4K Ultra-HD video streaming and virtual reality gaming
Capable of the fastest download speeds available
Supports IPv4 and IPv6 – the latest Internet standard
Product Details
Introducing the first DOCSIS 3.1 cable modem in the SURFboard lineup. The SURFboard SB8200 is a DOCSIS 3.1 modem - the newest technology being offered by cable providers. It is perfect for things like 4K Ultra-HD video streaming and Virtual Reality gaming. Plus, it has 2-Gigabit Ethernet ports! Today's connected home demands speeds far more powerful than ever. Power your home network with the SB8200 and get the fastest speeds and most reliable connection to the Internet. Own yours today and stop paying rental fees.
Capable of the fastest download speeds available from cable providers
DOCSIS 3.1 cable modem - the newest technology being offered by cable providers
32-download x 8-upload channels
Perfect for 4K Ultra-HD video streaming and virtual reality gaming
Ideal for Gigabit+ speed packages offered by cable providers
Two 1-Gigabit ethernet ports
Supports IPv4 and IPv6 internet browsing standards
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Specifications
Questions & Answers
9Questions
Q:does it work with verizon?
by|Jun 23, 2019
2 Answers
Answer This Question
A:Â No, it does not work with Verizon.
by|Jun 25, 2019
A:Â No, this Modem will not work with Verizon.
by|Jul 9, 2019
Q:Is it compatible with Xfinity?
by|Jul 19, 2018
2 Answers
Answer This Question
A:Â Yes this should work with Comcast Xfinity. But we always suggest contacting the provider directly to confirm with them.
by|Apr 10, 2019
1 found this answer helpful
A:Â Yes. You will save $7-11 a month by owning your own modem vs renting theirs. This modem DOES NOT include a wireless router. You will have to purchase one separately. I recommend the Asus RT-AC68U or the Netgear R7500v2 (they both cost ~$150).
by|Apr 10, 2019
1 found this answer helpful
Q:will this work with any router?
by|Jul 16, 2018
2 Answers
Answer This Question
A:Â Yes it will
by|Mar 16, 2019
A:Â Yes it will work will any router. This is the fastest modem.
by|Jul 16, 2018
Q:does this modem have a phone port
by|Jan 4, 2018
5 Answers
Answer This Question
A:Â No, this does not have an RJ11 port.
by|Apr 10, 2019
1 found this answer helpful
A:Â No
by|Apr 10, 2019
1 found this answer helpful
A:Â No
by|Apr 10, 2019
1 found this answer helpful
A:Â This unit have no telephone (RJ-11) port. It has two Ethernet (RJ-45) ports and one Co-axial connector port Female RG-59 for Broadband or Cable TV.
by|Apr 10, 2019
2 found this answer helpful
A:Â No, this modem has an Ethernet 1 port, Ethernet 2 port, Cable In, and power.
by|Apr 10, 2019
1 found this answer helpful
Showing 1-4 of 9
Customer Reviews
3.9 out of 5
(79)
3.9
out of 79 reviews
68%recommend this product
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Showing 1-10 of 79 reviews
May 24, 2021
Exelent device
This Wifi router is the best I got in my whole life using internet, I got a similar but was getting to slow, I called my internet provider and the technician told me was the wifi modem router, he recommend me to get a recent model so... I got this and I feel I'm flying with this device in the whole devices connected at the same time.
by
Recommended
Customer review from arris.com
Mar 30, 2021
Great router
[This review was collected as part of a promotion.] This was my first experience with Arris modems, and so far, I am pleased with it. The modem was very easy to set up; just follow instructions. It was ready in about 5-10 minutes. My internet connection has been stable, and my internet works all around the house. I had no problem connecting more than seven devices at the same time. The app that it comes with is straightforward to use. It allows you to change your router name and password. The best feature of all is the parental control that allows parents to shut off the internet on a kid's device after set hours.
