HP22 2,800 sq. ft. EPA Certified Pellet Stove with Auto Ignition and Stainless Steel Trim in Carbon Black

I purchased the HP22SS from HD Dec 2019 and installed in Jan 21 . The only problems I have had was forgetting to clean per instructions , and a cracked burn pot , ComfortBilt sent a new one . If I was to order today I would consider the newer model with the larger hopper . Yes , I would buy again

Works great and is quiet.

I love the stove. Has 6 temperature settings and usually run on 2 to keep my club room very comfortable.

The stove arrived in good shape and was easy to install, replacing another pellet stove but I advise that it is best to watch all the utube videos to clarify operation and maintenance. The stove heats a large space quite easily. We are very pleased with its performance.

The stove puts out a lot of heat, be prepared for it to eat a lot of pellets ( anywhere from 2-3 bags a day if it’s in the single digits it was advertised to heat up to 2800 square feet but won’t even heat my 2350 sqaure feet above 64 degrees when it’s in the single digits outside

First one didn't work. I called the factory and they said it was a factory defect. They sent me another one and it had the same problem. I had them pick it up and gave me a refund and I bought another brand. As far as I'm concerned, Comfortbilt is a waste of money.

I am giving this a two star for the two good things about this product. It's a easy start and it burns clean, barely no ashes in the tray. Overall, I am not pleased with this stove. I purchased it in November, our old dear stove had it's last run so we had to get this because it says it's good. Now it's in the middle of winter and this is our primary source of heat. After two months of use, it starts to break down!! It won't feed or it won't ignite. We consulted the technical team at Comfortbilt which is not a 24/7 access, they helped us with the problem but there are days when it works fine and some nights you wake up in the morning freezing because the stove is dead! It beeps so loud and the controls are not user friendly. I don't have trouble reading instruction but there's no way someone can pinpoint what's wrong with the item from the diagnosis window. They recommended we call local dealer but local dealer don't cover our area and if they do, it will cost us at least $300 for them to come out! This thing weighs like a ton and it's not easy to move. It takes a village. I have no idea how I can solve this ongoing issue (sad face). I hope someone will reach out to us with info on how we can take care of these problem.

The directions for the stove are inadequate. Setting it up and learning to operate the stove took several phone calls to customer service. The stove heats well for about 12 hours. It is not a consistent source of heat as it seems to have some kind of electronic shut off that sets an alarm for low temperature then the stove shuts off. After it cools off it restarts but you must be home to restart it. It works well as a secondary heat source for when you are home. It is easy to clean. Customer Service has been very helpful but the directions that come with the stove should be improved.

Rating provided by a verified purchaser