HydroRain Two-in-One 4-Spray Patterns 6 in. Wall Mount Dual Shower Heads with MagnaTite in Chrome

We bought and installed this in our shower approx 7 months ago. The shower head and assembly fell on my wife while she was showering. Fortunately, she was not hurt. It looks like a plastic washer in the shower head broke leading to the assembly falling. Delta, can you help with this?

Easy to use, beautiful and nice water pressure!

First of all, I want to emphasize that a lot of the reviews about "not enough water pressure", was NOT a problem, it is totally depending on house to house. I was absolutely in love with taking shower with this showerhead, the 2-in-1 is super convenient! The hands free rain shower was very comfortable for a nice rain fall type of shower, soothing and all! The hand held has 4 different adjustments, the 2 massage style was strong enough to provide enough pressure while not too strong that splashing over the shower. The hybrid mode with the water comes out from both handheld and hands free was very comfortable too! Super easy to install, just screw it by hand after applying new teflon tap, that's all!!! Also the hand held snap was SUPER EASY, you just clip it on.

Just purchased the Delta HydroRain Two in One Shower Head. Everything was included in the box, small allen wrench and teflon tape for the installation. You will need a small crescent wrench to both remove your old shower head and install your new Delta HydroRain. Installation time took less than 5 minutes. This shower head is excellent in its finish and features. The adjustable pattern spray head on the hand wand is a great feature with plenty of water pressure. It makes it easy for just a quick rinse, washing your pet or rinsing down your shower or tub after cleaning. The adjustable main shower head is great for changing the angle of the water in your shower

Easy to assemble. Love that it has so many different shower sprays and that you can have two streams going at once. There is not a lot of water pressure but the rain fall portion is very relaxing.

Bought this shower head to replace the builder grade one we got with our house. It has never been right. It does not stay in any tilt position so I use a cup to hold the unit up. Not happy especially as this unit costs 100 bucks. Very disappointed.

My wife picked this one out because of the versatility of 2 heads. I was skeptical about how long it would hold up and how much it cost. About a month after installing it, she turned on the faucet and water started shooting up out of the back and toward the ceiling. She reached up to adjust the angle of the head and the whole unit fell off into her hand. I took pictures of the broken unit, called Delta faucet 800#, waited on hold for approx. 25 minutes, talked to a rep, texted them pictures of the broken shower head and they are sending me a new shower head. Total time on the call was 39 minutes. Lessons learned: 1. Get it set where you want it and then don't mess with the main shower unit where it connects to the pipe. Evidently it doesn't like being moved around a lot. Adjust this unit with by tilting the main head or use the hand held shower head. 2. If it breaks, take pictures and then call Delta's 800 number from your cell phone. That way you can text them pictures while you're on the call with the rep. I personally only use the hand held portion of the shower head. Sometimes it acts like it doesn't want to stay in the hanger, but if you're smarter than the shower head, you'll figure out how to make it work. It's not just the magnet that holds it into place. (And it doesn't matter if the magnet is wet or dry, it's still a magnet... c'mon people, science is our friend) If this only cost $25, it wouldn't get so many negative reviews. Since it costs $99, people expect it to be a little more heavy duty and hold up better. Treat it gently, don't force it and it will last longer. Quality of the unit... 2 Stars Value... my wife likes it, and if she's happy... 5 stars (I'm happy with a garden hose and a spray nozzle, so what do I know...) I am recommending this product because of the CUSTOMER SERVICE I received from DELTA Faucet after the unit broke and how easy it was to get it replaced.

Turn my small bathroom until a million dollars!!

Love the rain head. It pivots very well so I can angle the water where I want it. Don't like the clips for the shower handle. I've only had this a month, but I expect the plastic clips will break eventually. The detachable handle is very difficult to put back.

Bought this for a guest bath... After the obligatory removal of gov’t-mandated flow restrictor (Uncle Sam has no business in one’s shower), installation was a snap. Only thing the average home owner might want is ptfe pipe thread tape to prevent any leaks long term. Gotta say, the size makes the presence of the fixture seem high end and adds to the cocoon-like comfort I prefer in the shower. The detachable head is great for concentrating clean where you need it, and you can select BOTH heads flowing at the same time to stay warm, while using the handheld.