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Internet # 327548639

Model # SH22i-NG

Smarthome Indoor 6.8 GPM Natural Gas Tankless Water Heater

$699.00
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Product Details

About This Product

The Eccotemp Smart Home 6.8 GPM Indoor Natural Gas Tankless Water Heater is a revolutionary all-in-one smart solution that offers limitless hot water while conserving space and energy. It is the first all-in-one smart solution patented in the market, allowing users to orchestrate their water heater's operation with just their voice. The heater can be paired with Amazon Alexa and Google Home for smart voice commands, and the Eccotemp mobile app allows users to control and monitor their water heater from anywhere. T he Eccotemp mobile app allows users to personalize temperature settings, establish routines, set timers, and view in-depth consumption data, including costs. This allows users to tailor their hot water usage to fit their lifestyle, maximizing energy efficiency and minimizing utility expenses. The app also sends maintenance alerts directly to the user's phone, ensuring longevity and peak performance. Installation of the water heater indoors is a breeze with 4- in. vertical and horizontal vent kits (sold separately). The compact, wall-mounted design and sleek tempered glass cover preserve valuable floor space and add a stylish touch to the interior. The Eccotemp SH22 Series has been CSA tested and approved for use in the US and Canada at elevations up to 2000 feet. Installation and use above 2000 feet may affect overall product efficiency and performance. It is important to note that this product cannot be used for hydronic systems, rectification, or floor heating.

Highlights

  • With a temperature range of 95-140°F and rated for 3-4 applications, this heater provides on-demand hot showers for up to 3 bathrooms simultaneously
  • Rated at 6.8 GPM (gallons per minute) at 140,000 BTU with a temperature rise of 35°, this ultra-efficient tankless hot water heater is ideal for almost any standard-sized single-family home, townhome, condo, cabin, apartment, or light commercial use
  • Enjoy real-time control over your home's water heating needs. use the Eccotemp mobile app to track energy consumption, adjust temperatures, set schedules, or even detect product and network errors. unlock substantial savings with our eco mode feature, a smart solution that can help you reduce energy consumption by up to 25%, if your incoming water is set at a higher temperature than needed, simply use your phone to adjust the settings, aiding in lower utility usage, such as gas
  • Experience the convenience of our versatile smart app settings that display your desired currency (USD/CAD), dual-mode fahrenheit and celsius temperature readings, and preferred gas measurement unit, offering a personalized understanding of your usage
  • Seamlessly connect with amazon alexa or google home for voice command functions like: "alexa, set my water heater to 110° or "hey google, switch off my water heater
  • Smart power button feature turns your model on or off, detects error codes, connects to wireless networks, and enables sleep mode to prevent unnecessary energy use - all with a simple touch
  • SH22 series can be complemented with our patented, 1-of-a-kind EZ-flush descaling Kit to ensure your tankless water heater is running at maximum efficiency all year long
  • Expertly constructed with rigorous engineering, this water heater is built to last, its materials have been carefully selected to provide superior efficiency and unrivaled reliability, ensuring you'll benefit from its service for years to come
  • Easy wall mounting and installation with 110/120-volt UL Listed power cord and 3/4 in. NPT water and gas connections
  • Indoor venting is available in 4 in. horizontal and vertical installation kits (sold separately)
  • CSA certified for installation in the US and Canada
  • Limited manufacturer warranty (heat exchanger: 5-years, components: 2 years, parts/accessories: 30-days), live chat, appointments for product support, and self-help guides provide peace of mind, assuring that the eccotemp sh22 series will keep you in hot water for years
  • Click here for more information on Electronic Recycling Programs
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Product Information

Internet # 327548639

Model # SH22i-NG

Specifications

Dimensions: H 23 in, W 14 in, D 7.12 in

Dimensions

Product Depth (in.)

7.12 in

Product Height (in.)

23 in

Product Width (in.)

14 in

Water Connection Size (in.)

3/4"

Water Connection Size (in.)

3/4

Details

Application Type

Residential

BTU Rating

140000 Btu

Efficiency Level

High

First Hour of Delivery (gallons/hr)

6.8

Flow Rate @ 35°F Rise (gallons/min)

6.8 gal (US)/min

Flow Rate @ 45° Rise (gallons/min)

5.8 gal (US)/min

Gas Connection Size

3/4"

Gas Type

Natural Gas

Indoor/Outdoor

Indoor

Maximum Flow Rate (gallons per minute)

6.8

Number of Showers

1-2

Product Weight (lb.)

