|Connection size (in.)||3/8 In.||Extended Hose Length (in.)||35.5|
|Faucet Height (in.)||16.43||Spout Height (in.)||9.37|
|Cartridge Valve Type||Ceramic Disc Faucets||Color Family||Black|
|Color/Finish||Matte Black||Commercial / Residential||Residential|
|Deckplate Included||Deckplate Included||Faucet Hole Fit||1|
|Faucet Hole Spacing (in.)||No Spacing - Single Hole||Faucet Type||Pull Down|
|Features||No Additional Features||Finish Family||Matte Black|
|Flow rate (gallons per minute)||1.8||Included Components||All Mounting Hardware|
|Material||Metal||Mount Location||Deck Mount|
|Number of Faucet Handles||Single Handle||Returnable||90-Day|
|Sensor Activation||No Sensor||Spout Reach (in.)||8.68 in|
|Spout Swivel Type||180 Degree Spout Swivel||Style||Transitional|
|Certifications and Listings||ADA Compliant, ANSI Certified, ASME Certified, CSA Certified, NSF Certified||Manufacturer Warranty||Limited Lifetime|
A: Hello Priscilla, This could be caused by a couple of issues. Please contact us directly by clicking on the Contact Us link that is located at the bottom of our home page (www.americanstandard-us.com) or by calling in at 1-855-815-0004 M-F 8am-7pm EST. We will be happy to assist you with getting your issue resolved. Sincerely, Your American Standard Consumer Connection Team
A: Hello 28 Bob, Thank you for reaching out to American Standard. Please contact our wholesale/retail department at 1-800-442-1902 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Your American Standard Consumer Connection Team
A: Is something blocking it from retracting under the sink? The lead weight that pulls it down.must be free to move.
A: Hello Bbbb, Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Your American Standard Consumer Connection Team
A: It’s fidgety. If under sink storage obstructs the counterweight that can be the cause. There is a notch in the sprayer head that has to line up with the arm.
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