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Internet # 332459572

Model # Explorer 2000 v2

Store SKU # 1012707643

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2200W Rated/4400W Peak Portable Power Station Explorer 2000 v2 Push Button Start Battery Generator for Outdoors and Home

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  • Portable power station with 4400 peak watts/2200 running watts
  • RV and home backup with LiFePO4 battery power; 5-year warranty
  • Jackery explorer 2000 v2 unit offers emergency super charging
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Product Details

About This Product

Jackery, founded in California in 2012 with the vision of offering green energy to everyone, everywhere, has emerged as a trailblazer in the solar generator sector and a globally renowned top-seller. With the support of over 4 million users and the endorsement of 200 authoritative media and organizations worldwide, Jackery has solidified its reputation as a reliable industry leader. By introducing solar generators to the great outdoors, Jackery fulfills the power needs of nature enthusiasts, all while motivating them to embark on more sustainable explorations and adventures.

Highlights

  • Lightweight and compact 2kwh battery: the explorer 2000 v2, weighing only 395 lbs., is the lightest and smallest 2kwh lifepo4 battery available with a space utilization rate nearly doubled to 69%, this new version is designed for efficiency the direct integration of the battery cell into the bottom shell eliminates the need for a bracket, saving internal space and contributing to the product's compactness
  • Reliable charge shield 20: the explorer v2 (new version) features dual physical protections along with 62 mechanisms designed to ensure comprehensive safety both inside and out, providing you with peace of mind during energy usage additionally, the lifepo4 battery is built to last through an impressive 4000 charge cycles
  • Applicable to multiple scenarios: with 2042wh gigantic capacity, jackery explorer 2000 v2 (new version) is capable of powering heavy load devices up to 2200w/4400w peak such as air conditioners, sump pumps, refrigerators, drills, and angle grinders, satisfying all the power needs of blackout use or outdoor exploration
  • Unmatched cold-weather performance: the explorer V2, when paired with the jackery extreme guard carrying bag (sold separately), enhances its low-temperature performance, allowing for reliable use in environments as cold as -4 °f (-20 °c) this robust feature ensures that your power needs are met even in the harshest of cold conditions, making the explorer V2 an ideal companion for outdoor adventures and emergency preparedness in winter climates
  • Smart app control: easily manage your explorer 2000 V2 (new version) via wi-fi or bluetooth to monitor the remaining battery level and utilize other functions with the app customize multiple advanced settings to meet your individual needs, ensuring round-the-clock energy control
  • What you will get: 1x explorer 2000 V2, 1x ac charging cable, 1x user manual
  • 3, 2 (extended) warranty: 3-year standard warranty 2-year extended warranty to explorer 2000 V2 extended warranty will be applied automatically after registered from the official website
  • Click here for more information on Electronic Recycling Programs
  • Return Policy

Product Information

Internet # 332459572

Model # Explorer 2000 v2

Store SKU # 1012707643

Specifications

Dimensions

Product Length (in.)

13.2 in

Product Width (in.)

10.4 in

Details

Application

Campsite, Emergency Use, Job Site, RV, Tailgating

Battery Capacity (Wh)

2042

Features

Bluetooth, Low Battery Shutdown, On/Off Switch, Overload Protection, Short Circuit Protection, USB Port

Included

Cord Set

Number of Panels

0

Number of Receptacles

7

Number of Total Batteries Included

1

Operational Volume (dB)

30

Returnable

90-Day

Running Wattage

2200

Solar Panel Wattage

Generator Only

Start Type

Electric Switch, Push Button

Starting Wattage

4400

Warranty / Certifications

Manufacturer Warranty

5

Questions & Answers

How long to charge?
ByNov 10, 2025
1 Answer | 
Answer This Question

Hi! Charging time for the E2000 V2 depends on the power source: Wall Charging: 2 Hours Solar Charging (200W*2): 7.5 Hours Car Charging: 24 Hours For any other questions or guidance, please contact us: 📧 hello@jackery.com 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST)

By|Nov 18, 2025


    This is day 4 since delivery. It won't charge my iPhone or my freezer. Am I doing something wrong? There was no manual or instructions. I may have gotten a bad one.
    ByJul 14, 2025
    1 Answer | 
    Answer This Question

    Greetings! I appreciate your inquiry and am happy to assist you! It sounds like you're having trouble getting your portable power station to charge your devices. A user manual should have been included with your purchase. You can access the full product manual online for detailed instructions. Here are the steps to activate the outputs for charging your devices: Turn on the Main Power: Press the "Main Power Button." The working indicator light should turn on, and the LCD display will illuminate. Activate AC Output (for your freezer): Ensure the main power is on. Press the AC Button. The AC Output Power indicator light will turn on. You can now connect your freezer to the AC outlet. Activate DC/USB Output (for your iPhone): Ensure the main power is on. Press the DC/USB Button. The DC Output Power indicator light will turn on. You can now connect your iPhone to the USB-A, USB-C, or car charger ports. Troubleshooting Tips: Check the Display for Error Codes: The unit has fault codes (F0-FE) that may appear on the screen if there's an issue. If F8 appears, remove the load or unplug the charging plug. The product may recover on its own. If F9 appears, remove the load, and the product may recover on its own. If any other code appears, or if the issue persists after trying the steps above, it's best to contact customer support. You can find the full product manual here: https://images.thdstatic.com/catalog/pdfImages/6a/6aef8173-a4be-4a92-b4d3-2da077eb3867.pdf If you continue to experience problems, please contact Customer Support for further assistance. You can call 1-800-430-3376 or text “Support” to 38698. We truly value your business and look forward to the opportunity to serve you again in the future. Wishing you a fantastic day!

