Hello Ian Table, Thank you for your review. We are so sorry for the inconvenience, and apologize for the condition in which you received your vanity. For unit returns, please visit your local Home Depot store and partner with a store associate or you may contact Home Depot Customer Service at 800-430-3376. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.