Internet #312064867

Model #19962TZ-SD-DST

Store SO SKU #1005005320

Charmaine Single-Handle Pull-Down Sprayer Kitchen Faucet with Touch2O and ShieldSpray Technologies in Chrome

  • Single-hole, 2, 3 or 4-hole installation (deck plate included)
  • Delta Touch2O Technology: touch kitchen faucet on, touch it off
  • Delta MagnaTite Docking holds pull down sprayer firmly in place
  • See More Details
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Frequently Bought Together

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Price:
$36050

Specifications

Dimensions

Connection size (in.)
3/8 In.
Extended Hose Length (in.)
59
Faucet Height (in.)
15.69
Spout Height (in.)
8.19

Details

Cartridge Valve Type
Ceramic Disc Faucets
Color Family
Chrome
Color/Finish
Chrome
Commercial / Residential
Residential
Deckplate Included
Deckplate Included
Faucet Hole Spacing (in.)
8 in. Widespread
Faucet Type
Pull Down
Features
Advanced Spray,LED,Pull Out Spray Wand,Secure Docking
Features
360 Degree Swivel,Adjustable Stream
Finish Family
Polished
Flow rate (gallons per minute)
1.8
Housing Material
Metal
Included Components
Soap Dispenser,Supply Lines
Material
Metal
Mount Location
Deck Mount
Number of Faucet Handles
Single Handle
Number of Faucets Holes
1,2,3,4
Returnable
180-Day
Sensor Activation
Touch
Spout Reach (in.)
9.31
Spout Swivel Type
360 Degree Spout Swivel
Style
Casual,Cottage,Farmhouse,Transitional
Valve material
Ceramic

Warranty / Certifications

Certifications and Listings
ADA Compliant,CSA Certified
Manufacturer Warranty
Electronic Faucet 5-year Limited Warranty

Product Overview

Image depicts a faucet with water on and a hand model touching the spout with text "Touch it on. Touch it off."

Delta Charmaine Kitchen Faucet with Touch2O Technology

Delta Touch2O Technology makes kitchen tasks easy: simply touch anywhere on the spout or handle with your wrist or forearm to start and stop the flow of water. Operates manually (with handle) and with Touch2O functionality.

Image depicts a hand model holding a pulled out spout of a faucet with the ShieldSpray spray setting activated and cleaning off a dish

Power Off the Mess Without Making a Mess

Delta ShieldSpray Technology cuts through stubborn messes with a concentrated stream and reduces splatter with an innovative water shield, so you can power off the mess without making a bigger one.

Image depicts an up-close shot of the TempSense indicator light and color icons for the different shades indicating different temperatures

TempSense LED Light

Light changes color to alert you to the water’s temperature and reduce possible surprises or discomfort. The LED light also indicates when batteries need to be replaced.

Image depicts an up-close view of the base of a pull-down faucet spout being pulled out by a hand model

MagnaTite Docking

A powerful integrated magnet snaps your faucet spray wand precisely into place and holds it there. The wand stays docked when not in use and doesn't droop over time.

Image depicts a finger wiping away build-up from the bottom of a faucet spout

Touch-Clean Spray Holes

While other products may gather unsightly mineral build-up, the soft rubber spray holes allow mineral residue to simply be wiped away for an instantly refreshed look.

Image comparison of two different sprays-one with ShieldSpray Technology (without a messy spray) and one withoutShieldSpray (with a splatter of water)

ShieldSpray Technology

A powerful spray within a protective sphere of water clears away mess with an average of 90% less splatter than a standard spray.

Image depicts a black line drawing of a warranty symbol with text "5 year limited warranty"

5-Year Limited Warranty

Backed by Delta Faucet's 5-Year Limited Warranty

Image depicts a red line drawing of supply lines

Supply Lines Included

Includes InnoFlex PEX one-piece supply lines that all but eliminate leaks

Image 4 sinks with different number of installation highlighted in red - one with a single hole,one with 2 holes,one with 3 holes,one with 4 holes

Installation Options

Designed to fit 1, 2, 3 or 4-hole, 8-inch configurations. A deck plate in a coordinating finish is conveniently included for 3 or 4-hole installation.

