning out prematurely...^Ivan.

    By|Aug 3, 2026


      can this AC be installed in a wall rather than window?
      ByJul 29, 2026
      1 Answer | 
      Answer This Question

      The LG 12,000 BTU 115-Volt Window Air Conditioner Unit Cools 550 sq. Ft. with Wi-Fi, Remote, Dehumidifier, in White, Model # LW1223ERSM is a WINDOW AIR CONDITIONER, and as such, a standard single-hung or double-hung window is required for proper installation. Non-window installations, including using sleeves or wall openings, and other installation methods are not recommended...^Ivan.

      By|Jul 30, 2026


        What is the part number for a replacement filter for the 12,000 model?
        ByJul 20, 2026
        1 Answer | 
        Answer This Question

        The part number for the replacement air filter for the LG 12,000 BTU 115-Volt Window Air Conditioner Unit Cools 550 sq. Ft. with Wi-Fi, Remote, Dehumidifier in White, Model # LW1223ERSM, is Part # ADQ75802503. The filter is currently out of stock until 08/13/2026, or in 23 days...^Ivan

        By|Jul 23, 2026

          (1)

          What is the AMP rating? LG LW1214ER
          ByJul 2, 2026
          1 Answer | 
          Answer This Question

          Hello, Bobby! Thank you for sharing your question to us about the LG Window Air-Conditioner (LW1223ERSM). Both units LG Window Air-Conditioner (LW1223ERSM) and LW1214ER have a rated cooling amperage of 9.8 Amps and require a standard 115‑volt electrical outlet with a 15‑amp plug. For safe operation, we recommend connecting them to a dedicated circuit and avoiding extension cords. You can explore the full feature list and support details here: https://www.homedepot.com/p/LG-12-000-BTU-115-Volt-Window-Air-Conditioner-Unit-Cools-550-sq-ft-with-Wi-Fi-Remote-Dehumidifier-and-in-White-LW1223ERSM/322847858. If you’d like more guidance on installation or electrical setup, please email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril

          By|Jul 7, 2026


            What are the outside dimensions? Does be it have a vent hose?
            ByJun 13, 2026
            1 Answer | 
            Answer This Question

            Hi there, Shelly! Thank you for sharing your question to us about the LG Window Air-Conditioner (LW1223ERSM). The LG LW1223ERSM has outside dimensions of 15" H × 23.63" W × 22.33" D, also this model also does not use a vent hose—window units exhaust heat directly through the exterior‑facing vents once installed in the window. You can explore the full feature list and support details here: https://www.homedepot.com/p/LG-12-000-BTU-115-Volt-Window-Air-Conditioner-Unit-Cools-550-sq-ft-with-Wi-Fi-Remote-Dehumidifier-and-in-White-LW1223ERSM/322847858.. If you need more support, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril

            By|Jun 16, 2026


              Will it fit a casement window
              ByMay 20, 2026
              1 Answer | 
              Answer This Question

              Hi, there! Thank you for sharing your question to us about the LG Window Air-Conditioner (LW1223ERSM) is a standard window air conditioner, which means it is designed for double‑hung windows, not casement (side‑opening) windows. Casement windows open outward and don’t provide the vertical sash support this model requires for safe installation. You can explore the full feature list and support details here: https://www.homedepot.com/p/LG-12-000-BTU-115-Volt-Window-Air-Conditioner-Unit-Cools-550-sq-ft-with-Wi-Fi-Remote-Dehumidifier-and-in-White-LW1223ERSM/322847858. If you’d like help exploring alternative options or need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. - Avril

              By|May 26, 2026


                weight
                ByApr 17, 2026
                1 Answer | 
                Answer This Question

                The LG 12,000 BTU 115-Volt Window Air Conditioner Unit Cools 550 sq. Ft. with Wi-Fi, Remote, Dehumidifier in White, Model # LW1223ERSM, weighs 82 lbs...^Ivan.