39 lb

Required Volt Connection

120 volt

Returnable

90-Day

Total BTU (Btu)

140000 Btu

Uniform Energy Factor

.85

Water Heater Features

Freeze Protection, Wall Mounted, WiFi

Water Heater Type

Gas

Warranty / Certifications

Certifications and Listings

CSA Certified

Part Warranty

2 Year

Questions & Answers

Non-condensing or Condensing?
ByJul 9, 2026
1 Answer | 
Answer This Question

Hi, I can confirm that the Smarthome Indoor 6.8 GPM Natural Gas Tankless Water Heater is a non-condensing unit. For additional questions on any Eccotemp product, we encourage you to visit our website so that we can assist with all your product questions. We appreciate your business and look forward to assisting you.

By|Jul 9, 2026


    Can this be installed in a mobile home
    ByJun 20, 2026
    1 Answer | 
    Answer This Question

    Hi Wenzel, yes, Eccotemp tankless water heaters can be installed in a mobile home, provided they are properly installed, adequately ventilated, and the installation complies with all applicable local codes and regulations. For additional questions on any Eccotemp product, we encourage you to visit our website so that we can assist with all your product questions. We appreciate your business and look forward to assisting you.

    By|Jun 22, 2026


      Can this unit be "power vented" for exhaust?
      ByJun 17, 2025
      1 Answer | 
      Answer This Question

      The SH22 indoor tankless water heater model is a power-vented tankless water heater. Please ensure that your installation complies with all venting requirements, including the use of UL approved Category III stainless steel venting components as outlined in the product manual. For additional questions on any Eccotemp product, we encourage you to visit our website so that we can assist with all your product questions. We appreciate your business and look forward to assisting you.

      By|Jun 17, 2025


        Do you seel these to accept propane
        ByJan 20, 2025
        1 Answer | 
        Answer This Question

        Hi Tyler, the Smarthome Indoor 6.8 GPM Tankless Water Heater is available in either a natural gas or liquid propane model. No attempt should ever be made to convert the water heater from NG to LPG. To avoid possible equipment damage, personal injury or fire, do not connect the water heater to a fuel type not in accordance with the water heater data plate; liquid propane gas for LPG water heaters and natural gas for NG water heaters. These water heaters are not certified for any other fuel type. For additional questions on any Eccotemp product, we encourage you to visit our website so that we can assist with all your product questions. We appreciate your business and look forward to assisting you.

        By|Jan 21, 2025


          What is the noise level (Db)?
          ByNov 7, 2024
          1 Answer | 
          Answer This Question

          The Eccotemp SH22 indoor tankless water heater operates quietly, generating minimal noise from both the water flow and the fan. The noise level typically ranges from 30 to 40 decibels. If you have any further questions about Eccotemp products, we encourage you to visit our website for more information. We appreciate your business and look forward to assisting you.

          By|Nov 13, 2024


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            Customer Reviews

            3.4 out of 5

            • 3.4 out of 3 reviews
            • 0% recommend this product
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            Bad product
            Not a good product lasted for one year and they will not replace it at all and I spent $700 on it don’t buy
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              by
              • Verified Purchase
              As to tankless water heaters, Eccotemp has a very reasonable price when compared to brands that plumbers sell and install. And, I appreciated the free delivery that Home Depot provided when the item was shipped to my home. I don't understand the use of the remote control that came with it however, as the programing of the heater had to be done on my cellphone (as to how many minutes that the hot water stays hot before returning to ice cold temperatures).
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              Product Snapshot

              Ideal for homeowners looking for smart home integration, making temperature control effortless with voice commands via Alexa or Google Home.
              Ideal for medium to smaller homes, this compact, exterior model offers the perfect combination of comfort and value.
              Ideal for homeowners looking for an efficient water heating solution, the Sapphire Series tankless water heater saves space and energy with its compact design and on-demand heating.
              Ideal for small to medium homes looking for on-demand hot water, making showering and dishwashing easier and more efficient.

              Flow Rate

              6.8
              5.3
              8.3
              6.6

              Temperature Control

              Wi-Fi Enabled

              Recirculation Pump

              Multiple Water Outlets