A: Hi Bobbie, for aftersales parts you can contact Customer Support at 1-888-502-9589 or via email atCare@OutdoorDesignz.com for further assistance.
A: Hi Betty, it is not recommended to use a washing machine as it will damage the coating on the canopy top material. It is preferred to use a damp towel with alcohol or other non-abrasive natural solution to spot remove and maintain the canopy top's integrity.
A: Hi JPC1961, each of the physical feet of the canopy base are constructed of thick plastic.
A: Hi John, the grommet rings are designed to keep water from ponding on the top of the canopy. This mitigates the water weight tearing the fabric due to excessive build-up. We hope this information helps. If you have further questions, please contact Customer Support at 1-888-502-9589 or via email atCare@OutdoorDesignz.com.
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