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Internet #203182005

Model #2586.128ST.020

Store SKU #615356

Store SO SKU #1000400698

Champion 4 Max Tall Height 2-Piece HET 1.28 GPF Single Flush Elongated Toilet in White with Slow Close Seat

  • Slow close seat included with purchase
  • Industry-leading flush tower and trapway help prevent clogs
  • Tall height design for sitting/standing ease and comfort
  • See More Details

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Product Overview

The Champion 4 Max High Efficiency Single Flush Elongated toilet, is the undisputed leader in high performance toilets. With an exceptionally wide 2-3/8 in. trap way and 4 in. flush valve, it virtually eliminates clogged toilets for homeowners and call backs for plumbers. The Champion 4 will move a mass 70% larger than the industry standard. It achieves the highest bulk removal rating of 1000 g and will even flush a bucket of golf balls. Flush with confidence and invest in this superior performing toilet that delivers more when it counts.
  • Available exclusively at The Home Depot
  • 2-piece design features a separate tank and bowl
  • Elongated bowl for greater comfort
  • WaterSense certified high-efficiency design uses 1.28 GPF for significant water savings
  • Constructed with durable vitreous China for cleaner, long-lasting use
  • Champion 4 flushing system features a 4 in. piston action accelerator flush valve
  • Includes tank, bowl, trip-lever, seat with cover, speed connect tank-to-bowl coupling kit, bolt caps and wax ring
  • Toilet includes innovative telescoping slow close lid that completely conceals the toilet seat ring, creating a clean, sleek look that complements most bathroom styles
  • EverClean surface inhibits the growth of stain and odor-causing bacteria, mold and mildew
  • Elongated siphon action jetted bowl
  • Click here to learn more about Eco Options and Water Conservation

Info & Guides

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Specifications

Dimensions

Bowl Height without Seat (in.)
16.5
Flush Valve Size (in.)
4
Product Depth (in.)
30.25 in
Product Height (in.)
31.125 in
Product Width (in.)
17.375 in

Details

Bowl Height
Chair Height
Bowl/Seat Shape
Elongated
Color Family
White
Color/Finish
White
Commercial / Residential
Residential
Features
No Additional Features
Flushing Technology
Gravity Fed
Flushing Type
Single Flush
Gallons Per Flush
1.28
Handle Location
Left
Included
Complete Kit,Seat
MaP Performance Rating
1000
Material
Vitreous China
Mount Location
Floor Mount
Product Weight (lb.)
104 lb
Returnable
90-Day
Rough In Size
12 inch Rough In
Seat Front Type
Closed
Style
Minimalist,Modern
Toilet Type
Two-Piece
Trapway Diameter (in.)
2.12
Trip Lever Location
Left Front

Warranty / Certifications

Certifications and Listings
ADA Compliant
Manufacturer Warranty
Limited 10-year

Questions & Answers

528Questions23Answers

Hi. I'm a builder. which model toilet would my plumber get that's equal to the retail version Champion 4 Max 2586.128ST.020 ?

Asked by Guy M May 12, 2021
1
Answer

Guy M, For an equivalent to the 2586.128st.020 you would want to order 211AA.104.020. That is a right height, elongated, 1.28 gpf Champion. Sincerely, your American Standard Consumer Connection Team

Where can I purchase the Champion 4 Max Tall like this? We can't seem to find it anywhere.

Asked by KBaker February 3, 2021
2
Answers

Be thankful you have not purchased it. If you do research you will find that it has a manufacture flaw. It will not show up for 12 to 24 months but then it will develop a hairline crack in the tank. It will flood whatever area it is located in. Again this is a known manufacturing error. They will replace the toilet but will not pay for the damages you incur.

I can't figure out how to replace the flush seal flapper thing. Mine doesn't seem to have the thu...

Asked by John January 12, 2021
2
Answers

John, You will need to remove the black wing nut and lift off the green dome. Replace the blue seal. When putting the green dome back into place, be sure to line up the four slots on the bottom of it with the four slots on the bottom half of the flush valve that is still in the tank. Sincerely, your American Standard Consumer Connection Team

other colors? Linen? Bone?

Asked by 1American November 27, 2020
2
Answers

Hello, Thank you for reaching out to the American Standard Consumer Connection Team. This version is only available in white. If there is anything we can assist you in the future, please feel free to contact us at 1-855-815-0004 Monday – Friday, 8AM – 7PM EST or Saturday 10AM – 4PM and an American Standard Consumer Connection Advisor will be happy to assist you.

