A: The flush valve that opens when flushing the toilet might a a piece of debris on the seal or the seal is warped. Check it for debris or improper seating.
A: California has different plumbing codes and restrictions
A: This is a question that only The Home Depot can answer, not a customer who purchased this item. It's really strange that The Home Depot would forward it to a customer who is in no way associated with the product availability policies of The Home Depot.
A: I live in socal and bought it about 18 mo ago no issue it just doesn't qualify for the rebate since it's a duel flush not a low flow, maybe that's why with the drought and all.
A: Doesn't meet California rules
A: Hi I can’t tell you at this time why you can’t buy this Toliet? I ordered my Toliet threw Home Depot & they delivered it too! All I can think of is that it’s out of stock! But you can be notified when they do come back in stock! I hope I help answer your question. Good Luck
A: Hello, Thank you for reaching out to American Standard. The seat that came with that toilet is the 5919C.001.020. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET and Saturday, 10AM - 4PM ET. Sincerely, Your American Standard Consumer Connection Team