Image depicts a line drawing of three faucet spouts with water on showcasing the three different spray options in red

3-Function Spray Wand

Choose between a water-efficient spray, stream, or ShieldSpray Technology.

Image depicts a line drawing of a spout being pulled out, showing the long hose highlighted in red

20-Inch Hose

The 20-inch flexible hose makes kitchen tasks like cleaning or filling pots easy.

Image is a black and red line drawing of a battery pack

Battery Operated

6 AA batteries included (two-year battery life), or purchase AC adapter (EP73954) separately

Touch it on. Touch it off. Whether you have 2 full hands or 10 messy fingers, Delta Touch2O Technology helps keep your faucet clean, even when your hands aren’t. A simple touch anywhere on the spout or handle with your wrist or forearm activates the flow of water at the temperature where your handle is set. The Delta TempSense LED light changes color to alert you to the water’s temperature and eliminate any possible surprises or discomfort. Delta MagnaTite Docking uses a powerful integrated magnet to pull your faucet spray wand precisely into place and hold it there so it stays docked when not in use. Delta ShieldSpray Technology cleans with laser-like precision while containing mess and splatter. A concentrated jet powers away stubborn messes while an innovative shield of water contains splatter and clears off the mess, so you can spend less time soaking, scrubbing and shirt swapping. Delta faucets with DIAMOND Seal Technology perform like new for life with a patented design which reduces leak points, is less hassle to install and lasts twice as long as the industry standard. Kitchen faucets with Touch-Clean Spray Holes allow you to easily wipe away calcium and lime build-up with the touch of a finger. You can install with confidence, knowing that Delta faucets are backed by our Lifetime Limited Warranty. Electronic parts are backed by our 5-year electronic parts warranty. Industry standard is based on ASME A112.18.1 of 500,000 cycles.
  • With Touch2O Technology a simple touch anywhere on the spout or handle will start and stop the flow of water
  • Helps keep your faucet cleaner, because washing the mess off your hands shouldn’t involve making a mess of your faucet
  • LED light signals blue when touch mode is active and flashes red when batteries are running low
  • Automatic water flow shut-off after four minutes helps conserve water
  • Integrated TempSense LED light shows water temperature, changing from blue to magenta to red as temperature increases
  • Battery operated (6 AA included) for up to 2 year battery life or 6°C (not included) for up to 5 year battery life
  • Intuitive Touch2O Technology can sense the difference between a touch and a grab, reducing the chances of false activation
  • Optional A/C adapter may be purchased separately
  • MagnaTite docking uses a powerful integrated magnet to snap your faucet spray wand precisely into place and hold it there so it stays docked when not in use and doesn’t droop over time
  • ShieldSpray Technology powers off the mess without making a mess
  • Concentrated stream cuts through messes and innovative water shield reduces splatter
  • Soft, rubber Touch-Clean spray holes allow you to easily wipe away calcium and lime build-up with the touch of a finger
  • DIAMOND Seal Technology is less hassle to install and helps your faucet perform like new for life, reducing leak points and lasting twice as long as the industry standard
  • Everything you need is together in one convenient box, including integrated InnoFlex PEX supply lines
  • Includes coordinating soap dispenser
  • Fits 1-hole, 2-hole, 3-hole or 4-hole installations
  • Optional escutcheon included for use with additional mounting configurations and a cohesive look
  • High-arc, gooseneck design swivels 360° with a 20 in. retractable hose for added convenience during everyday kitchen tasks
  • Faucet can be installed with or without included deck plate (escutcheon)
  • Shop All Delta Touch Faucets Here!
  • How To Install a Single-Handle Kitchen Faucet
  • Click here for more information on Electronic Recycling Programs
  • Return Policy

