Sarah, thank you for taking the time to write to us. We are committed to providing safe, quality products that meet or exceed government and industry standards. We’re sorry to hear that you were not fully satisfied with our product. Our Customer Care Specialists are available to discuss your concerns further. Please contact us directly at customersolutions@Deltashowerdoors.com Monday to Friday 8:00 a.m. to 5:00 p.m. EST. ~Best, Delta Customer Care Team