Thank you for your feedback!
We apologize for the issues you are experiencing with your DK2 equipment.
Customer satisfaction is our #1 priority and we’re here to help. Please register your product at www.detailk2.com/warranty so a Customer Service Representative can contact you to help you get your problem resolved.
In addition, you may call customer service for support, replacement, returns or warranty issues at our Toll-Free number, 1(888) 277-6960 between the hours 8:00am-4:30pm EST.
We look forward to hearing from you soon!
Farzad
DK2 Customer Support Team