    By|Oct 10, 2025

      (4)

      It weighs 39.5 pounds not 395 pounds !!!!!! 39 point 5 jackery 2000 v2
      ByJun 20, 2025
      1 Answer | 
      Answer This Question

      Dear customer, You're absolutely right — and thank you for pointing that out! The correct weight of the Jackery Explorer 2000 v2 is 39.5 pounds, not 395 pounds. That would be one seriously heavy power station! We appreciate your sharp eye and sense of humor — we've shared your comment with our team to ensure all listings reflect accurate information. If you have any other questions or suggestions, feel free to reach out. We're here to help! Best regards, Jackery Customer Service Team 📩 hello@jackery.com | ☎️ +1-888-502-2236 (Weekdays 9 AM–5 PM PST)

      By|Sep 29, 2025

        (2)

        Don't have cell service here at home. Do I need cell service in order to operate this.
        ByApr 15, 2025
        1 Answer | 
        Answer This Question

        Dear customer, Thanks for your question! No, you do not need cell service to operate the unit. Jackery’s power stations can function completely offline and do not require a cellular connection for basic use. You can charge it, power your devices, and use all features without needing cell service. If the product includes smart features like app control, those would require a Wi-Fi or Bluetooth connection—but the core functions work independently. If you have any further questions, feel free to reach out to our customer service team — we’re always happy to help! Contact us: hello@jackery.com / +1-888-502-2236 (Weekdays 9 AM to 5 PM PST) Warm regards, Jackery Support Team

        By|Jun 19, 2025

          (1)

          How much run time for 2 cpaps with humidifier
          ByJan 27, 2025
          1 Answer | 
          Answer This Question

          Thank you for your recent inquiry with The Home Depot. Unfortunately, we don't have enough information to tell you exactly how long the Jackery Explorer 2000 v2 would run two CPAP machines with humidifiers. The product description does state that this power station has a 2042Wh capacity and 2200 running watts, which is enough to power many small appliances. For a more precise runtime estimate, we recommend checking the wattage requirements of your CPAP equipment and then contacting Jackery directly. Their contact information is available on the product page. We appreciate your business and look forward to serving you in the future.

          By|Feb 11, 2025


            Viewing 1-5 of 5

            Customer Reviews

            4.1 out of 5

            • 4.1 out of 8 reviews
            • 0% recommend this product
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            Showing 1-8 of 8 reviews
            I purchased one of these units two months ago, after purchasing I needed to resolve an issue and contacted Jackery customer service. I was surprised when I got a quick response, and the person assisting me was extremely courteous and my problem was resolved within one day. Excellent customer service to include follow-up emails to ensure issue was resolved. I purchased this with the intention of using for power outages, but have discovered these units can be used for much more. Anywhere where you need power and don't want to deal with extension cords, or worry about circuit overloads, these are great. I liked the first unit and the customer service so much, I have since purchased a second unit. I have used the units for two power outages and they performed as advertised. I also use these units several times a week for outdoor cooking appliances and other outdoor projects instead of a long extension cord. The usb ports also make charging devices very convenient. These units also charge quickly with the AC charging cord and charge as advertised with solar panels.
            by
            Nice works good. Was not familiar with the display at first was trying to figure out how to use the solar as the emergency charge or as the charge system and then I found on the lower left that either you plug into one tent and that will display an orange or the right side lower, right it will say solar. So this was helpful however the directions supplied were not clear, but after working with the product figured it out.
            by
            • Verified Purchase
            This is my 3rd Jackery, does everything it says. Helping sister out with having peace of mind at home with this one. Very well made, customer service is helpful too.
            by
            • Verified Purchase
            These things are big and heavy. Battery systems of this capacity are big and bulky. Still learning how to use it efficiently.
            by
            • Verified Purchase
            This customer chose to rate the product and not provide text.
            by
            • Verified Purchase
            This battery seems to discharge faster than my bioenno 30ah.
            by
            • Verified Purchase
            Just received this item. I have tested on various small appliances, coffee maker, toaster, fans etc. and a small refrigerator. all worked ok. I live in s.w. Florida which has many power outages due to storms. I am confident this power station will serve me well.
            by
            • Verified Purchase
            This customer chose to rate the product and not provide text.
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            • Verified Purchase
            Showing 1-8 of 8 reviews