Info & Guides

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BrandDeltaDeltaDeltaDelta
NameCharmaine Single-Handle Pull-Down Sprayer Kitchen Faucet with Touch2O and ShieldSpray Technologies in ChromeEmmeline Single-Handle Pull-Down Sprayer Kitchen Faucet with Touch2O and ShieldSpray in Lumicoat ChromeEsque Single-Handle Pull-Down Sprayer Kitchen Faucet with Touch2O Technology and ShieldSpray Technology in ChromeCassidy Touch Single-Handle Pull-Down Sprayer Kitchen Faucet in Lumicoat Chrome
Price
$36050
$40065
$45630
$49994
Ratings
(885)
(2)
(74)
(39)
Number of Faucets Holes1,2,3,41,311
Sensor ActivationTouchTouchTouchTouch
Deckplate IncludedDeckplate IncludedDeckplate IncludedDeckplate Not IncludedDeckplate Not Included
Faucet Height (in.)15.6917.0616.187516
FeaturesAdvanced Spray,LED,Pull Out Spray Wand,Secure DockingAdvanced Spray,LED,Pull Out Spray Wand,Secure DockingAdvanced Spray,LED,Pull Out Spray Wand,Secure DockingAdvanced Spray,LED,Pull Out Spray Wand,Secure Docking
Number of Faucet HandlesSingle HandleSingle HandleSingle HandleSingle Handle
StyleCasual,Cottage,Farmhouse,Transitional Industrial,Mid-Century Modern,Minimalist,Modern
Included ComponentsSoap Dispenser,Supply LinesSupply LinesSupply LinesSupply Lines
Mount LocationDeck MountDeck MountDeck MountDeck Mount
View ProductView ProductView ProductView Product

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Questions & Answers

81Questions54Answers

Does the Charmaine....faucet with Touch2O....have Spotshield technology? It is not mentioned in ...

Asked by JRD December 7, 2018
8
Answers

Hello JRD, yes the current model does have spotshield technology. I purchased and installed mine last weel. Very happy with it.

Does this swivel back and forth over two sinks? Or this made more for a farmhouse type sink?

Asked by Beth April 7, 2020
6
Answers

Hi! Thank you for your question! Yes, this pull-down faucet swivels. Best Regards, Tim

Does the soap dispenser come with this faucet?

Asked by frank July 31, 2019
5
Answers

Yes

Can you adjust the spray?

Asked by Sandi July 26, 2019
5
Answers

The only adjustment for the unit the overall flow rate of the faucet, which depends on how far out you pull the handle.

how do I install this

Asked by Blase March 9, 2018
5
Answers

Take the old one out and follow the instructions that come with the new one.

how to fill soap dispenser

Asked by reddude February 24, 2018
5
Answers

From the top. Just pull out the pump top and pour the soap in. Don't do it from the bottom.

Would I want to put in the soap dispenser if my sink only has the 3 holes next to each other?

Asked by Jared March 23, 2019
5
Answers

If I'm understanding you correctly, no. The three holes you described would be covered by the base plate. This would leave you no place to put the soap dispenser. Sorry.

What would cause a decrease in flow rate?

Asked by Sailor July 29, 2019
5
Answers

may be debris in faucet head,remove from hose, to remove the hose push in the black button and unscrew head, don't let hose slide back into the stem,now look into the faucet head there maybe debris from original making of the faucet, that cleared my trouble, before clearing debris, my water pressure was about 1/4 pressure

Does this model have an override feature in case the touch sensor goes out so you can still turn water on/off manually?

Asked by Faucetshopper March 24, 2019
5
Answers

No

Is the deck plate included? And what are the measurements?

Asked by Flojo February 13, 2019
5
Answers

Yes.

