Hello hta395,
Thank you for choosing a Classic Accessories product and for submitting this review. We are sorry to learn of your experience. Our manufacturer’s warranty covers any defect in material or workmanship within the warranty period, so we encourage you to check and see if your purchase is within the warranty period. If it is, we will gladly replace your product.
The quickest and easiest way to file a warranty claim is to visit our website at classicaccessories.com/warranty, then click on Submit an Online Claim option. Follow the easy, step by step instructions to complete the claim form. Thanks again, and we look forward to providing warranty assistance.