I would definitely recommend it.
by
Recommended
Customer review from arris.com
Mar 27, 2021
Dual Purpose
[This review was collected as part of a promotion.] I recommend SURFboard SBG8300 Wi-Fi Cable Modem to anyone who needs a cable modem, wants to stop renting one, and who also needs a WiFi upgrade. This is a cable modem, and NOT for DSL or Satellite service. This DOCSIS 3.1 and has four 1-gigabit Ethernet ports, so it should be able to handle the higher speeds internet providers will make available in the future.
The Arris SURFboard SBG8300 comes with the modem, power adapter, ethernet cable, and a quick start guide.
I connected the modem to power and coaxial cable. Then I called my internet service provider so they could activate my service on the new modem. They asked me for the HFC MAC ID number for the modem. It is located on the bottom of the device, and it also is on the back page of the Arris quick start guide. This process only took a few minutes and the service was activated on my new modem. Next, I setup my WiFi connection since the SBG8300 is after all also an AC2350 wireless router.
To setup WiFi the guide instructs to download the Arris Surfboard Manager app. This setup guided me step by step. After the WiFi was configured, I connected my devices.
The Arris Surfboard Manager app, itself, has some nice features including: ability to edit your WiFi settings, check connected device list, a speed test, a WiFi spot meter, and parental controls.
The Arris Surfboard SBG8300 does double duty as a modem and as a wireless router. It may be best recommended for smaller homes utilizing fewer devices, but it is a solid device, for those who want to break free from modem rental fees, and have a good router that will grow as their service provider does.
by
Recommended
Customer review from arris.com
Mar 21, 2021
It’s Outstanding
[This review was collected as part of a promotion.] The SBG 8300 DOCSIS 3.1 Cable Modem and Wi-Fi Router by ARRIS has already exceeded my expectations! The overall speed of this cable modem/router is amazing! My wife and I both work from home and have been struggling with securing a dependable and high speed modem and we finally found with this ARRIS product! I highly recommend this ARRIS modem and Wi-Fi router!
by
Recommended
Customer review from arris.com
Dec 29, 2020
Constant resets to prevent jitter & packet loss
Have had problems with this modem since purchase. The issues seems to get worse with time or maybe I have become less patient. Modem works fine after reset for a period. Over time the jitter and packet loss becomes noticeable. With more time it becomes unbearable. Reset the modem and start the cycle all over again.
I have gone through the maddening cycle of replacing cables and lines. Cox support has done trouble shooting and sent a tech out. Both have told me the modem is probably deflective. Seems to be a persistent issue for many. If I only browsed the internet or streamed movies it would only be noticeable a bit and require a reset once a week or so. Since I FPS game it is terribly inconsistent and frustrating beyond belief.
by
Customer review from arris.com
Jan 8, 2020
Excellent!
Arris SBG8300 is an excellent device, fast and reliable. Since I purchased it I haven’t had any issues with my wifi. I highly recommended it!
by
Recommended
Customer review from arris.com
Sep 13, 2022
Please stop this order!!!
I do not want this device!!! You've made this whole process of cancelling a nightmare.
by
Verified Purchase
Customer review from shop.surfboard.com
Aug 18, 2022
Keeps Dropping Connection
I have had this SBG8300 for two years now and all this time it has continuously dropped connection and my streaming keeps buffering. I now find out that this model has a bad chipset which is causing these issues. I will return it for a refund
by
Customer review from arris.com
Jul 4, 2022
Router? Really?!?!
I bought this as I needed to upgrade my existing cable modem and router setup. I thought this was great as I didn't need two separate pieces. But then I find out that the "router" part would not allow you to change the router (default gateway) IP, would only allow for a /24 or /25 network and would not allow the DHCP range to be shut off. This wouldn't work as what it was giving me is not compatible to my current network setup and would have to reconfigure ALL of my currently static assigned devices. Back to the store it goes!! Since I couldn't get past this part I cannot say how the rest of it worked.
by
Customer review from arris.com
May 21, 2022
Fast but not stable setup.
It keeps downloading an incompatible software file. You can factory reset it but it will just download itself install again.
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