                By|May 20, 2026

                  (1)

                  Viewing 1-8 of 201

                  Customer Reviews

                  4 out of 5

                  • 4 out of 1,352 reviews
                  • 73% recommend this product
                  Filter by:
                  Showing 1-10 of 1,352 reviews
                  Love this AC unit. Its been a long time since we bought an LG product, and I gotta say it does not disappoint, it's powerful, yet quiet, such a Huge difference , I was skeptical if this one would be able cool our Living room, dining room and kitchen, but has performed impressively. Easy to install, easy set up, simple controls. I did. Notice when the red light came on for the filter, after we cleaned it and put it back in the light stayed on. As I looked it up you need to use the app to reset it, we dont use a app, so just turn it off for 20 seconds then back on it goes out. Very pleased with its power and how quiet it is.
                  by
                  Works well once in place, but be prepared for a custom install.
                  Bought this two days ago to replace a window unit that no longer worked. It comes with installation directions but the pictures are pretty small so it took some study to figure them out. It's hard to overstate how poorly thought out the installation kit is. The guides for the curtain panels that snap onto the lower housing do not fit. Repeat, they do not fit. It's not you. I had to use a Dremel tool to grind part of them down because it was too large to fit into the channel in the underside of the housing. The install kit is designed with the assumption that you have a deep external window sill. I don't, so thankfully the old unit was installed with a piece of thin-gauge perforated angle iron with wire cables on either end that anchored to eye bolts screwed into the siding next to the window, otherwise I'd have had to engineer something so the unit didn't fall out. I also had to cut and fit a couple of pieces of wood so the unit would sit correctly. I used some rigid foam insulation on the exterior side to fill the gap between the unit and the windowsill. I would have expected an installation kit with more flexibility.
                  by
                    This GE air conditioner was easy assembling the side panel windows to attach to the unit. We chose this product because of its great reviews. It is loud running but i guess thats the norm these days. In video the setting is on low. This GE cooled our 20x20 room family within minutes. I gave it 4 stars bcuz of the loudness but 5 for efficiency.
                    by
                    • Verified Purchase
                    Piece of crap, don’t buy!!!
                    I bought the first one and paid my cousin to install it because I am disabled. Putting the first one together was miserable. The brackets that hold the lower curtain arms in place are made out of plastic and are supposed to clip in place. As other people have mentioned, the channel where the bracket is supposed to sit is not deep enough on one side so it won’t go in and as you’re trying to get it to go in, it breaks. This happened on the first one and on the second one I got after exchanging the first. Anyway my window is small enough so we just used the one curtain that had the bracket work. Since being installed we have had 4 hot and humid days and it is set to 60° and my room wouldn’t cool past 65°. Also it was more humid in my room than outside. I tried just having it on dry mode for hours and the humidity didn’t go down at all. I even thought maybe it was my thermometer but I changed it out for another one I had and it was still the same. So now I’m going to return this one and get a completely different brand. I even had an appliance technician check it out and he said it’s crap.
                    by
                    Response from LG Digital Customer CareJun 2, 2026
                    Hi, there. Thank you for sharing your experience with your LG Air Conditioner (LW1223ERSM) model. We understand how important it is to have an AC that installs securely and delivers strong cooling and dehumidifying, especially when you’ve already invested time, help, and multiple exchanges. For the bracket issue, this model's side-curtain channels perform best with a squared frame, a properly seated accordion panel, and aligned bracket tabs before applying pressure. Uneven channel depth may lead to panel shifting, complicating installation. For optimal cooling and humidity control, ensure the air conditioning unit is slightly angled downward toward the outside. Keep the filter clean to maintain airflow and efficiency. Seal the room tightly to prevent warm air from entering, which can reduce cooling effectiveness. For more guidance, visit https://www.youtube.com/watch?v=DpQBq2v8_5Q. If you’d like us to take a closer look at the unit’s performance or walk through additional steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG
                      1 found this review helpful
                      This customer chose to rate the product and not provide text.
                      by
                      Response from LG Digital Customer CareJul 10, 2025
                      Hi, Susan. It seems that our product, the LG Air Conditioner (LW1223ERSM) model, did not meet your overall needs and expectations. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth and seamless experience. We want to address any questions or concerns and find a way to make it right. For a more detailed review and tailored solutions, please reach out to us on social media @LGUSSupport. We’re ready to assist you and work towards resolving any concerns you have with your unit. ^Juvy LG
                      • Verified Purchase
                      Terrible quality
                      Very loud, very plastic, elements do not fit. Front plastic falls off very poor quality. I do not recommend, there are much better, better made than LG. Such poor quality sting is already encountered today.
                      by
                      Response from LG Digital Customer CareJun 24, 2025
                      Hi, Mario. Thank you for sharing your experience with us. We understand your concern about the noise level and the quality of the materials on your LG Air Conditioner (LW1223ERSM) model. We aim to offer top-notch products and ensure a smooth experience.

