Complete Security System Wireless Standard Surveillance Camera in Single Device in Black

Canary keeps removing features originally sold with their devices and then reselling them as part of a membership. Essential features like being able to download a video or share it. Their customer service is terrible and it feels like they count on customers giving up on problems rather than fixing them. There are comparable devices that do everything Canary does just as well and that are cheaper with no membership fees.

When I bought my canary for almost $200, I was able to view all movement that happened in front of the camera when I wasn't home for the last 7 days with no membership (membership would have extended the length of save time to 30 days). Canary changed its "free membership so that now you can only view 10 second clips no matter how long the actually length of movement occurs. This is not sufficient to be a reliable security camera and it's unfortunate that canary didn't take care of its customers when it's sales pitch was that no contract or monthly fee was required.

Great Pictures, but we now have to buy a Wi-Fi extender so that our Garage and Front Door cameras will work all the time.

Overall I enjoy this system for providing a sense of security to my household by letting me know if there is anything I should be aware of, such as movement when I'm not home. Knowing I have a near 180 degree view of my living room with audio is super useful. I also enjoy the Home Health readings, though it has its bugs (more to follow about this) The reasons for my lower score is as follows: 1) The setup process is terrible, you WILL have trouble setting up this product. I couldn't set it up via Bluetooth and was forced to use the included yellow audio cable to pair it... this process took several tries until it decided to pair. 2) When viewing the HomeHealth section of the app, it shows my air quality to be "Very Abnormal" almost 75% of the time, which concerns me, as I don't know if the unit is giving me buggy results or if I truly have bad air quality... also this feature is a tad confusing, as the 'contaminants' it detects can range from cooking odors to carbon monoxide, so the numbers can mean many different things.... 3)Finally, the integrations aren't up to par. It's great to be able to switch modes via the Wink or IFTTT app, but I can't view my camera? Sure, I'm able to switch modes automatically via these apps, but I can't view the camera feed, nor use motion as a trigger. If Arlo can pull this off, so can Canary In conclusion, the Canary itself is an awesome product, but be aware that the software and integrations aren't quite there yet...

I am so happy to have the Canary in my home. I feel so much safer and I have found that it works extremely well. It learns over time how people in the house come and go and the movement in the house, so the many alerts in the beginning decrease as you interact with the app by flagging video's and alerting the app that everything is fine. The camera is very sensitive so at first my cat was setting off the alerts like CRAZY! I was very impressed that it picked up such small movement! Since working with the app though, those alerts have slowed and I don't get 10 alerts during the night from my cat running around like crazy. The set-up was very easy and quick. I had it set up in less than 5 minutes. Once I set my location it also set emergency numbers which were my local police department, emergency medical services and the fire department! I was very grateful for that! You can also add the members in your home by clicking the plus in the app next to your picture and sending them an invite. Another great feature is that you can watch live what's going on in your home. So say you do get an alert and want to know what is happening, click Watch Live and there it is. I noticed a slight time lag, but I expected that. It is only a few second lag as to what is happening at the moment. The camera is a 1080p HD camera with a 147° angle lens and has night vision and motion detection. The camera quality is quite impressive for the small device that it is (6 inches high, 3 inches around). Along with a great camera it has a high quality microphone and a built in speaker. There is a 90+ dB siren as well that you can set off from the app. The Canary also tells you the temperature, humidity and air quality of your home, which I find pretty useful. I am glad to know the air quality in my home is very good and know when to turn on my AC because it is getting humid in the house. I am so happy they have come up with a security system for those of us who live in apartments! I am a worrier and this has helped give me peace of mind with no monthly fee's! It is very affordable and so worth my family's safety. *I received this product free for testing and review purposes. All opinions are 100% my own.

The problem is the camera losses connectivity way too often. Once or twice a week!! There’s nothing going on with the internet… Alexa and thermostat are connected! Try to get customer service? 24-48hours later they say… more like 2-4 days later.. in my experience Night vision is very grainy and you’re unable to identify who’s there in your home!! Total waste of money! We purchased Arlo… works great

Canary has very bad billing practices. They send an email to remind you that your subscription is coming due. What they do not tell you is the cost of that renewal. In my case it was over $400 USD. Then after they take the automated payment, if you want to change your plan or cancel you get the sorry we have your money and we dont care anymore see you next year. Customer service is prompt and consistent to tell you it's your fault for not checking your account for changes.

If you're reading this, do yourself a favor - find another solution. Customer of 6 years. The hardware itself worked ok. Video quality not great, but also not terrible. Only real issue is sometimes has issues connecting form phone. But the one time i needed support after 6 years of being a paying customer, they metaphorically ran me over and left me like roadkill.

Canary changes features and plans all the time. They offer terrible customer service and they don’t offer updates on hardware. They haven’t released new equipment in years! Don’t go with them!

DO NOT BUY Canary Cameras! They are thieves require a paid subscription and then they won't refund you when they won't connect and are useless! Mine stopped working, when I noticed they had charged my credit card, I called and they flat out refused to refund my yearly contract. I called after only FIVE days and they said a refund was against their policy!