400 Series 36 in. x 80 in. Forest Green Universal 3/4 Light Retractable Aluminum Storm Door with Nickel Hardware

🚨DO NOT buy this door! Andersen DOES NOT stand behind their product!🤬 This door is rarely used and disintegrated from the inside out. Called Anderson per response on my review (image attached). They said the door was manufactured in 2013 and is out of 10-year warranty. I explained I purchased the door in 2014 and the warranty should go by purchase date, NOT manufactured date. I don’t have receipt anymore and HD can’t pull records either so I screwed! Waste of my hard-earned money!!! 🤬 🤬 🤬

The wood core is already failing. It's as lousy as the larson door I took down. The hinge is also failing. I had to replace the failed closer bracket on the door jamb.

I bought the screen door because I thought it was an Anderson and Anderson had a good product I was wrong the door handles rusted out after just having it up for one year I called Anderson for a replacement and they told me it was just over a year and I would have to pay $82 for a replacement would only last a year don't see any sense buying this product its junk needs to be replaced now do not buy this door

I ordered this door at HD, and my pro contractor picked up and installed on my patio door. It started to degrade within two years. I haven’t been able to replace it financially and is in such bad shape. I’ve attached photos of its current state. I am throughly embarassed to invite company to enjoy my patio!

Do not buy Anderson Door. They rip you off. They will give you a replacement door, but charge you a fee of $103.00 (explanation was hard to understand) On top of that, you have to pay extra if you want to upgrade, you have to pay for your own disposal of old door and pay for installation again. This is not standing by your warranty. They should not be selling wood core doors, apparently it is a continuous problem with corrosion and the aluminum interacts with wood when moisture is present causing a chemical reaction.

After 2 years The door is garbage. See Pics. I contacted Anderson ( India) for the warranty. I forwarded pictures and registered the door with the serial number. I offered to send a copy of the receipt the next day. I found a receipt but it was sun bleached and not usable. I called the next day an talked to another "apologetic" agent who immediately spoke a mile a minute not to accept this claim. Even denied having the serial number that I registered the day before. I queried that if he looked up the serial number sale time period I could get my credit card statement linking the purchase to my Home depot store therefore proving I bought it there etc. No dice, he spoke a mile (not an understandable minute) to which I just wanted off the phone. Here's the pictures. It started rotting after 2 years and these pictures are at 3 years. We thought it was dirt. Its nearly holes now. This is a 120 pound $500 dollar installation job in the trash. They are so sorry it happened they cant even provide a good english speaker or make a phone call to verify a valid claim.

The door feels solid, is easy to install, but you MUST not install in area where it is subject to ANY MOISTURE. The particle board interior will swell up and the door will not fit opening after 6-8 months, within 18 months the aluminum will begin to corrode and look horrible. The bottom of the window frame allows moisture into the particle board interior.

The directions were very confusing. I am very pleased with the product

Although this door is beautiful and looks very nice after instal on the front of my house, the quality is lacking. Waited 3 mnths to install it when the weather warmed up after seeing the install would take approx 3 hrs then within an hr of having it up the window already fell in. Very dangerous. We have young kids and dogs who could easily be hurt. We’ve popped it back in place with a screwdriver but it continues to fall out, even with several layers of packing tape stuck to the door. Please make this right!!