omomom, Disconnect the top of the chain from the trip lever arm. Lift upper float with one hand and grasp guide rod thoroughly with other hand. Remove upper float by turning counter clockwise. You will hear two clicks. Slide rubber seal onto the top float and line up slots. Sincerely, your American Standard Consumer Connection Team
Debbie N, Are you by any chance using in tank cleaners in the tank? That will ruin the seals. If not, make sure that you have the slots lined up when replacing the new seal. If neither of these are the issue please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. One of our reps will be able to troubleshoot with you. Sincerely, your American Standard Consumer Connection Team
Andy_1, The seal should measure 4". The blue one is the correct seal. Sincerely, your American Standard Consumer Connection Team
Bmore, Yes, this is the exact seal you will want to use for the Champion tank. Sincerely, your American Standard Consumer Connection Team
shoff23, The nubs are supposed to be there. You will just need to force it. It won't break even though it seems like it would. Sincerely, your American Standard Consumer Connection Team
This might be the part if your toilet leaks into the toilet bowl after the tank has refilled. If it's leaking outside the toilet then one of the other seals needs replacing. Or replace them all if you've had the toilet for a long time.
Hello, Thank you for reaching out to the American Standard Consumer Connection Team. You may have the newer version of the champion flush valve, the top part will turn to unlock. If there is anything we can assist you in the future, please feel free to contact us at 1-855-815-0004 Monday – Friday, 8AM – 7PM EST or Saturday 10AM – 4PM and an American Standard Consumer Connection Advisor will be happy to assist you.
Bigtgmc, We have a video on youtube.com that shows how to change this seal now. I am attaching it for you. https://www.youtube.com/watch?v=SMb6M9h1xqg Sincerely, your American Standard Consumer Connection Team
Arla, . Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page and one of our reps will be able to order this for you under your warranty. Sincerely, your American Standard Consumer Connection Team
Ray3116, . Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. It is not normal for air bubbles to be around the seals at the bottom of the tank. One of our reps will be able to order parts for you. Sincerely, your American Standard Consumer Connection Team