Greetings, Please contact Customer Service Monday thru Friday from 8am to 8pm EDT and we will help you in processing your warranty claim. Thanks for your query! 1-800-560-4667 | https://www.coolaroousa.com/questions
Is perfect that's why I bought two. My patio furniture doesn't get wet anymore.
Yes, it can be mounted just like a typical roller shade whether flat against a wall/beam or inside a frame.
Yes they can be replaced. Here is a link to the Cooleroo website. https://www.coolaroousa.com/category/replacement-parts
All the parts, with matching colors, are listed online at Coolaroo.com. Be sure to order either the right or left crank, depending on whichever your broken part is.
Yes. Custom sizes can be ordered via your local Home Depot location. Call your local Home Depot to have them place the order.
The roller has a round pin on one side and a keyed peg on the other (where the rolling mechanism goes. The brackets are L-shaped steel pieces which you mount to the wall, eave, etc. On the inside of the left bracket is a round plastic piece attached to the bracket with a slot in it to accept the pin of the roller. within the slot is a "clip" arrangement which keeps the pin from rolling back out.
Greetings, There are twenty six colors available to our custom order program available in your local Home Depot's Home Décor department. Thanks for your query! 1-800-560-4667 | https://www.coolaroousa.com/questions
The short answer is, "Yes". Coolaroo makes shades in numerous sizes and colors, most of which should be available at your local Home Depot Store. BUT the shades are made only in even numbers, i.e. 4, 6, 8 feet, etc.
No. 48 or 72 inch is the closest