                      For the noise, check if the unit is on a flat surface, as an uneven placement can cause noise. You can find tips at https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-noises--20153142128768. Ensure filters and grills are properly secured. If the front plastic piece is loose, it may need adjustment, and we’re happy to assist.

                      We want to meet your expectations. Message us on social media @LGUSSupport for troubleshooting help and to improve your unit's functionality. ^Juvy LG
                        5 found this review helpful
                        Quality Control Lacking-Guides Are GARBAGE
                        Quality control was clearly off when these were made. I just bought an anticipating the heat wave coming up in my area and the lower guides will not hook in like they should why you may ask is because one side is properly punched out and the other side is not, and the divot is not deep enough to accommodate the guide. For the price of this, that’s some garbage.
                        by
                        Response from LG Digital Customer CareJun 22, 2025
                        Hi there, Red. Thank you for sharing your experience with us. We understand your inquiry regarding the installation guides on your LG window air conditioner model LW1223ERSM. It sounds like one of the lower guides is not fitting properly due to the punch-out not being fully formed. We recommend carefully inspecting the guide and gently adjusting the area to ensure it hooks in securely, but please avoid applying excessive force to prevent damage. If the issue persists or the guide appears defective, please send us a private message on Social Media @LGUSSupport with photos or details.
                        https://www.homedepot.com/p/LG-12-000-BTU-115V-Window-Air-Conditioner-Cools-550-sq-ft-with-Wi-Fi-Remote-Dehumidifier-and-in-White-LW1223ERSM/322847858
                        Our team will be happy to assist you further to find the best solution. We appreciate your patience and look forward to helping you get your unit installed smoothly. —Renzo LG
                          2 found this review helpful
                          Product was delivered damaged. Had to return for refund.
                          by
                          • Verified Purchase
                          Super duper product !! A great choice.
                          [This review was collected as part of a promotion.] Excellent unit. Replaced my similar BTU Frigidaire unit and WOW what a superior product! Better performance and output and better design. Plus has the LinQ app to control it when I am not at home. Very happy so far.
                          by
                          Response from LGJun 25, 2026
                          Hi, Margo! Thank you for the awesome feedback! Great to hear your LW1222ERSM Air conditioner is already proving to be a serious upgrade — stronger cooling, cleaner design, and the ThinQ app giving you control even when you’re away definitely make day‑to‑day use feel next‑level. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James
                            This was my first time installing a window unit and the process was not very complicated, the plastic accordion style seals seemed easy to break while attaching so I would advise installing those with care. I have been using this unit for about two weeks and have had no issues, it works well and is much quieter than expected. When selecting a window to place the air conditioner, the manual recommends a location that is not in direct sunlight, seems like an important detail that could easily be overlooked.
                            by
                            • Verified Purchase
                            3 found this review helpful
                            Showing 1-10 of 1,352 reviews