I just installed the Champion toilet---very easy installation.  However, it appears that the amount of water in the bowl is very low.  It seems to work fine.  What should the water level in the bowl look like?

Asked by October 29, 2020
1
Answer

Anonymous, Generally, the water spot is approximately 8 x 9. Make sure your water level is 1/2" below the overflow tube. Sincerely, your American Standard Consumer Connection Team

Max tall height means what, I cant find the bowl height as I want a tall one. Tks

Asked by GG October 25, 2020
5
Answers

GG, The Max is for our Champion toilet and the tall height refers to the height of the bowl which is 16.5" from the finished floor to the top of the bowl. Sincerely, your American Standard Consumer Connection Team

It appears this unit is no longer available. What is the recommended replacement?

Asked by Doug September 18, 2020
2
Answers

You should be able to buy an oem and replace the supplied.

Looking for a right hand tank is that available for this toilet and if so where do I get it

Asked by Triton August 20, 2020
3
Answers

Ferguson carries a good selection. George Morlan is retail.

What is HET and why is there a $20 difference between the two. Thanks for the help, r

Asked by RP August 17, 2020
2
Answers

High Efficiency Toilet (HET) uses just 1.28 gallons per flush, or 20% less water than standard toilets which is 1.6 gallons. As to price, I don't know probably the technology factor.

How big is the box

Asked by Lynne August 14, 2020
3
Answers

Big enough for a toilet to fit.

Champion 4 Max Tall Height 2-Piece HET 1.28 GPF Single Flush Elongated Toilet in White with Slow Close Seat - page 2

