A: Probably defective handle or it’s tightened down to much
A: Thank you for your question on the Delta Porter Universal Toilet Handle. This one is design to fit most toilets and to be universal left front or left side mount tank lever. We do not have a right. Best, Customer Care Team
A: Hey Emma I'm sorry that you are having issues with the item. I would return and reorder the item may be defective. Thank you for shopping with the home depot.
A: Thank you for your question on the Delta Porter Universal Toilet Handle. Please know that our Customer Care Specialists are available to offer any assistance to address your concerns. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800-635-2731 or by email at firstname.lastname@example.org. Best, Customer Care Team.