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Internet # 326468413

Model # SAP12LPG

Store SKU # 1010357877

Sapphire Series 12 L High Efficiency Non-Condensing 4.4 GPM Residential Propane Gas Tankless Water Heater

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Product Details

About This Product

The Sapphire Series 12L Propane Gas Type is an 80,000 BTU indoor tankless water heater capable of producing up to 4.4 gallons per minute (GPM). With low water flow ignition, the SAP12 will ignite at just 0.5 gallons per minute. It's designed to save you space and lower your overall energy costs up to 40% versus a traditional tank type water heater. With utilizing an electronic ignition that only ignites when you open a hot water tap, no longer will you waste money on a standing pilot light. Digital controls allow you to adjust the temperature with a simple push of a button. Save money on Energy bills and enjoy the benefits of endless hot water by switching to a tankless water heater today.


  • CSA certified for use in the United States and Canada
  • Suitable for 1-2 bath homes
  • 3 in. category III venting - vertical or horizontal (sold separately)
  • Low water flow start up at just 0.5GPM
  • Incorporated freeze protection
  • 3/4 in. NPT water and gas connections
  • Space saving and energy efficient design
  • Push button controls for water temperature
  • Electronic ignition for no stand-by energy loss
  • EZ Tankless recommends a licensed plumber/gas fitter for installation our dedicated support team is available for any questions you may have
  • Click here for more information on Electronic Recycling Programs
  • Return Policy

Product Information

Internet # 326468413

Model # SAP12LPG

Store SKU # 1010357877


Dimensions: H 21 in, W 13 in, D 7 in


Product Depth (in.)

7 in

Product Height (in.)

21 in

Product Width (in.)

13 in

Vent diameter (in.)

3 in

Water Connection Size (in.)



Application Type


BTU Rating


Efficiency Level


Finish Family


First Hour of Delivery (gallons/hr)


Flow Rate @ 35°F Rise (gallons/min)

4.4 gal (US)/min

Flow Rate @ 45° Rise (gallons/min)

3.4 gal (US)/min

Flow Rate @ 55° Rise (gallons/min)

2.8 gal (US)/min

Flow Rate @ 65° Rise (gallons/min)

2.4 gal (US)/min

Fuel Type


Gas Connection Size

3/4 in NPT

Gas Type


Heat Exchanger Warranty

5 Year



Maximum Temperature (F)

140 F

Minimum Activation Rate (gpm)


Minimum Temperature (F)

95 F

Number of Showers


Pack Size


Product Weight (lb.)

22 lb

Required Volt Connection

120 volt



Total BTU (Btu)

80000 Btu

Uniform Energy Factor


Vent Type

Type B Double Wall

Water Connection Location


Water Heater Features

Digital Display, Freeze Protection, Overheat Protection, Wall Mounted

Warranty / Certifications

Certifications and Listings

CSA Certified

Labor Warranty

1 Year

Part Warranty

1 Year

Questions & Answers

Q:Does this idem need to be plugged in
by|Jun 15, 2024
1 Answer
Answer This Question

A:  Yes Has a 110 plug that will need to be plugged into regular receptacle. Needed for igniter.

by|Jun 18, 2024
    Q:Does this idem need to be vented outdoors
    by|Jun 15, 2024
    1 Answer
    Answer This Question

    A:  Yes Operates with gas that MUST BE vented

    by|Jun 18, 2024
      Q:What is UEF (Uniform Energy Factor) rating for this unit?
      by|Jan 30, 2024
      0 Answer
      Answer This Question
      Q:Can the exhaust be vented through roof?
      by|Jan 21, 2024
      1 Answer
      Answer This Question

      A:  3” Category III Venting – Vertical or Horizontal

      by|Apr 9, 2024
        Showing 1-4 of 6

        Customer Reviews

        3.8 out of 5

        • 3.8 out of 5 reviews
        • 100% recommend this product
        Filter by:
        Showing 1-5 of 5 reviews
        Great customer support and an easy install!
        After my last water heater started giving problems, I reached out to EZ Tankless and had several helpful and insightful conversations about a possible replacement. Kenny was a pleasure to deal with and was available when I needed him. Super simple to install! Once nice thing I appreciate is that if the power goes out, this unit will turn itself back on when the power is restored, so I no longer have to manually press a button to get it going again. I highly recommended this product!
          • Recommended
          • Verified Purchase
          Cannot exhaust through the roof. Did not install, returned water heater.
          Response from EZ TanklessFeb 7, 2024
          This heater can be vented through the roof. Please follow all venting restrictions when installing. EZ Tankless recommends using a certified plumber for every install. eztankless
          • Verified Purchase
          Unit was fairly easy to install. I was replacing an older unit. Gas port is inside the cold water input so it makes it a little difficult but nothing serious. Working well after 2 weeks with no problems. I would recommend to others
          • Verified Purchase
          • Verified Purchase
          Showing 1-5 of 5 reviews