A: Hi Robert and thank you for your question. Please call (800) 466-3337.
A: No gasket or o ring - just use a good amount of Teflon Tape. It is merely an overflow tube in case the HWH malfunctions and boils over.
A: Hi Incomplete and thank you for your question. No it does not.
A: Of course
A: Hi Dust and thank you for your question. National codes are checked when manufactured.
A: mine did the same use Teflon tape and it still leak call 800 because leak detection turn off heater returning pipe back today
A: Perhaps it wasn't the right size? Mine twisted right on and no leaks. It's the best thing ever.
A: Hi Rigo and thank you for your question. for technical issues, please call the number on your unit or in your user manual.
A: I had no trouble getting mine on the valve. It works just fine with no leaks. You might try some Teflon tape on it and see if this fixes the problem.
A: i had the same problem