Customer Reviews

  • 4.2
    out of 1,914 reviews
  • 71% recommend this product
Filter by:
Showing 1-10 of 1,914 reviews
Buyer beware! Tank cracks!!!
DO NOT BUY!!! Tank will crack for no reason and will possibly flood your basement like ours and could ruin items in your house and your house in the middle of a stay at home order! This happened to us back in May of 2020 and the toilet hadn’t been used in well over a year and the water has been shut off since! That’s how rarely this bathroom gets used. I came on here to get my purchase/warranty information to see if I could get a replacement tank maybe, but now after seeing we aren’t alone, we will be replacing the toilet with a different brand! Obviously we can’t trust that the replacement tank won’t do the same thing! For such an expensive toilet I’m thoroughly disappointed! This cracked and ran for DAYS in our basement and the water ran into the adjacent bedroom and under our stairs ruining things stored in bankers boxes and empty boxes we had saved from small appliances and many other items that just had to be thrown out and we had to soak up water and dry the towels, and run fans for days due to being in the middle of the pandemic and not wanting to bring outsiders in. This could have been such an even bigger costly mess, but thankfully my daughter needed something in the basement, but I still will be dealing with for a very long time! Please please don’t buy this, whatever you do!
by Alena
Response from AmericanStandardBrandsApr 14, 2021
Alena,
2. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
1 person found this helpful
Good toilet, but.....
This was an experiment with new technology - small volume, rapid flushing. And it has turned out great, almost never requiring a second flush. But after around 20 months it started doing what the internet calls "phantom flushes", refilling every 45 minutes on its own. Within a couple months it got down to 8-10 minutes between refills and we were turning off the water supply between uses. I'd finally had enough. Looking closely at the attached pics shows what was happening. The old, light blue gasket had grown larger, compromising the seal. Internet research showed the problem to be easily fixed, unscrewing the thumb screw and replacing the flat, blue ring seal/gasket (and the o-ring around the thumb screw). Takes less than 10 minutes. Cost? About 6 bucks. Now my complaint: Why should I have to buy parts? The toilet comes with a 10 year warranty on mechanical parts, so it should be easy to get free repair parts, right? Nope. Called customer service 10-12 times over two weeks, different times of day, waiting on hold 45 minutes each time. Then I tried their online support. Been over a week now. No response. Like so many long known, good reputation companies, American Standard seems to have minimized (ignored) their customer support in an effort to squeeze out a few more bucks profit. This won't happen to me again.
by JimPeachley
5 people found this helpful
Beware - Crack and leak risk is real
The oft mentioned tank crack, consistently occurring at the handle site happened to us a few weeks ago. This unit was purchased in 2015 and it is a toilet that was rarely used. Be careful- the stakes are high if you have wood floors as we do. Now I have 2 toilets to buy
by CG
Response from AmericanStandardBrandsDec 16, 2020
CG,
2. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
6 people found this helpful
Not very happy
I bought two of these a few years ago when I renovated my bathrooms. Wanted something high with good capacity. Aside from have "phantom flush" issues (I changed the rings), I now see that the bowl actually cracked along the top (where seat goes). Tried calling, but after 30 minutes got tired of waiting to speak with a rep. Very disappointing!
by stick66
Response from AmericanStandardBrandsOct 12, 2020
I'm sorry to hear you have experienced a cracked bowl on your American Standard Champion 4 Max toilet. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you in order to get you a replacement bowl. Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team. AmericanStandard
6 people found this helpful
Second Thoughts
I really dislike this toilet. My first issue is the seat. When you sit on the seat your legs touch the rim. First, that's gross, second, it's cold. I sit on it sideways to avoid that. I guess the lid rests on the rim but ewww. I hate it. I don't really like the flush either. Small amounts of paper often don't flush. I have to check it every time. It is our downstairs toilet-for #1. I'd only use it for #2 in an emergency. So, I'm stuck with it....until it cracks. Waiting. I did give it 2 stars because it is attractive and the price was reasonable.
by SittingSideways
Response from AmericanStandardBrandsSep 25, 2020
I'm sorry to see you aren't completely satisfied with your American Standard Champion 4 Max toilet. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team. AmericanStandard
4 people found this helpful
Disappointed
we bought this toilet in 2016. It worked well. No issues at all until yesterday. my husband was going to the bathroom and he heard water dripping. He was looking for the source of the dripping and saw that the tank had cracked. Most of the water had dripped out of the tank throughout the day so not only do we have a broken toilet but our basement ceiling is nice and wet. Pretty disappointed in the whole situation.
by KMFECF
Response from AmericanStandardBrandsSep 25, 2020
I'm sorry to hear you have experienced a cracked tank on your American Standard Champion 4 toilet. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you in order to get you a replacement tank sent directly to you. Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team. AmericanStandard
7 people found this helpful
Tank cracked after 3 years
We bought 2 Champion 4 MAX toilets for our new house in December 2016 and they were installed in February 2017. On Saturday I found water on the floor and after looking at the toilet we could see the toilet tank cracked around the lever for no apparent reason. After looking on the internet I see many people are having this same problem. The toilet worked fine up to this time. Now I am concerned the same thing may happen to our other toilet when we are away from home.
by CB822
Tank cracked
I've had this product for a little over 3 years. Woke up this morning to a flooded bathroom. The tank is cracked right where the handle is. do not purchase. These toilets are defective!!!
by crackedtoilet
Response from American Standard Consumer Connection TeamAug 24, 2020
I'm sorry to hear that you have experienced a cracked tank. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you in order to get you a replacement tank. Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team.
Toilet bowl was defective, so were both replacements
I purchased this toilet in late 2018 at Home Depot and I am back looking for a replacement. I will not be buying another American Standard ever. The original toilet would drain almost completely upon flush. This is dangerous because if the water level is very low in the bowl and you do a full power flush the toilet will eject the bowl contents into your face and all over the bathroom (fun times). Thankfully I figured it out with water in the freshly installed toilet and never tried with anything else... When I contacted AS customer support they confirmed what I suspected, there was an internal flaw/crack/hole in the S curve of the integral pipe that was allowing the water to drain below the intended level after a flush had been completed and the bowl was supposed to be refilled. AS customer service sent me out a replacement bowl. The first bowl had clearly been a chipped return and the factory had shoddily slobbered some not quite color match epoxy on the chip. I emailed AS customer service with a picture and they sent me out another bowl. This bowl arrived in pristine outer packaging, but the inner box was crushed, and the bowl was also crushed into about 50 pieces. I emailed AS customer support pictures and they sent me out yet another bowl. This one appeared to work, but two years later and I am back to the same low water level problem in the bowl, and I think all the powerflushing has damaged the wax ring, so I am not looking forward to pulling the toilet and cleaning up that mess. I get that designing low flow toilets can be complex and challenging, but not catching a leaky toilet bowl at the factory is inexcusable and shipping a customer a shattered toilet, or a clearly chipped toilet is just lazy.
by WiseEngineer
Response from AmericanStandardBrandsAug 27, 2020
As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team. AmericanStandard
6 people found this helpful
We have two of these in our new summer cabin so when it came time to replace one of our home toil...
We have two of these in our new summer cabin so when it came time to replace one of our home toilets we had to get the same toilet. This is the best flushing toilet we've owned.
by Gegiles
Showing 1-10 of 1,914 reviews