24 in. White Front Control Built-In Tall Tub Dishwasher with Triple Filter Wash System, 63 dBA

Mitchgalloway: Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, Amana_Digital@Amana.com, with your name, your user ID, Review ID Number, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Sincerely, Amanda Amana Social Care

Dear No name: Thank you for taking the time to write regarding your Dishwasher. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Dishwasher. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. Current dishwasher heating cycles have been cut short due to standards set by the Department of Energy. To overcome this, we recommend using rinse aid to help sheet off extra water. First, fill the compartment will rinse aid until full. Next, turn the dial under the rinse aid cap from 2 (the factory preset) to 5 or 6. This will allow the rinse aid to cover the dishes and form to the inside cabinet. Turn it back down after a few loads, and you will notice a big difference the amount of water in the unit and on the dishes. Dishwasher detergents have removed the phosphates from their formulas due to the government restrictions on its use. As the Department of Energy standards are forcing less energy and water usage, we manufacture units to accommodate and maintain their stringent regulations. This can cause the dishwasher to not clean as expected. There are a few suggestions that other customers have found helpful and will help your dishwasher perform as desired. Make sure the water heater is set to 120'F, as that is the best temperature to wash dishes in. Make sure the detergent is new, and has not been sitting for any length of time. Run the water in the sink right before starting the dishwasher. As current dishwashers will pull in water for a shorter time than your previous dishwasher, the water that comes in needs to be as hot as possible for better cleaning results. Clean out the bottom of the dishwasher to remove any food particles. You may want to run a vinegar rinse in the dishwasher to remove any food or mineral build up from the pump. Using distilled white vinegar, fill a bowl with one cup of vinegar, place in bottom of dishwasher, open side up in bottom rack, with dishwasher empty. This will help to get rid of any mineral or detergent build up, and allow the spray arm to spray evenly. Should you have other concerns you can contact us at Amana_Digital@Amana.com. We will need your user ID (No name) your Review ID number (85229719) and we will get back to you.

Hey Kitt, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q