Charmaine Single-Handle Pull-Down Sprayer Kitchen Faucet with Touch2O and ShieldSpray Technologies in Chrome - page 2

Customer Reviews

  • 891 Customer Reviews
  • 4.5 out of 5 stars overall
82% of customers recommended.
Overall Ratings
5star-icon(655)
4star-icon(140)
3star-icon(33)
2star-icon(24)
1star-icon(39)
Sort By:
Magnetic Wand Rusted and Fell Apart-But THERE's A FIX!
Like many others, my magnet rusted so bad it fell apart. The parts list I found linked was out of date and did not show the replacement part. Delta's own site had an updated parts list dated 7/03/2018 the shows a Magnet Replacement Kit MODEL#: RP80977. I requested this kit and a a new wand. Repaired my faucet in about 30 minutes. Thank you Delta for listening to Customer feedback and taking corrective action.
Was this helpful?
0
0
Response from DeltaFaucetJanuary 5, 2021
Hi PD! Thank you for your review! We are very happy to hear you are so satisfied with your Charmaine kitchen faucet and the replacement magnet! We greatly appreciate your feedback and in being a Delta Faucet customer!

Best Regards, Tim DeltaFaucet
rusted and plastic parts are all coming offf
We have had this faucet for over a year. Perhaps we have hard water, though we have a very expensive water softner also purchased at HD. There is rust when you pull down the nozell nd corrosion at every joint. Very disappointed for my 300 plus dollars.
Was this helpful?
8
0
Response from DeltaFaucetSeptember 18, 2020
Hello,

Thank you for contacting us. I apologize about the issue you are experiencing but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time.

Best Regards, Tim DeltaFaucet
gest build up really fast
Quality :
1
Value :
2
I purchased 2 years ago. not happy with faucet rusting in between pull down handle pieces of metal (magnet like) falling apart. over all soap dispenser works well
Was this helpful?
3
0
Response from DeltaFaucetAugust 7, 2020
Dear Customer,

Thank you for your review. We apologize for the rust on your Delta faucet! We thank you for being a Delta customer. Please contact us via email with more information to proceed.

Best Regards,
Skyler DeltaFaucet
Spray shield doesn’t work
Customer review from deltafaucet.com logo
I’m on well water. PSI varies from 35-55. The spray shield feature is worthless and makes a big mess. Wish I had known before I bought it. Otherwise it’s fine.
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0
0
Response from Customer SolutionsJuly 20, 2020
Hello, Thank you for contacting us at Delta Faucet! I apologize about the issue with the Shield Spray feature on your Delta kitchen faucet. The flow rate of this faucet and in turn the shield sprayer feature works best with at least 60psi coming into the house providing 1.8gpm total. Please let us know if there is anything else we can do for you at this time! Best Regards, Tim
Handle wears out and it get rusty!
Quality :
2
Value :
2
Purchased in 2014. Love the look of it. Was great for three years, then LOTS of rust where hose meets spray nozzle. Worst part: Handle began giving out and faucet would leak. We have to constantly reposition the handle to shut off water flow. Issue with spray vs stream as well: Button on it allows you to choose between steam and spray, but after awhile, it sprays off to the side even when it's on stream. Toggling button helps, but I hate needing to do this so often. Shopping for a replacement now because we can't shut off the dripping anymore. Surprised to see so many positive reviews on this one. It has been a let-down for us.
Was this helpful?
2
0
Response from DeltaFaucetJuly 22, 2020
Hello, LR

Thank you for taking the time to write a review for the Delta Faucet. We do appreciate your feedback. Feedback like yours helps us to become a better company and help us to make updates and modifications to our faucets in the future.

I am sorry to hear you've had a few issues with your faucet. I want to let you know that some of the issues with your faucet may be covered under our warranty. Our products have a Lifetime Limited Warranty that covers parts and finish to be free of defect in material and workmanship for the original owner/purchaser.

