20V MAX Brushless Cordless Battery Powered String Trimmer Kit with (1) 5Ah Battery & Charger

I have many Dewalt tools, and have always been happy. This is the first one we were disappointed in. The string would not advance. I was hopelessly overlapped on itself and I could not untangle it.

This is the most p--- poor excuse for outdoor equipment not to mention the trimmer market. This thing needs constant cleaning, it ne we bumps properly, it has improper balance if you use lass than a 5ah battery, it requires tools to clean and string, if you tighten (by hand) the stringer head it will lock up and render the product useless. I'm literally switching to milwaukee over this product and the pole saw that leaks chain oil right out the box, it was like 2016 when they released this product, no one has a more difficult setup than this product. I've owned and talked up dewalt in the hvac trade for over a decade, their outdoor products are inexcusable trash.

Shame on you Home Depot. I had to wait a week to get after I was told delivery would be same day. You sent me an old used dirty trimmer. My recommendations are to open box on all items purchased from Home Depot as they do not verify their returns.

Works great lots of power very convenient with the folding handle to store

I have been a fan and own thousands of dollars in DeWalt tools. However this product has Very problematic in functioning adequately since day one. The bearing and compartment easily fill up with grass material and kill battery power. You have to take it all apart every 7-10 minutes to clean out. The bearing pops down and lets grass fill in and plastic parts are degrading and peeling. Battery last 10-12 minutes max.

Really like this out of the box. It's powerful and made quick work of trimming after I mowed. Easy to handle and I'd only have to charge the battery after every other use. I really enjoyed this while it worked. 1yr warranty expired less than 1 month ago and this stopped working. Battery is fine. No noise or anything just came to a dead stop.This has been used maybe six months total since purchase, every two weeks or so and a relatively small area. This literally lasted less than a month after the one year full warranty. A search on this product shows others with the same issue. What a piece of garbage. I reached out to DeWalt support via chat and they say you'll receive a response within 24 hours. That hasn't happened yet.I was expecting to have this brushless trimmer for a few years, but that obviously didn't happen. Waiting to hear if this will be covered under warranty because if I have to pay for this repair since it's literally less than a month past the full warranty, it's going in the trash and I will never buy another DeWalt again.

just used it today pretty sweet lots of power to be expected from a electric weed Wacker I have to weed wack alot maybe hour hour half worth and do not use hi holy cow I was burning up batteries so fast I went through 4 dewalt brand batteries but when I switched to low I could go alot longer but was slower also almost a 2:1 ratio from hi to low batteries being used pretty heavy but comfortable very comfortable it's alittle longer than our gas one which is better for me my back doesn't hurt but your forearms will lol but pretty impressive in thick stuff. I live in the country an mow 3 acres lots of trees but city use would be ideal honestly I'm gonna have to make a belt for the batteries so I don't have to walk back to the barn and switch batteries batteries were all 5ah batteries

I bought this to replace lighter duty black and decker battery trimmer. I’m able to trim my 1/2 acre yard on a single charge (low power mode). I didn't even need to switch to more power, this has plenty of power for me even cutting 12” tall grass.

I suggested that my daughter who had just purchased her first home get one of these. I had the opportunity to try hers out when i visited. I was very impressed that it had very ample power and that it has two speeds to allow folks who aren't that strong to handle it. I have other 20 volt DeWalt tools and am glad that my previously bought batteries will work in this unit. I also advised my daughter that she can do the same when she gets some more power tools. I looked at the non-folding counterpart to this trimmer and it seemed flimsy. I figured it was worth a few extra bucks to get this one. A really nice thing about this tool is that it works well to edge my lawn - I have an old gas powered Weed Eater and was looking for an edger. However, after trying my daughter's trimmer, I decided to retire my old gasser and join Buck Rodgers in the 21st century and go electric. Now I have a powerful trimmer that functions as an effective edger too. It is nice to see that the battery form-factor will works on so many other DeWalt tools - including the lawn mowers (for when my wife can no longer push our manual reel mower; take it easy there haters - she does it for exercise and does not mind). The only thing I would suggest to make this unit more customer-friendly, is that the screws holding the line guard use Allen-heads the same size as the included wrench for the Auxiliary Handle. That way the user has everything they need to get going right in the box. One final point; I saw a negative reviewer complain about the weight, balance, and lack of ambidexterity of this fine product. To that I say; maybe try one from another maker - it will likely not be as good as this tool (i.e. flimsy, lousy batteries, right-hand preferential, weak warranty, etc., etc., etc). The competition may be a less heavy but for me, when it comes to tools robustness is worth the extra weight.

Fist trimer the plastic release catch to folding feature broke immediately, fragile part, should be made of metal. Returned trimmer and took home amother one. Works greatI love it but beware of folding option.