In order to assist you further, Please contact us at Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

Best Regards,
Eric DeltaFaucet
Man! This was a great faucet, with some awesome features! Until I saw water all over the kitchen ...
Quality :
1
Value :
1
Man! This was a great faucet, with some awesome features! Until I saw water all over the kitchen floor and found the cabinet under the sink was flooded... I should have listened to the reviews. The cartridge completely burst. It will take TWO WEEKS to get a new cartridge in from Delta. They will not offer a refund, even though it has only been installed for 6 months. Looks like I will not be buying from Delta again.
Was this helpful?
3
0
Response from DeltaFaucetJuly 14, 2020
Hello StanLee,

Thank you for your comments. I am sorry to hear you are experiencing a problem with your 19962Z-RBSD-DST Kitchen Faucet and would like to help. I see that you have already been assisted with this issue. If you need help with the installation of your order, please feel free to contact us back, as we would be happy to help. You can reach our customer service team at 1-800-345-3358, Monday through Friday from 7 am to 7 pm and Saturday 8 am to 5 pm CST.

Best Regards,
Mike DeltaFaucet
No water pressure
Quality :
1
Value :
1
Brought this faucet back in November or December 2019, installed it in February or March. Worked fine first couple of months, but the past couple of weeks the faucet has no water pressure whatsoever. If I unscrew the faucet head, the water is spraying out pretty strong. Couple of months of usage should not result in this poor water pressure (see attached pics). Can't wash anything - frustrating! To make matter worst, just called Delta customer care to see what warranty will do. Waited 26 minutes and they dropped my call. GGGGRRRRRRRR
Was this helpful?
2
0
Response from DeltaFaucetJuly 10, 2020
Hello Jeff,

I am sorry to hear you are experiencing a problem with your 19962Z-SSSD-DST Kitchen Faucet, and would be happy to help. Please contact our customer service team directly at 1-800-345-3358, Monday through Friday from 7 am to 7 pm and Saturday 8 am to 5 pm CST, or by email at customerservice@deltafaucet.com.

Best Regards,
Mike DeltaFaucet
Rusted in less than a year
Quality :
1
Value :
1
Very disappointed in this faucet. The hose magnet area rusted in less than a year! What poor workmanship/materials. For the amount that was spent, I expected it to last at least 5 years.
Was this helpful?
2
0
Response from DeltaFaucetJune 12, 2020
Thank you for your review, Mrs! I do apologize for any issue you may be having with your Delta model 19962Z-SSSD-DST, but will be more than happy to help! Your feedback is important to us, as it helps us refine our products and services. I have sent you an email, so we can further assist you with this matter. Feel free to reply to the email, if you need further assistance.

Best Regards, George DeltaFaucet
The plumber said it was an easy install. I love all the features and how smooth the water comes o...
The plumber said it was an easy install. I love all the features and how smooth the water comes out of the faucet. The sprayer extension is generous and the magnet to hold it in place is great. Overall very satisfied. The part I didn't like....I read the specs and it said can accommodate up to 3 or 4 holes. I have quartz countertops with 3 wholes from my prior faucet. If I use the soap despenser then there's only 1 hole left. Silly me waited until the plumber got here to realize that I had to go buy the plug for the 3rd whole. I would think at this price point they could have included it. Other then that fair warning to potential buyers, it's a great faucet and I'm really happy with the soap despenser.
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1
0
Disapointed in the handle
We did a kitchen and bathroom remodel in home that was started in December 2019 and completed in March 2020. The Charmaine kitchen faucet is beautiful and works well, the only problem is the handle is 2 parts. Not sure why it's designed that way, but after touching the handle with a wet hand the water drips down the handle and collects in the handle base and threw to the bottom part. See attached pictures, after a few months we now have to take the handle apart and clean it. If there is a fix or another handle design that would fit the faucet and we like it, we would keep it and not return it to Home Depot.
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5
0
Response from DeltaFaucetMay 31, 2020
Thank you for your review, BobC3! I'm sorry to hear if you are experiencing an issue with your Delta faucet but I'd be happy to follow up with you about your experience. I have emailed you directly about this model. Please refer to that email for further assistance.

Best regards, Edward DeltaFaucet
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